I've been really torn about what rating I should give these people. It was a 5 star experience at…read morethe beginning but after I paid it really went downhill fast to a frustrating experience. In the end I got my tax refunds so I'll give them 3 stars which is fair and right in the middle. I've always done my own taxes but 2013 was a bit more complicated than usual with having a rental property for half the year and then selling off the same rental property. This was too much for H & R Block's tax software to handle so I wanted a real CPA to help me out. After some yelp searching I noticed majority of the tax places around are not CPA's or if they are they're old enough to have seen the creation of the IRS. Boroff & Co is staffed with young CPA's all educated at Cal State Long Beach. It was only about 5 minutes away so I figured it was a good choice. I called the number and spoke to Megan who was very friendly. She said Tiffany Boroff would give me a call after she was done with a client to talk over my situation and give me an estimate. Tiffany called me back within 15 minutes and after I explained my tax info she gave me a quote and we set an appointment. I thought the quote was very competitive compared to friends I know that have their taxes done with CPA's and also my past experience hiring one for my dad's estate taxes. Instead of the dark dank musty accounting offices I've been to in the past this one was very modern and airy. Staff were all playing a competitive game of ping pong when I walked in the door. I stood there awkwardly until somebody noticed me and came over so I could fill out some client info. Tiffany called me in for my appointment and we got started. She was great to work with. Great sense of humor, easy to work with, and easy to understand when she explained tax info. We went over all my documents one by one and quickly my taxes were all done and ready to e-file. Since my wife wasn't with me I was given two documents for us to sign and fax back. So far 5 stars all the way! My wife gets home and we sign the documents the same day and fax them over. I call and speak to Megan on the phone who confirms she received the documents and I even get an e-mail from her also confirming the documents were received. Here's where the train of customer service derails quickly. Over a week passes and I'm eagerly waiting for my refunds to be direct deposited. Instead I get an e-mail from an anonymous "Missing Documents Team" telling me they are still waiting on my two documents and that they can't efile without them. Confused I pick up the phone and call. Megan picks up, the same person who confirmed she got the documents. She reconfirms she got the documents and has no clue who this mysterious "missing documents team" is. I ask to talk to Tiffany but I'm informed she's with a client and will call me back which she never does. Another week passes and still no refund. I check online and federal says processing but California says never received. I call Megan again and she checks my files and lets me know my taxes were never efiled. I let her know federal shows they are filed but she insists they are not. Since I'm now really pissed I demand to speak to Tiffany. She confirms that both my taxes were efiled the day I came in and explains the miscommunications are due to team of staff they hire for the busy tax season. A few days later I did get my tax refunds. FYI, California refund status website doesn't work. I have my refund yet it still claims it's not found. I understand the need for extra help but you should really have them trained properly if they're going to interface with clients. My tax situation was pretty simple yet I kept getting conflicting information each time I spoke to somebody. Why would the front desk show my taxes as not filed yet the CPA shows them as filed? Why would I get an e-mail saying my documents were never received and yet when I call they know nothing about the e-mail or why I'd get it? **update** Tiffany contacted me about my experience and seemed genuinely concerned. I explained everything and said she'll talk with her people to make sure communication is better in the future. I'm glad she took the time to contact me to see how things could have gone better and because of this I'd definitely consider using them again.

I've been going to Boroff & Co for many years. They provide exceptional service and are always…read moreavailable to answer any questions, like recently when I sold my home and I needed to fill out some paperwork regarding tax withholdings. I was able to call Nathan directly and he was able to quickly able to answer my questions. They are up-to-date with technology allowing me to conveniently upload all of my documents into their secure portal so when I go to my appointment, I don't need to bring a stack of paperwork. I've been to other Accountants previously and the attention, service and guidance that I've been provided by Boroff & Co doesn't compare! They provide service for both personal and business taxes so anyone needing help with either or both, I would highly recommend contacting the team at Boroff & Co, thank you for all of the help throughout the years!!!

Oak Haven Tax and Accounting has exceeded my expectations in every way. Their meticulous approach…read moreto tax preparation and accounting services demonstrates genuine expertise--every figure is verified, every deduction properly documented, and every deadline consistently met without exception. What truly sets them apart is their proactive communication. The team doesn't wait for questions; they anticipate needs and provide clear, timely guidance on financial matters. Their responsiveness has eliminated the typical anxiety around tax season, replacing it with genuine confidence. The combination of technical excellence, reliability, and transparent value makes Oak Haven an exceptional choice for anyone seeking trustworthy financial stewardship. I've already recommended them to colleagues and plan to continue our partnership for years to come.

Working with Yasmin has been a wonderful experience. She's detail-oriented, proactive with tax…read moreplanning suggestions, and extremely knowledgeable with QuickBooks Online. I've always felt she genuinely cares about our business and family finances. Her commitment and professionalism make the entire process easier and reassuring.

Favio is great! I've been doing my taxes with him for a few years now. He's efficient, detailed and…read morevery honest. He will work with you to get you the most for your tax return without jeopardizing his honor. I highly trust and recommend him to anyone! Also, he offer a good price for what his work!

Used Favio's tax services a while back, and unfortunately got audited after using their service. If…read moreyour return is even slightly complex, I would avoid using ArriettaCPA. Might seem cheap on the front end, but can get expensive if you get a tax audit.

I've been going to MTS tax services for over 6 years, and I can tell you it is a GAME CHANGER! I…read moreused to use turbo tax, fill out my taxes on paper and mail them to the IRS. You think turbo tax is easy? Wait until you try MTS! I have been using their services for years for the pure pleasure of their efficiency, customer service, and as a customer, the most loyal and reliable tax consultant I have ever experienced. Any questions you may have, they will know the answer. Any concerns will be taken care of. There is nothing better than working with a team that will ensure quality, and integrity with everything they do. I LOVE MTS tax services!!!

I know how stressful it can be reading reviews looking for a place or person you can trust to…read morehandle your taxes. But I can say with full confidence that you can absolutely trust Jasmine and her entire team at Momen Tax Services. They assisted me with an offer in compromise and I couldn't have been happier with the results. Jasmine just made the whole process easy and took care of everything from start to finish! I walked out feeling satisfied and confident about my tax situation. Definitely recommend this place.

Very disappointed. I met with Lynne for a consultation to prepare my income taxes…read moreof four years. I also provided some of the necessary documents for her to review. She said she would get back to me after the weekend with a final quote. We met on a Thursday (2/28/2019) It was 3/6 and I had not heard from her so I sent her an email and left her a message with the receptionist. No response. On 3/7 (Thursday)I sent her another email and she finally responded. She apologized and reassured me that she would have a quote ready by that Saturday. I NEVER HEARD BACK FROM HER.

I can't say enough nice things about Lynne! Prior to choosing Lynne, I interviewed a total of four…read moreCPA firms in the area. Having only lived in the area for a year, I wanted to select a group that I could grow with. After leaving my first meeting with Lynne, I knew she was the perfect fit! She was very understanding of what I was looking to accomplish, she educated us on what we need to do and she even coached us through the process of what future tax filings will look like. This is someone that loves teaching people and helping them become more financially secure. Thank you Lynne!

Best tax man in the business!!! Great service with…read morereasonable prices!!! Richard double checks everything to make sure your return is accurate and that you receive what you are owed. He was recommended to me by another happy client and I will recommend him to anyone that needs a tax return to file!!! Thank you Richard!!!

This year was my first time going to Mary Ann. I just moved to Covina. She answer all my questions…read moreand help me with my taxes. I do recommend coming with her. Thank you Mary Ann for helping me out!

If you're looking for a professional, reliable, and knowledgeable tax preparer Tariq is your man!…read moreTariq has processed my (a regular W2 gal) and my family's (Crazy 1099's, stock trades, rentals, you name it lol) for over 4 years now. We are always satisfied and have never encountered any issues. His prices are very reasonable for the excellent quality of work he provides. He responds to messages and follows-up very quickly (Usually w/in minutes :) ) when we've had a question. Dealing with the IRS is scary and a headache but having Tariq on our side makes it all better. Thank you Tariq!!

Called to ask if he was available for a walk in later on today or if I can set an appointment, and…read moreTariq tells me "I have no time for pieces of sh*t like you" #shruglife

My last accountant who I had for over 30 years retired and sold his business to Americana Tax…read morePlanning. I have been using them since and have been very satisfied with their service and professionalism. They are available throughout the year to answer questions and always respond quickly. Bianca who works there is amazing. I highly recommend them!

My tax guy retired and sent me here starting in 2025. I've now had 2 fantastic years in a row of…read morequality customer service and a staff that really helps a novice like me navigate my way through a process that causes me much anxiety. Richard is a savior and excellent guide to educate me on the processes I need to pursue each year. You'll get major value for your money.