Finding a shoe cobbler in the valley is like trying to find a needle in a haystack - painful and challenging. I decided to give Magic Shoe Repair a try despite mid review ratings on Yelp* and I am glad I took a chance. Upon entering, I was greeted with a pristinely clean shop and the nostalgic scent of leather and shoe repair products. A kind smile emerged from the back of the shop promptly and asked how he could help me. As an admitted hard walker, I stomped the heels off a few pairs of work pumps and needed replacements. He went over the pricing and asked when I would need the work completed by. I was not in a rush, but they completed the work before the promised due date. I wish this shop was a bit closer to my Centennial Hills home, but will definitely return. read more

Never again! I have been coming to this location for shoe repair for *years*. I will not be returning. The past four times, I have felt like the price was unreasonably expensive and each time, I felt like I was being talked out of having my shoes repaired. If you don't want to charge reasonable prices and don't want the business, maybe shoe repair isn't for you. The work quality has not been like it used to be either. read more

Just so nice and easy, fixed boots on the spot! Excellent service! Highly recommend! I've left shows for repair and also, excellent

The best place in the city to repair anything about leather , I have been bringing all my designer shoes , purses , equestrian boots and they also amazing in any kind of alterations . Alex is one of the amazing person who always makes my custom made designer items look like new , best prices you won't find with finest quality of work in this city .. they value anything you bring like their own pieces . read more

Magic Shoe Repair - Shoe Repair Near Me - Las Vegas, Nevada

This place was outstanding with accommodating a repair in a timely manner. Also even added some modifications to help my girlfriends work shoes. read more

My boots were repaired and shined on time. They were repaired on the date I was told it would be ready by.

This is a lovely mom and pop shop that is unassuming in the best way. I had a pair of leather boots that I was not ready to give up on. My boots were lovingly cleaned, conditioned, and the soles replaced at a much better price than other places would quote. Highly recommend! read more

I have had numerous dress shoes cleaned, altered, and stretched at Magic Shoe Repair, and I have been satisfied every time I retrieved my shoes. They also sell some leather shoe lotion that keeps my dress shoes polished and in superb condition. The pricing and turnaround time are reasonable. read more

Took in beloved boots to be re-finished and shined... got back PAINTED boots. Woof. I went back in squinting and pointing out the fact that we'd talked about polishing... colors, etc. The owner was adamant that "paint" was the only option. Huh? $200+ for two pairs to be resoled and shined. Added to the surprise of the boots themselves... one has some big sticker on the sole that I'm going to have to peel off. Double woof. read more

Magic Shoe Repair - Shoe Repair Near Me - Las Vegas, Nevada

Very reasonable and reliable. They aren't afraid to "pass" on projects that don't meet the needs of the client. It's important to remember "you can't make a silk purse out of a sow's ear." So be reasonable with your expectations and you'll have a good experience. read more

Had leather belts cut to my size Couldn't tell Looked like done in factory Waited 15 minutes Excellent value read more

Excellent! My favorite shoes and my most comfortable for traveling needed the inside sole (foot pad) replaced. Fabulous and SO much cheaper than buying new shoes. read more

Magic Shoe Repair - Shoe repair - Shoe Repair Near Me - Las Vegas, Nevada

Horrible experience! No customer service skills at all. Brought a suitcase in to have a wheel fixed. They said it would take a week. I my name, and my phone number. I come back one week later, the suitcase is sitting on the counter in the exact same spot I left it the week before. No one had the courtesy to call me to advise they would not be fixing the suitcase. Do not waste your time or effort with this business. Customer service is deplorable. read more

I had borrowed a brand new pair of $850 Louboutin stiletto heels from my daughter, to go to the Emmy's in Las Vegas. Going down an escalator to attend the black tie event, they were mangled by it. I mean seriously the escalator almost take the whole shoe and my foot! Hit the emergency stop button, people still coming down, my date hammered my shoe out from the bottom and the heel was completely mangled and stripped! I was pretty upset about it. The MGM Grand refused to take any responsibility and suggested I contact the escalator company Otis. Well it wasn't worth the hassle to me and I took the shoes to be repaired at Magic Mike shoe repair (oh wait Mike isn't there). Anyway it was $150 to have the heel repaired which I thought was outrageously high (that's why I give up poor value rating) however Magic Mike did an amazing job on the shoes and they looked brand new. So if ever an escalator eats your shoe go see Magic Mike (except for Mike's not there). I don't have a photo of the repair handy as I already returned the shoes to my daughter. But Magic Mike took before and after pictures and you can see them on his website. read more

I had a black leather shoe that was stained with hand sanitizer. I was unable to get the stain out no matter what I tried. I brought the shoe into Magic Shoe Repair and it was fixed immediately and for only $10. The shoe looks like new and there is no sign of hand sanitizer left behind. read more

I have been here twice for minor repairs on a pair of wedges and a strap that broke on some of my favorite sandals. Both times were reasonably priced and done in a few days:) I would definitely go back if anything else breaks! read more

Reasonably priced for a boot heel repair. Boot ready on-time exactly as promised. Would recommend and return if I needed another repair.

I took in a sandel shoe to have the elastic shorten because it had strected out of shape. I oaid for this up front. He tried twice to fix it and could'nt get it fixed. He would not refund the money and didn;t fix the shoe. read more

On time for same day service request; High quality work; Friendly staff and Comfortable waiting area. Thank you Magic Shoe Repair, I will be returning with my other boots :) read more

My review isn't for shoe repair, but for luggage repair. The airline broke the telescoping handle in two pieces of luggage. I was quoted price of $35 per bag for the repair. Well worth it since the luggage is good quality and I don't want to invest in new luggage. I'm happy with the repair. Both handles work perfectly now. read more

Best shoe repair place ever! Clean and fix shoes and loyalty is amazing customer service is excellent

This place is a total rip off. They charge $65 per shoe and they don't even clean the bottom of the shoe. They tell you they take the shoe apart and deep clean the entire shoe which is a lie. Do not bring Jordan's Here at all. They do not know what they're doing. read more

The gentlemen that works there does phenomenal work! I've been here twice for a repair that 5 other places claimed they couldn't fix and/or wanted to charge crazy amount for. This guy shop did it for dirty cheap but his quality was far better than expected!! He made it look brand new! I'd rate this place a 10/10! Would definitely recommend! read more

Honest opinion of the owner when I brought in my suitcase for repair. Said it was worth it to go buy a new one instead of the costly repair. Honesty matters. read more

I loved the service they gave me, they are experts in fixing shoes and handbags, my bag looked like new, I loved the service and attention .

Looking for a shoe repair...not here, don't do it. Why take a customers phone number and not contact them to ensure what is being suggested and worked on or even chosen as a color similar in nature is ok with the customer. You have lost my business, next. read more

I brought my work shoes here to be repaired. I am a cocktail waitress, so I need high shoes with grip on the bottom. New grip was added, the original insole was repaired with leather, a metal piece was put in one shoe where it was broken. Went to pick up my shoes, the left shoe was still broken. Dropped them off Thursday, he told me they would be fixed before Saturday. Woke up from a nap and he still hasn't called so now I have no shoes to wear to work. Terrible customer service, would not recommend. read more

They did a decent job, but charged outrageous prices, so not worth it. Drive a little more to save yourself a bunch of $!

They rendered my shoes useless they broke the heel support in both shoes and lied about it I've never leaped out of buildings, Who can break both shoes and pay her the repair of rubber heel tips! Worst experience ever read more

Disappointed that a neighborhood shoe repair is both expensive and impersonal. I took two pairs of Cole Hahn dress shoes in for heel repair. When he quoted me $30 per pair, I thought it was a bit steep but I wanted to support a neighborhood small business. I picked up my shoes and they did a nice job replacing the heels but they still looked just like when I dropped them off. No polish, no shine, no buff. I wasn't expecting a full military high shine, but just a quick wipe off with a polish cloth would have been nice, considering the price of heel replacement They do charge an extra $10 per pair to polish. Very disappointed and I will look for another neighborhood shoe repair. read more

I've never gotten a pair of shoes repaired, I typically just live with broken heel tips, and eventually get new shoes. But because I love a pair of shoes so much, I decided to get take them to a shoe repair shop. My husband mentioned that this guy does "sign flipping" for a new shoe repair place by our house, so I figured that I'd give them a try. Nice and convenient, and eager for new business. I go to the shop and drop off my favorite pumps which were in need of new heel tips, and see what they could do about the "slip" of a new pair of python flats that I got. As I stated before, I'm new to this shoe repair business. The customer service lady kept on pointing out things that were wrong with my shoes, and talked me into $96 worth of work. For the pumps: new insoles, heel tips, and reinforcing the front of the sole. For the flats, rubber soles, and regluing the front. When she quoted me, the newbie to shoe repair, I just agreed, thinking that this was normal, and that I'd be uber satisfied. They quoted me a week, and I returned a bit after their courtesy call for pick up with my 2 toddlers. Upon inspection, the only bit that I was satisfied with was the heel tip, which was the only work I should've agreed upon. The insoles were cheap leather, the reinforcement looked like old leather, the rubber soles on the flats cut off unevenly, and worst of all, the glue job looked like it hadn't been done. The lady stated that I could leave the shoes, and they'd fix them. As it's difficult for me to run this type of errand, I refused to leave them, so she had her "boss" fix the shoes. He fixed one to my satisfaction, as my two kids and I sat in the store that reeked of strong chemicals like glue and shoe polish. I then asked them to fix the other shoe. When she returned it to me, the glue was all over the front. These are a $1000 pair of python flats that now have a bunch of glue on the front. I paid $22 for them to put what looked like gorilla glue all over them. I told them my discontent, and they still made me pay for it. Please save your money and your shoes! Go elsewhere! read more

this isn't for the rampart branch but MAGIC SHOE REPAIR at 5000 W. Charleston Blvd #C. these guys need to pack up and leave Las Vegas for wasting people's money. Claiming they repair but they don't. I went to have a portion of my TORY BURCH bag handles sewn about an inch to close up and strenghten the seam. They charged me $10.00. I said reasonable. When i came back OMG they handsewn it like it was a hole in a sock and the stitches were on all directions. When I asked why was it done that way, take note what this ALEX guy replied. That's what your $10.00 can do?!?! whatda!!!! OMG i almost smacked his face with my bag. On second thought that ass____ doesn't deserve my attention. Pack up and leave Vegas people. Nasty, nasty customer service! read more

Since moving to Vegas, I haven't had the need for a cobbler. I tried Magic Shoe Repair several times. First was to shorten a very expensive designer leather belt. He did it right then and there and charged $15. Next, I had a pair of Italian shoes that were still in decent condition but the upper had stretched out so my heel would slip out. He put in a piece of cushion at the heel to take up the slack (he made sure they fit OK, and subsequently covered this with a matching leather. I think this cost about $50. Kind of high, I thought, but maybe getting the leather to "fit" is a bit of work. I was ready to pick up the shoes, but THEY weren't ready. I had to wait till late Monday. I got the shoes...they weren't even CLEANED. Apparently, that COSTS EXTRA! I have never heard of such a thing. My cobbler in California ALWAYS returned my shoes nicely cleaned and polished, hence the three star rating. When I dropped off the third job; again it wasn't ready on the promised Saturday and had to come back late Monday. read more

Took in a suede boot to the Rampart location for a heel replacement. Friendly service, very reasonable price, work was done on the day it was promised, and the repair was as good as new. I'd go back next time I need a shoe repair. read more

He ruined my $250+ Betsey Johnson pumps. My shoes were in perfect shape when I brought them in. They just needed new heel tips. When I pointed out the fact that there was a grove all round the base of both heels by the tool he had used to remove the tip, he told me that they were already like that when I dropped them off. He tried to fix them by spraying on silver paint but it did not removed the gouges. He did not take any responsibility for what he did. This is only my second negative I've ever written. Do not take your shoes here for repair unless you just don't care what results you get! read more

I was looking for black leather dye for a pair of woven sandals. The owner spent extra time with me telling me how to prep the leather so that the dye would take properly. For a sale that was less than $10, I appreciated the feedback in my DY I project. read more

I had an extremely unpleasant experience with Magic Shoe Repair. I was charged $65 to have my boots "cleaned up." For example, they repainted and did minor repairs to the heel and toe areas. I have to say I was pleased with the results. However, while wearing my boots for just the second time, one of my heels broke off. Upon returning to the store I was told I would have to pay $35 to have the boot heel repaired. I found this to be unacceptable. In my opinion, they should repair the heel that they had just recently repaired at no charge. Clearly there is a correlation between them just working on my heel and it falling off after only wearing the boot one time. The man in the store was adamant they were not responsible for my heel as well as the man I spoke to on the phone. I was told it was not worth them loosing $25 (they took off $10 as generous gesture) to repair the heel. I told them they would be loosing me as a customer if they wouldn't do the right thing. They were fine with that. So I'm asking that you take your shoes and money to any other repair store in Las Vegas. Magic Shoe Repair is unprofessional and their work is clearly questionable as the final product falls apart. read more

Over the past 10 years I have taken many high end Handbags & Shoes to be repaired. Most have been Hermes, Chanel & Manolo. When I took a Hermes Crocodile Kelly Bag in for repair it was in horrible condition and now it is Like New Fabulous Condition. All I can say is WOW!!!!!! The owner and staff are absolutely amazing to deal with. Always, professional, and their work is meticulous. I have referred them to many of my friends who are also, very happy with the quality of work they have received. read more

This is the one on Rancho. Very nice man at the counter. Hope my shoes look good. I will post again when I get them.

This is an absolute HORRIBLE repair place!!! Don't waste your time! I wish I could post pictures on this. These A-holes destroyed 2 pairs of expensive shoes and then have the audacity to get rude with me!!! I will NEVER use Magic Shoe Repair again and would recommend you not even waste your time either! It was the store on Rancho Dr. (which is where they send out all the jobs other than a simple shoe shine) that did the damage and where I received the rude response. Great Job on the customer retention D-bags! They must have money to burn and business coming out of their ears to treat a customer that way... twice! Magic... yeah right, more like Black Magic! I'll be driving past their store to be going to their competitor in Boca Park. read more