Spent the weekend in Maggie Valley to get away from the heat and humidity at home. I chose the Best…read moreWestern based on a previous stay. I could tell the room had been cleaned. Plenty of parking. I walked to the sports bar next door. Management tells me the hotel is under much needed renovation and remodeling. I look forward to seeing the results.

We've stayed at the Best Western Mountainbrook Inn in…read more Maggie Valley a few times, typically in the winter but also in the fall. While there we take the kids to Tube World for the snow-tubing, over to the Cataloochee Ski Area, and general sightseeing around this beautiful mountain area. There are plenty of good food options nearby. We really like the breakfasts at Joey's Pancake House and yes they serve other delicious food besides pancakes. The Best Western Mountainbrook Inn is a very nice Best Western and what you should expect from this brand. The rooms are ample size, clean, and the staff is always very helpful. The exterior of the property provides good parking and easy access to the rooms. The Best Western Mountainbrook is centrally located on the Maggie Valley strip and is a short drive to Lake Junaluska or the Cherokee India Reservation. We recommend the Best Western Mountainbrook and hope that you will have a fun time in Maggie Valley as we do each time we visit there.

I remember telling my wife the last time we were here that if I could build my dream cabin-it would…read morebe the Balsam here at the lovely and cozy Swag. Two bathrooms, two steam showers, sauna, living room with fireplace, outdoor balcony with fireplace and shower, and it's right across the fence from our nations most popular park-Great Smokey Mountains National Park. We walked right out our door to hike. Nearby trials take you to waterfalls, waterwheels, and the spectacular panoramics from atop Gooseberry Knob or Hemphill Bald. We returned from one of our hikes just in time for the Swag's stellar bbq picnic. That leads nicely to the food and service which is as good as it comes-and frankly what you can expect from a Relais and Chateau. Tables with your names for breakfast and dinner, nightly bites during happy hour, and even lunches to go for your adventures. Which, for us even included horseback riding at the nearby stables. Naturally, they were waiting for us when our ride ended in one of their electric fleet of Volvos to whisk us back up the windy road into a vacation of our dreams!

We have just enjoyed a wonderful fifth annual July visit to The Swag to celebrate our 56th wedding…read moreanniversary. The Swag is a premier lodge nestled on a mountainside in the Smoky Mountains high over Waynesville NC. It offers spectacular views, immediate access to the Great Smoky Mountain National Park by simply walking through a gap in the fence outside the main lodge, fine dining, pickleball courts, a spa, and a small gym and pool. An expert naturalist is often in residence and conducts a variety of activities, including organized hikes, talks about wildlife (bears, coyotes, bioluminescence and other interesting aspects of the natural world).  Other activities include a presentation on coffee making by their barista and wine tasting sessions. But if all you want to do is just have a wonderful place to  relax and enjoy being in the great outdoors, The Swag is one of the best places you can go. The Swag is a Relais and Chateaux resort so accommodations are excellent and range from a comfortable, well furnished bedroom for two to a cabin suitable for an entire family. À la carte breakfasts, packaged lunches (including backpacks and water bottles if needed), and four-course dinners are included in the daily rates. The lunch and dinner menus change daily, but dinner entree choices typically include beef, seafood, poultry and vegetarian options. On Wednesdays and Saturdays there is a mountain top lunch picnic with abundant food. Thursday evening is barbecue night. Food at The Swag is locally sourced and quality standards are exceptionally high.  Service at The Swag is truly exceptional. Every employee is focused on making sure all of your needs are met. The kitchen tries to accommodate any special requests. Much of the resort's clientele return year after year, and guests are automatically offered a return reservation for the same time and accommodation next year at the time of checkout. This is great for established clients and has allowed The Swag to build a large band of loyal followers, including us, but this does make it harder for first-timers to get a reservation for a time and accommodation they would like. My advice is just keep trying!  We got our first reservation after many tries when someone cancelled while we were on the phone with the lodge trying to get one. Tradition means a lot at The Swag, and that is a good thing. My only suggestion to them is to consider adding an à la carte section to the dinner menu as many other fine dining establishments do. It would give the kitchen more opportunity to try out dishes before adding them to the prix fixe choices and allow guests who may not want a full four course dinner every night an alternative. I realize that this would complicate the traditional pricing scheme, but that should be manageable.

This place is amazing and the bathrooms are amazing, the beds are great, the screened porches are…read morefantastic! This is a hidden gem and I hate to admit that I didn't want to post this. I highly recommend staying there, the back is spectacular, and there's a creek and lights, and swings. Stay there. You are well.

The rooms are big, very clean, beds and pillows are so comfortable. It has a log cabin feel, the…read moreproperty is well cared for, and staff is helpful and kind. Laundry facilities are only $2 a load, and they gave us extra towels and coffee with no trouble. At the office is a cozy sitting area with books and puzzles and tea and coffee . Out back there's a hammock, charcoal BBQ, fire pit, and you're a few steps to the creek, which is spectacular. It's lovely to hear the sound at night. They're rocking chairs out front of the door and the creek out back with more chairs. In the 30 years we've been coming to Maggie, this is our new favorite place. We will be back!

We haven't stayed here in years but always loved it but not sure we'll be back. The very young man…read morethat checked us in had absolutely no idea how to do it. Ended up call the manager and he walked him through the process over the phone. We requested a first floor room due to having medical equipment to bring on. We were assured we had a first floor room. Our room number was in the 100's but ended up being up a flight of stairs on the second floor. Then the room is a lot smaller than I remember it is clean but has a musty smell. The bathroom is clean but very small. There is a walk-in closet that is bigger than the bathroom.

It's awful. Tear it down and start over? Rooms are a weird set up. You can hear every peep…read more Neighbors are fighting and slamming doors. Vastly overpriced for what you receive. We're so disappointed and we have stayed at some dumps on motorcycle trips. This takes the cake. If I could give it zero stars, I would. We paid for two nights, but we are leaving after one.

First, the NEGATIVES: . We paid for a lakeside room but our…read moreview was obstructed by a half-height wall jutting up from the 3rd floor And the windows weren't clean so when the sun hits them the view is dramatically reduced. The pictures they show online are not what we got, and we paid an average of $240 a night. . The TV is new and nice but the staff couldn't get the Bluetooth feature working for us. We spent far too much time trying. The remotes are just plain weird. We couldn't figure out how to operated the thing, had to call the front desk. . The sink is in the bedroom. The bathroom is claustrophobic. Also no exhaust fan. . There was no housekeeping our entire stay (Thurs-Sunday). We ran out of toilet paper and couldn't even find a housekeeping cart anywhere on our floor. Our garbage was overflowing. We ate in our room a couple of meals and there was no place to get rid of the containers. . No microwave . The bed is comfortable but it holds heat. We both woke up in the middle of the night feeling hot. BREAKFAST . For heaven's sake, people, figure out how to keep a steady supply of coffee. There was always a line of people rushing the urn when they brought it out. Also, if you would move it a couple of feet away from the cream and sugar, we wouldn't have to wait for the person in front of us to put it in their coffee before they could move away and let the next person pour a cup. . The only choice for eggs is scrambled eggs held on a steam table. Therefore, cold rubbery eggs. . Anything that could be over sweetened was. I'm looking at you, Baked goods and yogurt. ON THE POSITIVE SIDE, it appears the rooms have been updated since all the earlier complaints. Ours was very clean and reasonably modern. The staff were very nice. The public spaces were spacious and we enjoyed having our breakfast on a table on the balcony. BREAKFAST: The bacon and the biscuits were excellent, and there was always fresh fruit. I didn't try the waffles or pancakes, but they looked like you would expect when piled up in a pan. Apparently people come here and pay $15 for the breakfast. I wouldn't.

So this has to do with dining. I came in for dining and paid 28 dollars. This was supposed to be…read morefor a full 4 course meal. First and foremost they were out of dessert by time I came. They were offering boxed mixed greens and salad fixing when the news is telling us to stay away from that because of a bad parasite. their main course was pork. I am allergic to gluten which was on their shrimp and I don't eat pork for religious reasons. I told them this and they made me a small plate of chicken definitely not 28 dollars worth. If you're going to charge that much money and offer a buffet, then you need to have a variety of foods catering to a variety of peoples different dietary needs. Along with supply enough food so that you don't run out. I don't eat pork but it looked dried out and not very good anyway. I would not recommend coming to their restaurant. Also they could have offered me a refund when they couldn't suit my needs.

Clean well maintained room. Contactless check in and out. Fire pit and nice lawn with table and…read morechairs to picnic.

Comfortable, clean family owned hotel. All rooms come with a mini fridge, micro and a single serve…read morecoffee pot including as much coffee as you want free of charge. Bathrooms are upgraded recently. Beds are comfortable. They have a fire pit and some hammocks. Most importantly, we could not hear anything between rooms and a/c is not blowing right on the beds as it's placed on back wall well above bathroom counter. This could be a regular stop when coming to Maggie Valley.

This Comfort Inn is located in the middle of Maggie Valley; convenient to dining, shopping, and the…read morefairgrounds. The hotel provided a clean room, comfortable bed, and plenty of parking. The staff provided outstanding service. The owners should be proud of their team! I didn't get to try the complimentary breakfast as I dined at a local favorite. Overall, I enjoyed my quick, overnight stay.

Clean room, good breakfast, nice staff. Perfect for the ski season with close access to Cataloochee…read moreSki Resort, with a hot tub perfect for the post-ski relaxation. Directly adjacent to the Maggie Valley fairgrounds if you're in town for something there.

The Yellow House B&B is a hidden gem in Waynesville, NC! It's lovely and the accomodations are…read morebeautiful, cozy, and perfect for a good nights sleep! Oh and breakfast--a yummy start to your day! it was delicious! The owners and staff have done a wonderful job to make sure you have everything you need for a comfortable and delightful stay! A must stay while in the area!!! We'll definitely be back!!!

The Yellow House is absolutely wonderful! The suites are luxurious. The grounds are stunning. The…read morebreakfasts are sumptuous. Chad and Dina always go out of their way to make sure we have everything we need for a lovely stay. We have enjoyed many visits to the Yellow House, and it continues to be our favorite home away from home.

A well-kept establishment that is enriched with care and pride. A definite do-again since it beats…read moreall the local corporate lodgings with a sensible mantra...a great place to stay for a good night's rest

We were very pleased with our stay (facilities clean and maintained , staff accommodating and…read morefriendly & location is beautiful and quiet/secluded compared to other motels on strip). Stayed September 22-26, 2025 and had last minute surprise visit from nearby relatives and they graciously took care that they had a room. We would recommend to all.

A few bumps when we first got there, but they immediately attended and fixed everything. The…read morepersonal service was great meals were fantastic and Cara de Somalia is a wonderful addition to their staff. We enjoyed horseback riding a wine tour ut ride.

Loved our stay here. Recently underwent renovations and joined the luxury chain Relais and Chateau…read more We stayed in the Haywood cabin which was perfect for our group of 5. Two king bedrooms with en suite bathrooms, porches, living area with pull out couch, and fireplace. Modern decor and comfy touches throughout like the heated floors in the bathroom. We also had an amazing view of the mountains. We had the pleasure of trying all the menus at Switchback Restaurant - breakfast, brunch, and dinner. Food was local and tasty. Vibe was lodge chic. Took advantage of the hiking trails as well. Did the Salamander Falls and Meadow trails. Great scenery and went right past the pasture with horses, which were so sweet. Most importantly, the staff were all incredible. Everyone was pleasant and accommodating. They made it so easy to communicate requests both before and during our stay. Thanks for a great time!