Best dog kennel in Central Oregon hands down. We have been going here for 15 years. They are kind with the pooches, have a great staff, and the dogs cannot wait to come back. read more

My dog came out with three inch gouge on his back. They denied it happened there even though it was bleeding. He has a scar that will not grow hair. They had a rope around his neck chocking him when he was brought out. He weighs 13 pounds. read more

We took our Irish wolfhound puppy there for six weeks every day Monday to Friday. It was a great experience for us, and Stewart. we have a confident and well adjusted puppy. Thank you Deschutes pet Lodge. The puppy experience they offer was perfect for us. We will definitely use them for boarding whenever needed. Cheers. read more

We took our dog there for several days while we were out of town and she seemed very happy when we picked her up.

These folks are great. They take good care of your animals and make sure they get plenty of time to run and play. Our dogs have stayed with them twice and we've had them groomed there this last time. The dogs were happy when we picked them up and their coats were soft and fluffy. We will definitely be using them again, if we have to go out of town without our pups. read more

Deschutes Pet Lodge - Pet Groomers Near Me - Redmond, Oregon

Wow, we were incredibly pleased with the level of care and cuddles at the Deschutes Pet Lodge. Our dog had never been boarded in all of her 10 years, and we finally had no other option. It was a no brainer to choose Deschutes Pet Lodge after reading all of the 5 star reviews online. They definitely lived up to their stellar reputation with lots of cuddles and care and just true love for dogs. The facility is spotlessly clean and a very well designed for a doggy day care and boarding spot. After drop off, we were a little worried, and the front desk workers could tell, to which they replied "you can call as many times a day as you want!" What a great find for dog boarding!! We highly recommend Deschutes Pet Lodge! read more

Our family gives Deshutes Pet Lodge five stars without any hesitation. We have been taking our dog Trudy there for approximately the last four months. The staff of employees working in the front and the hard workers taking care of the animals in the back,have been more than we could ask for. We bring our labradoodle to play care three times a week. There are lots of activities indoors and outdoors for the dogs. Lauren and her team keep things busy all day and Trudy sure sleeps good at might when she attends. It's comfortable to know that our dog is kept well hydrated, especially during these hot days As I finish this review, I would highly recommend those wanting a place to take their dog for play care and kenneling to strongly consider Deshutes Pet Lodge. You won't be disappointed. read more

My German shepherd puppy has been attending the puppy classes since January to learn leash walking, distractions, etc and I couldn't be happier with results. The classes are two days a week and when Athena realizes where she is as I pull in the driveway she can't wait to get in. All the staff is wonderful and loving to her but I want to give a special hand out to Anna and Kim who work with her the most. They are absolutely wonderful and let me know details of how she does and what she needs. I so grateful for their caring and expertise. It's been a rewarding experience and I would recommend the classes in a heartbeat. I have also boarded both my dogs many times and feel they are well taken care of. Highly recommend!! read more

We were so pleased with our experience here. Our dog was well taken care of and the staff is very helpful! So glad to have found a "home away from home" for our pup! read more

I brought in our family bunny, Bun Bun, and I couldn't rave more about the service we received! Bun was in great hands from start to finish. Super friendly and knowledgeable. Price was really fair as well! Highly recommend! They have our business for life! read more

Deschutes Pet Lodge - Pet Groomers Near Me - Redmond, Oregon

This review is long overdue: I've been bringing my older dog to DPL for several years now, as in "normal" times I travel quite a bit for work. He's a very expressive dog, and when we pull into the parking lot, he knows where we are and he's pretty thrilled about it - which makes me feel a little bit better about leaving my buddy for a few days! They've always been wonderful with him - even at one point recommending that he be in a "normal" room, and not a suite, as he's happier interacting with everything around him than he in the quieter areas. Last year, we added another pup to the family, who is decidedly less enthusiastic about other people and dogs than my older boy; I've become even more impressed with DPL and how they are able to handle dogs who are maybe a little more "difficult" (I like to call her quirky!) I could go on about this, but suffice it to say that if they can find the sweet side of my girl, they're doing something right. DPL has consistently gone above and beyond for my fur-kiddos, AND for me, and I'm so very happy to have a place where I know they're in excellent care when they can't be with me. read more

We recently moved to Bend and brought our dog, Shadow, to Deschutes Pet Lodge for grooming and boarding on three occasions. Everyone is so friendly, organized and knowledgeable! The facility is super clean and reasonably priced. We appreciate the care that they provide and will continue to choose Deschutes Pet Lodge as our number one boarding facility for Shadow when we go out of town. Highly recommend this business! read more

We've used Deschutes Pet Lodge many times since we moved to Bend in 2015. We board our two large dogs there for varying timeframes, from quick one-night stays to 3 weeks while we're overseas. Our vet recommended them and it is easy to see why. They have a safe, compassionate approach and treat each dog as an individual personality. One of our dogs is very nervous and they made sure he feels comfortable there. He's very reserved, but he wags his tail when arrive. In addition, they are helpful and accommodating to humans. That's a bonus you don't always find when seeking someone to love your dog like you do! read more

This is our favorite dog kennel. They are always considerate and accommodating. We appreciate the way our dogs are kept separate from other dogs and are given individual attention at "play times". read more

We have boarded our dogs here a few times and each time was great. Our dogs were well cared for and we paid for VIP care which I'm certain was given to them. One of our boys was somewhat aggressive and very large. They had no problems with him and in fact enjoyed him as he did being there whole er er gone. I'd recommend this place to anyone and say you just cant find a better place to care for your pets while away. Equal to a 5 star hotel for people. read more

We've been using this kennel for over 6 years several times per year. Our dogs actually get excited to stay there! I like that they do not have "group play", but rather our dogs have playtimes with just each other. Less risk of any confrontations and injuries, and they love the one on one human interaction. The rates are super reasonable. We feel completely at ease leaving our "kids" with them and having nothing but good things to say. read more

I have been taking my dog here for years. They are the best. They recently had some bad press that was determined to be unfounded. I have a mix breed dog that was refused to be boarded by other kennels because of his breed. Deschutes Pet Lodge accepted him and take great care of him when we are gone. He loves it there. Always runs in the door and cannot wait to great them. I wouldn't take him anywhere else as I know he is in really good hands while he is there. read more

We have boarded our dogs at Deschutes Pet Lodge two times. The first time we had a great experience. We boarded them there again in the first of November. When they were picked up, they both were coughing and there bedding was wet from the rain getting inside. The young man who brought their stuff out explained that it had rained overnight and flooded inside their kennel. My husband called the next morning to ask what to do for kennel cough. The lady who answered the phone was incredibly rude and stated over and over that it wasn't possible that they caught it there. Both of our dogs were vaccinated before we left them. When I took the dogs the following morning to the vet we were told they have kennel cough. We were also told that the vaccination doesn't always keep the dogs from getting it. $350.00 dollars later and a week of medication they were better. When we thought it was all over, our Cocker Spaniel wouldn't stop itching. He was covered in fleas. Once again a call went into the vet. Both dogs had to be treated for fleas. We know that is the only place that they could have come in contact with fleas. Two days before we boarded them, our Cocker Spaniel was at our vet having a skin check. He didn't have fleas. Once again the vet told us that it is common that they can get fleas when boarded. I wrote a email to the facility and the owner called my husband back. She was very adamant that there was no way that any of these things could have happened at there facility. It's sad because she was just as rude as the first person we spoke with. I feel they could have handled it much better. Customer service is what makes a business thrive. read more

I have not boarded my dog there but we have used their groomer for about 4 years. My dog is always happy when I pick him up, and they do a decent job. I was surprised that they don't keep good records of what cut the dog has had previously, and it seems our dog gets random hair styles frequently, however as long as he is clean and happy we are not that picky. I will say the customer service has gone way down hill. The person at the front desk varies between a male and a female and usually the female is short tempered and not easy to deal with. I have noticed it when other customers are in there at the same time as myself, so it's not just me she doesn't seem to like. I can't believe they would stay in business for much longer acting that way to customers, and the only reason we take our dog there is due to the convenient location. However, that will only last so long before I decide enough is enough and start going somewhere else. read more