We have been going here for years and they're always so nice and prompt. I definitely recommend for…read moreyour standard dry cleaning needs.

On March 6th, 2017, I brought in a navy blue suit to be cleaned for a wedding that weekend. A suit…read moreand a dress shirt were dropped off and picked back up on Thursday (3/9/17). That Saturday, I took my suit out of the bag and was getting ready when I noticed a few dark spots on my jacket. As I took a closer look, I found that the jacket had been damaged. I called the cleaners on Tuesday (due to a paper for class I had to complete and turn in) to inform them that there was a problem. I said that my jacket had been damaged during the cleaning process and wanted information on their process of mending clothing that was damaged in their care. Without any indication of WHICH jacket (of many, I assume) I was referring, the owner (through the young lady at the desk) said that I was absolutely wrong and that it wasn't possible. They asked me to bring it back in, so I agreed. Today, March 15, 2017, I stopped off at the store again with the suit and showed them the damages. I informed them that the suit was nearly brand new and had only been worn three times before, having been cleaned at their own establishment. The owner consistently repeated the word "No" with no explanations that I could make out and offering zero solutions. The young lady made two points, which I easily disproved. 1) There is a note on the receipt about damage to "worn fabrics" not being covered. I informed her the suit was nearly brand new and had only been worn on two occasions and 2) That bugs could have been the cause. I figured the same thing, and made sure to check the other wool objects in my closet, finding absolutely no damage whatsoever to any other article. I informed the owner that if he were able to fix the damage at no charge, that I would have no problem. He completely refused, so here I am. As a business owner, it is one's responsibility to take ownership for damages that may be incurred while other's possessions are in one's care. If damage occurs, it is the business owners responsibility to offer some way of rectifying the situation. Neither happened in this case. The suit and accessories had cost me over a thousand dollars and was a huge investment for me. To see someone damage my hard earned possessions and not offer to make things right is insulting. I have had other garments cleaned at this establishment and had not had a problem till now, and the situation was not at all satisfactory. Now I need to spend money to have my suit repaired to fix someone else's mistake.

Very disappointed in my pickup experience. I gave them my 380$ Anthropologie silk jumper for an…read morealteration and dry cleaning. I picked it up only to find that they completely damaged my jumper. Not a single apology or no remorse, instead she decided to lie and said a sorry excuse, "since you are Korean I didn't think to call you about this damage that was already there" Why why I send a damaged unwearable jumper to get tailored and dry cleaned? This was a 33$ service not sure if that's a fair price or not. Anyways I do not recommend and if any reading this can direct me to someone who can fix this I would be very thankful.

I've used Elite Cleaners for my tailor needs over the past few years. They never disappoint…read more They're always professional and kind and do a great job. A lot of the items that I bring to them are my scrub pants for work and they always taper and hem them perfectly. Highly recommend.

Terrible for alterations/repair services! I should've learned my lesson with my daughter's prom…read moredress even though things were resolved then. Shame on me! I took 3 items for alterations - 2 dresses and 1 pair of pants. $130!!!! The pants only required a small hem. I asked if she could keep the existing wide hem visible - yes she said. For the one dress, only needed taking in a little bit. It was ok. The 2nd dress did need altering in a couple of places. The problem is twofold. One, the quality of work is subpar at best. The pants weren't taken in enough and the one dress didn't fit as it did when she pinned it. It wasn't tailored well. Secondly, the price. At drop off I asked how much. She said she "didn't know the tailor was not there". Red flag #1 Found out she sends stuff out. Red flag #2. Ok, thinking it wouldn't be that bad; NEVER thought $130!! I feel she was disingenuous with the pricing. The pink tags on each item had instructions and a price. She said she didn't know how much. Lessons learned 1. DO NOT USE HAN'S CLEANERS FOR ALTERATIONS 2. GET PRICING UP FRONT. 3. DO NOT USE HAN'S CLEANERS FOR ALTERATIONS OR TAILORING WORK IS SENT OUT!

Great cleaners. The owners are friendly and the service is good quality. This particular cleaners…read moreis organic. There is also a tailoring service. Turn around time is quick. I give back by bringing back the hangers when I pick up my next set up dry cleaners clothes. Recycle your hangers people. Don't toss them in the garbage.

They always do a good job, the shirts are immaculate, and well ironed. The owner is professional…read moreand friendly. I have used this service for many years now and highly recommend them!

Needed a tuxedo and suit pressed for a wedding next day. The came to the rescue. Fast and extremely…read morereasonable. Thank you.

They charged me $25.00 for 1 down jacket, called it a down comforter. Dry cleaner up the road…read morecharged $7.95.

Customer service was extremely poor. They coudln't meet promissed time frame…read more Never answered phone calls, had to drive down several times. What a waste of time! The lady was very rude and unable to solve the issue. There were still stains on the shirts. They cleaned it agaian, but more stains than before. It's the worst dry cleaners i have ever been. Definitely wouldn't recommend to anyone.

I had some pants hemmed here. I took the time to fully explain how I wanted them hemmed and to not…read morecut any material. In spite of my detailed instruction, they still cut the material and hemmed them how they felt it should be done. When I picked up the pants, they explained that nobody wants them the other way. Let me be clear and state this was not something that was lost in translation but rather negligence. There was no formal apology. I kept my composure and still paid for the the pants but was very unhappy. I will never return.

A little pricy but I had fancy dresses dry cleaned and a zipper fixed so I expected to pay a little…read moremore. Very nice and everything looks great!

I live down the street from Bergman Cleaners. It was my 40th birthday celebration a few weeks ago…read moreand the night of my party I was getting dress and the zipper broke on my dress. My husband rushed it to the owner who also Tailors all of the clothes and she fixed it to perfection with in 30 minutes. She absolutely saved the night and my birthday. Highly recommend her!!

You pay double the price for cleaning since the owner subcontracts the cleaning. The cleaning is…read morenot guaranteed and they do not cover damages. I have consistently had issues with my clothing either being washed versus dry cleaned or sweaters returned with holes; owner saw the damage and said nothing. I returned the items she said I have moths in my home which I did not find funny

My suede jacket looks much better now that Fulton Cleaners has worked their magic. Over 20 years of…read morewear so it looks almost like new. They are one of the few places that do suede within 10 miles of my home

Their alterations and tailoring are awesome! The quality of work, attention to detail, and…read morecustomer service were beyond my expectations. I had a bridesmaid dress altered and hemmed, which came out perfect. I also had a more casual maxi dress hemmed to the right length. I will definitely be back when I need something altered, and for dry cleaning as well.