So my two daughters went in today to get their nails done- so we will do the positive first- they take walk in- the nails are affordable. Now the negative one worker was teasing my daughters about their nail choices, both workers hurt their fingers, one finger by each worker. One worker was making fun of my daughter for Changing her mind. They are happy with what they got. The place looks nice, so there are some positives and some negatives. read more

Magic Nails - Nails done - Nail Salons Near Me - Fitchburg, Massachusetts

I was nervous going in because my nails are so tiny. I always feel like I'm being judged when getting them done. Today I felt good. I felt my nail tech was the vibe! Jimmy was super nice and accommodating. His artwork was awesome and I had such a great experience! He took a picture of the one I had on my phone of the designs I wanted so that he could get them just right! Awesome work! read more

Magic Nails - Nail Salons Near Me - Fitchburg, Massachusetts

Left here today with 4 different cuts on my nails. They bled during the service and were ignored. It seemed like the person doing the service had never done dip before and took no time to shape the nails. :( The price was the same as my first time even though this was a fill. read more

sitting for an hour plus and they kept taking people ahead of me asking me to wait longer. they close at 5 here it is 4:30 and they told me to wait again no other appointments just walk ins. I will NOT be returning read more

Kathy is awesome she's so fast too! I was in and out with a nail refill appointment the most 24 minutes and my nails were on point

Went here for a pedicure . My cuticles were not cut and lotion was not put on my feet. Very inconsistent business.

my gel pedicure always lasts a month +. wait time is crazy, make a reservation before you come in! read more

Great service. Good quality work from most of the nail techs. Very friendly staff. Fair prices. read more

Magic Nails - Acrylic nails with simple designs - Nail Salons Near Me - Fitchburg, Massachusetts

This is a great place. I have gone here many times and it's time I write my review. I have never been disappointed. What has surprised me is that sometimes I get a different nail tech. and she does a better job then the previous person. All nail tech's do a great job. The place is clean and the people are very friendly. They all try to please their customers. You may have to wait to get in because THEY ARE ALWAYS BUSY! Thank you to NyNy who did such a great job with my nails! read more

Magic Nails - These are my real nails. Great job done by Nyny. - Nail Salons Near Me - Fitchburg, Massachusetts

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This has been my go to nail salon for a couple years now! They always do a great job on my nails and all of the workers are beyond friendly. Appointments always work best. If you don't have an appointment and you go in at a busy time, you will have to wait. The prices are also very reasonable! read more

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I went here today, booked an appointment for 11 AM, they took me around 11:25, although I was 7 minutes late to the appointment. Very flex-able. The staff were all nice, no complaints about that. I got my dip set removed that I got else where and then white acrylic nails, it was $45 for all. Kathy, the lady who did my nails, was very nice as well as very fast. It took only about 20-30 minutes to get everything done. I would definitely recommend, great place so far. read more

Magic Nails - Nails - Nail Salons Near Me - Fitchburg, Massachusetts

Techs do a great job at perfecting any shape. Techs are gentle with their tools. Great price and friendly service! read more

Magic Nails - phenomenal job, techs take their time to perfect any shape. The techs are gentle with their tools! Good price and friendly service - Nail Salons Near Me - Fitchburg, Massachusetts

quality of nails are not good. i got a simple ayrlic nails medium sized and they fell off after two days..

Amazing service for such good prices! Won't share my favorite tech though, she's mine you'll have the pleasure of going a few times to see if you can find her! read more

Jimmy took care of me today. Great guy Geo manicure french with pedi $50 My mom had Tamy and she also was great pedi and Gel nail acrilic $58 read more

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My experience has been very good. Nail technician Kelly was friendly and did a wonderful job on my pedi. I'll return and hopefully the service will be just as good! read more

I got a shellac manicure on Wednesday for a Friday wedding and it was already chipping at the wedding. The pedicure was nice but expensive at $50. I am really disappointed in my nails. read more

Magic Nails - Shellac on Wednesday, chipping on Friday - Nail Salons Near Me - Fitchburg, Massachusetts

LOVE the job Kevin did on my nails tonight. I went in for a fill after a not so good job done by a salon in Winchendon. Not only did he do exactly what I was looking for, he was able to reshape the mess the last place created. I've already made my next appt with him ! read more

Magic Nails - Nail Salons Near Me - Fitchburg, Massachusetts

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Great experience and affordable-Kelly did a great job on my French manicure. I will definitely return.

This is my absolute favorite place for a pedi. I go once a month and the staff is always very friendly and competent. They do great work, the place is clean, short wait time and nice and bright atmosphere. Highly recommend. read more

NO NO JUST NO!! If you value your money and your nails DO NOT come here. My mom, sister and I came here for three manicures... Easy right? Wrong! My sister and I got ours done by an older woman. She didn't file or shape my nails and she didn't get all of my cuticles. My sisters nails looked like she got massacred!! The lady took off too much cuticle and left her bleeding on almost every finger! Now my mother got her nails done by a high school student NOT a nail technician. She also got cut several times. She didn't get a brief massage on her hands like she was supposed too, and the girl globbed on the polish leaving a thick coating that peeled off in a couple days. PLEASE SAVE YOURSELF THE FRUSTATION! read more

I'm really disappointed in Magic nails ! I've been going to this salon for about 6 years and today was the first time I've ever had an issue. Magic nails offers a card that they sign every time you get serviced. If you get a certain amount, you get one service free. I went in to get a free gel manicure and I ended up paying $15. The owner told me that the card doesn't work for refills. Nobody ever told me this, and I filled out the card just by refills, so how would that be excluded? I got black gel and the nails are just horrible. I moved about 30 minutes away from the salon and I would still drive to see them, not anymore! read more

Magic Nails - Nail Salons Near Me - Fitchburg, Massachusetts

Lisa was amazing! I came in for a fill, unsatisfied with the last place I went to and she fixed my nails exactly how I wanted them! Definitely recommend!! read more

horrible customer service. never going there again.! all the staff is amazing but the owner or the manager (whatever she is) is horrible

Love this place!!! I always get great quick service if it's not a Friday or Saturday afternoon. Do great job I've been coming here for ahoit two years. Love the prices read more

friendly staff! never disappointed with my nails!!! definitely my go-to salon now! you can schedule apps. or walk in and the prices are good. read more

Magic Nails - Nail Salons Near Me - Fitchburg, Massachusetts

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If I could give negative stars I would! Terrible service! No one knows what's going on in here! I had an appointment at 5:30. They proceeded to take 2 walk in appointments and someone with a 6pm appointment while I continued to wait another 15 minutes... never being taken. I should have known considering their customer service was the reason I stopped going there to begin with! read more

Went to get a pedicure after camping for two weeks Kelly made my feet feel brand new. She took her time the massage was to die for. Love this place !!! read more

My best friend's 7 yr old daughter has a chronic illness that lands her in the ER on the regular. After a particularly horrifying hospital visit this past week, we decided we would treat her to a gel manicure. After calling 2 hours in advance, making an appointment for 2 adults and 2 children, we were not told 1. Cash only (thanks for the unnecessary $3 ATM fee) . 2. They finished my nails and IMMEDIATELY kicked me out WITH the two kids because there were "too many people" (in a snowstorm!). As someone who respects social distancing and wants nothing more than to return to a normal pre pandemic lifestyle, I also support treating your customers with respect. I was embarrassed by these people, publicly, with children who look up to me. Sorry, I assumed making an APPOINTMENT would help a business control their customer flow and adhere to safe practices... I guess not. read more

I've been going to magic nails for years and never had a problem. However the last 2 times I've gone the final product has been horrible. I went yesterday for a gel refill and I the lady rushed on my nails. My nails are not all evenly shaped, the acrylic is lumpy on my nails, she left acrylic around my finger nails on my finger, and the nail polish is not covering my nails. I'm very disappointed in the services provided by magic nails. I always recommended it to people, but due to my experiences back and back I've highly disappointed and would not recommend it at the moment. read more

Magic Nails - Very disappointed on the outcome of how my nails came out. Lumpy acrylic, uneven shaped nails, smudged design, etc. - Nail Salons Near Me - Fitchburg, Massachusetts

I've come here before for a full set and wasn't impressed. Then decided to give them another try after having my previous set on for almost 3 weeks. I took off the last set and called them to make sure they had time to do a full set and the girl wrote down my name and asked me what time worked for me. So fast forward to getting there. I told them I called ahead of time and they asked if I wanted to do the gel or regular polish and did the gel. They showed me where the swatches were and picked out a color. I didn't know how much time I had to think of a design as I usually do something fun with my nails. The guy told me to sit at table #6 and started right away. He was so nice and just trying to have a conversation. I usually never get nails this long but he said he would put one more layer of acrylic on to make sure the nails stay on good and so far, they're all on and still look like I just got them done read more

Magic Nails - Nail Salons Near Me - Fitchburg, Massachusetts

If you don't wanna ruin your day and waste you time I wouldn't recommend this place. My whole family goes here and we loved it. We have never had an issue up until yesterday. Yesterday, I went for my birthday to get a Solar pink and white (pink and white ombré). I was super excited to get it because I've always wanted it, but it's too expensive. The only reason I got it was because it was a gift for my birthday. So, she comes over with three powders. She says two are for regular pink and white (so you can't use them to do ombré) and there was only one pink for the ombré. As she puts the first pink one on I noticed that it was way too dark. I asked if she could do it lighter and she said no. So she finishes them all and she could tell I didn't like them (they looked nothing like any pink and white ombré I've ever seen) and I asked if there was anything she could do to make it lighter and she said "no, too late now." I was confused because you'd think that she could paint over them with white to make it lighter or just redo it. Anyways, she says "next time". I explained to her that this would be the only time I'm getting them because they're really expensive and it's for my birthday. She just said next time it's too late now. I was pretty disappointed. By the way, she cut me in two places multiple times and didn't say anything (and this happened somewhere else and they felt really bad and apologized) it was even bleeding the next day. Also, the whole time she was making eye contact with others and making a face like I was a diva or something and when I asked if I could show her a picture she scoffed. It made me feel really bad and I was disappointed that I spent 50$ for something I didn't like. I showed my mom and she said that we need to call so they can redo them. I really didn't wanna do this because I felt bad but my mom said it was the right thing to do. My mom calls and the lady that did my nails lied to her and told her she gave me options which she didn't. Anyways, they said I could go in again. I went in today and I made sure to show her a picture. I showed her (the person who did my nails the day before) a picture of the shape I wanted and she made rude comments and treated me like I was stupid right in front of my mother btw. I got a pedicure and after they had someone else do my nails. This girl brought out 5 powders to choose from and seemed very nice until she started drawing attention to me and embarrassing me like I'm the diva whose nails weren't good enough. (First of all, I'll try to post a picture but they were absolutely horrible and my friends actually laughed because it looked nothing like pink and white ). Then she says, and this happened more than twice, "don't go home and cry about it." ARE YOU SERIOUS? So, basically, don't go here. read more

Magic Nails - Mine - Nail Salons Near Me - Fitchburg, Massachusetts

Went here a couple weeks ago. Julie did my nails - pink and white full set - and she did an amazing job! I asked her to do a design, she couldn't do the particular one I wanted, but did a different one that I ended up loving more! And did it for free! She only made me pay for the set! Very clean and pleasant place! I WILL continue to go back! read more

Had the worst customer service. When I expressed that I didn't like my pedi I was ignored. They lost power as well.

great service, did exactly what I wanted. better prices than the place I went previously, definitely won't be going back!

I absolutely love Kathy,who does my gel manicures & Lisa, who does amazing pedicures! They keep my hands & feet looking beautiful! Have been going for a while now. Best nail salon in Fitchburg! read more

I went here for the first time a few weeks ago to get my nails done before vacation. I walked in to find 3 people in front of me. Not bad considering there was approximately 8 technicians working. I waited 2 hours before they finally had someone available. I had a full set of acrylics. The acrylic job was horrible! They started the acrylic so far from the base of my nail that it look like I needed a fill before I even left! I wanted a pink glitter tip (Painted), and a think black line underneath. It looked horrible. The black line was uneven and some were really thin and some were very thick. I ended up taking the polish off the next day and having to completely reshape and file my nails to get them to look presentable before leaving for vacation. I will never be going back here again! read more

Walked in and told my friend and I it would be a short wait. The 'short wait' lasted an hour. After the hour they finally put me on the pedicure chair with hot water to then not have anyone show up to give me a pedicure. As I see people who walked in after me getting helped. I got up and left the chair after not being the acknowledged and all I got was sorry. Overall really bad customer service, will not be returning. read more

I went with my wife twice and this is the last time for me! Most of the staff are nice and polite and the service was great. I got a pedicure no problem with that, but the problem is that they think is okay to joke around and laugh about whether I wanted the same color nail polish as my wife. This is the second time that this happened to me. In the beginning of the pedicure I told them that I just wanted a regular pedicure with no color. Not cool because I'm a guy I don't like that crap!!! No more business from me here!!! read more

I made an appointment for Tina who does a great job. When I got there, Tina had started another appointment for 11. Her response was " Sorry honey someone else can do it for you". It's not fair because I had an appointment. Everyone else there is not that great. I drive 30 minutes to have her do my nails and they know this. I understand accidents happen but they didn't even care to try and fix the problem. Needless to say, I will be searching for another nail salon! read more