ZERO STARS. Worst massage/very stressful Unrelaxing experience ever! Been to Magic Relax Spa a half dozen times or so over the years. With exception of 2 times, always excellent outstanding service each time. 1st bad time Dec '22: Owner's husband gave watered rub down rubbing only, not a professional massage, hands smelled of strong garlic/curry, snorting, coughing entire time. Owner Susan's excuse he had 'allergies' but didn't explain dirty smelly hands. Gave him a break, let it go along w my hard earned $75 due to prior excellent experiences from other massage therapists. 2nd bad time July '23: Paired up again w same dirty snorting man. Blame myself for not requesting someone else. Don't what I was thinking. Surprisingly there were 2 men on cellphones in main massage room. First time I've ever witnessed anyone on their cellphones, much less it being allowed. One dude loudly announced halfway through everyone's massages that if he coughed to know "it's allergies and not Covid" Really? Wtf! Another answered cell to have a brief talk. A staff member entered making loud noises w air purifier machine banging pressing buttons, further disruption. Susan's husband man "rubbing" my back, reeked of strong BO this time, overly hot hands smelled of food & loud snorting noises entire time started to creep me out. His watered 'rub-down' was so bad it made me question if he was even a licensed, or filled in to rub a customer down when other therapists were booked up yet charging the same price. Totally disgusting stressful experience. Avoid him like the plaque! Short massages in main room w/other patrons is totally acceptable & expected, since private rooms reserved for full body massages. However talking and cell phone use is NOT acceptable ever during a massage in a NON-private room disrupting other customer massages. First time EVER have I witnessed cell phone conversations allowed in a Massage Spa! Halfway through massage, one dude answered his phone after loud ringing, talked briefly then ended conversation. WTF!? When I complained to Susan at front desk afterward of all that occurred during my massage, instead of apologizing, she surprisingly stated in very angry rude tone, "It's a Free Country!!! "Cell phones okay!!" Really??? O-M-G! Zero apologies &/ or offer from Susan owner to make things right, hence I immediately left a ZERO tip in return with No Future Business. Before walking out, calmly reminded Susan - massage salons I've ever experienced which are many, not only prohibit cell phone conversations, but some will even post signs to minimize noise in areas near or inside the massage rooms to provide patrons a relaxing tranquil experience THAT THEY PAY FOR AND EXPECT. This spa used to be extremely quiet tranquil & very relaxing environment for a massages. No expensive frills, but excellent massage therapists (except her husband) w reasonable prices. Told Susan her rude angry attitude towards a patron + not enforcing the silencing of cell phones, like other massage businesses, that her shop is fired, & will no longer having my business. Not worth spending hard earned money on an unappreciative owner who now allows cellphone use, talking during massages & permitting smelly man to charge for a massage who gives a rubdown at best. Lots of competitor massage salons offering no frills reasonable massages in a huge city like Dallas to choose from, and many offering specials. No reason to pay money to this spa that's headed downhill. Susan doesn't get it, missing the entire point. She must be extremely desperate for customers to allow cell phone conversations and talking from patrons. Yet she doesn't realize she is deterring future business at the same time. Review copy published on Yelp. read more