Really cool location of the chain. My husband was able to pick up a bass guitar and a few…read moreaccessories that he hasn't been able to find at other locations.

Wow if I was the manager of this location I'd fire every single employee working today. I just left…read morethe store. Bought a guitar and came in to purchase all the accessories. I was completely ignored and I walked around the store for a solid ten minutes. There must be 5 employees working and was not a greeted with so much as a Hello. Left and taking buisness elsewhere. Oh for the record there was plenty of employees but they were all too busy talking (to each other or otherwise) manager you should check your cameras at 1115 am Wed May 01

Customer service alone deserves more than a 5-star review. Went here on the 2nd of March to get a…read morenew practice amp as my cheap Amazon amp was not doing enough. Went to another music store, which shall not be named, and was not greeted very kindly- workers at that music store were very quiet, I wasn't even greeted at the door and had to make my presence noticed and say good morning- to them. The experience here at Harper's Music Store was different however. It's been years since I've been here- last time I was here, I recall getting a synthetic reed for my baritone sax. The owner, Steve, greeted me as I walked through the door and asked me what my needs were. I told him I was looking for a beginner AMP and first showed me some small, cheap options. I then asked him that I wanted something with a little more features to it and then showed me a Marshall MG30FX and a Spider IV Line 6 75 W. I decided to go with the Line 6 as the presets and customizability of the AMP was what persuaded me in buying it. I'm not sure if he works here too but Michael helped me in further solidifying my purchase of the Spider AMP over the Marshall because of the same reasons, so thank you to you too Michael! Purchasing my Fender Starcaster here was a breeze- I traded in a guitar for the Starcaster and that process was very straight forward- just show your ID and Steve'll take a look online to see how much it is priced and give you a fair offer like he did with me. Overall, if you're looking for musical needs, going to Harper's Music Store is a great idea. The customer service let alone is really what knocks this place out of the park. I'll be coming here again if I need anything else.

The owner Steve is extremely knowledgeable and kind. I also met Xavier, who went above and beyond…read moreto fix my Taylor's pickup system. Xavier is a guitar tech and was outstanding at listening to and addressing my detailed concerns. I have never experienced such a high level of customer care and these guys know how to take exceptional care of a veteran musician such as myself. Perfect customer service and prices.

I had a guitar that stopped producing sound and took it to David to see if he could fix it. He…read morereplaced the jack, volume pot, and did a rewire of the guitar. It brought the guitar back to life. Extremely knowledgeable and charges reasonable fees for the quality of work that he produces. Highly recommended. He's going to be my guitar technician from now on.

David is awesome, he is an excellent guitar tech with so much knowledge in the field. He setup my…read morevintage 1981 Ibanez Destroyer with extreme care. He is so friendly and easy to talk to. He does very detailed work, and dedicates his time and attention to each individual guitar he is working on. He thoroughly explains the work he has done on the guitar upon completion and has very good prices. These days it's hard to find someone that is trustworthy, personable and intelligent. David is who you need to go to for all your guitar needs. GREAT JOB!!!!!

I am a private events coordinator at a venue, and just hosted the third annual Dream of Niwa…read morewedding expo. We have a fashion show, as well as cold sparkler demos throughout the night during the expo. Alex was very excited and happy to play guitar during both the fashion show and the demos. He was a pleasure to work with and added a special touch to this important parts of the night! I look forward to working with him more!

Alex played at our wedding welcome dinner and was AMAZING! He totally set the tone for the event…read moreand was a phenomenal player. We got so many compliments the whole night about choosing such a great artist. We would absolutely have Alex perform again next time we host in SD!