Beware, this shop does not stand behind the quality of their product. Bought Zyn here which was…read morevoid of any flavor, they were stale not even a hint of wintergreen upon returning to the shop and requesting a refund I was told I can only exchange for more of their stale product. Even had the employee give it the ole taste test and he agreed. This seems like a silly solution as I am offered more stale product in exchange for the previous batch. If $7 is enough to cause your business to ignore quality control concerns, I think there needs to be some serious evaluating in terms of your business model and the type of service you are committed to provide. Mind you this is the SECOND quality related issue with this place. Previously i bought a 510 vape battery, which faulted the next day, saw the same people working next day, refused refund, this time I didn't have the receipt but hey you literally sold it to me 24 hrs prior. To sum it up if you want bad product sold by people with zero accountability this is the place for you !

Workers get kind of bothered when you ask questions. Main issue was is they have things labeled…read moreincorrectly in store for sizing, went home compared to my other product didn't match up, so I had to drive all the way back to get the right product due to the workers error and it being labeled wrong. Extremely frustrating waste of gas and time, you would think a store would have it together.

This is my go to shop. The guys here are knowledgeable about the products and are very respectful…read moreas well as kind!! They also have competitive prices and because of this I don't go to any other shop!!! Oh and they also open earlier than all of the other local shops so I can stop in on my way to work when my vape decides to die in the morning! Lol

They have the best selection of vapes. They had all the best flavors and new ones I haven't heard…read moreof. The customer service is awesome and very helpful. I'll definitely come back here

My girlfriend drove to Story Dispensary this morning. Once we got to the parking lot she said,…read more"Wait, why are we here? Flower shop." We then backed out of the parking lot and drove to flower shop. New go-to shop. Flower sold deli style. Friendly, knowledgeable budtenders. Lots of options. Just wish y'all carried rolling papers. Edit: when we got to the store. We made our normal purchase and got a plant for free. This place is great.

Deli flower went away because of the Covid lie, and I am please to see that the flower shop has…read morefinally brought it back. It's so nice to be able to smell what you are getting before you buy it. I have changed my mind about selections a couple of times due to the smell. The specials here are frequently very good, so if you are on a budget watch for their deals. Keep up the good work guys.

Great selection of tobacco and also has great selection of drinks etc for a convenience store. Very…read moreclean and everyone is always very nice here.

Always great place to pick up the bad habit. Great pricing and stock and selection is always spot…read moreon. Will continue to go back.

Bought a vape here yesterday. Vape was defective. Called the store to replace since it still is…read morefull but the shop said that it can't be exchanged. The shop on Priest has much better customer service- go there!

Jacob was very helpful (very professional dealing with a disgruntled consumer). I came in with a…read moredefective product I just bought a week prior (vape) and assembled (new O-rings) it in and even paid out of his own pocket with a new coil. Thank you

My go-to store for sleeping gummies. I have started ordering on-line for pick-up and find this…read moresystem seamless and quick. I placed the order in the morning and by noon still hadn't gotten an email saying it was ready but headed down anyway. It was ready so it made the whole visit quick and efficient. I always find the staff here friendly, open, and helpful. They have a good selection of product and the store is always clean and nicely organized. You are greeted at the door, asked to share your ID or medical card for check in and then you can proceed to browse and get what you after.

I am beyond frustrated with this Zen Leaf location on Chandler Blvd. I've been a regular customer…read morehere for 4-5 years, consistently buying around 8 grams every 30-45 days, often in back‑to‑back transactions. I have receipts proving this has never been an issue--until now. This time, I ordered 10 grams of concentrate, split into two 5‑gram orders. Both orders were filled without any problem. Then I was suddenly told I could only buy 5 grams total. When a manager was brought over, he said I could complete two transactions as long as I walked outside and came back in. I said that was completely fine--it's manageable and has been done before. Then the cashier immediately contradicted him and said I could only be sold 5 grams for the entire day. When I pointed out that the manager had just said something different, he backed down and said, "If that's what she said, then that's what it is." So the rules changed again, on the spot, and they refused to complete an order they had already filled. That alone is ridiculous--but this follows a pattern. I had a similar issue 3-4 years ago, involving staff refusing to honor the veteran discount with sale items. That issue involved some of the same people, and one of them was later removed from the front of the store. Ever since then, whenever certain employees are involved, there are problems. This does not feel accidental. It feels targeted. I am a combat veteran, I use a wheelchair, and I was simply trying to make one trip so I wouldn't have to come back for over a month due to pain and mobility issues. None of that mattered. Instead of resolving the problem, they doubled down and even brought in another manager for no reason. This store does not apply rules consistently, does not respect long‑term customers, and clearly has no issue treating veterans poorly. I am done with this location and this company. I will never be back. To other veterans and medical patients in the Phoenix area: be aware of how this place operates and consider taking your business somewhere that actually values you. Thanks BRIE

Just found out about this place. Quick check in, friendly staff and most importantly quality…read moreproducts at really good prices. Definitely coming back here. For late shoppers like me they are open till 10pm!!

Wanted to update because it's been a while and we do frequent this dispensary for health and…read morewellness items. There was no waiting at our last visit and everyone from the security to the desk person to the actual budtenders are so friendly and helpful. I get our usual items but they are helpful and will talk through your needs and offer suggestions. Don't be afraid to ask questions! They know their products! Cash only so be prepared and they do have an ATM machine available as well, although your bank may charge a fee...the machine does as well.

Service selection and value are the main objectives at the store it's also clean and pleasantly…read moreattended so it should be a pleasure because you also save money too.

Excellent place with great prices on gas and cigarettes! I've never had a rude person wait on me,…read moreexperienced a late opening, or had an unpleasant experience of any kind. In fact, customers seem to be more pleasant here than at other convenience stores. Big props to the staff people who are ready to serve me with a smile at 5 AM!

Lusaine was the guy who helped me (sorry if i spelt ur name wrong lol) and he was very nice! he…read morehelped me find a good bong with the sale that was happening at the time. i definitely recommend coming to this place! :) p.s. there is a caucasian lady w/acne that is rude!! she doesn't even help. just stares at you while on her phone at the register. so avoid her lol if you want a good experience :)

Called this place for some personal questions. Customer service was great the dude over the phone…read morewas very helpful. Got my questions answered

First time trying this place and was highly impressed. There are tons of options. Definitely a…read moregreat option for a one stop nutritional and yummy snack. Going to try something different every time I come, but have a feeling that I found a few new tried and trues that will be in my pantry. So happy this place opened!

First time at this location. Usually go to the one downtown Phoenix . Near 7th ave…read more I got a drink today and I kept feeling like I was sipping small rocks .. it was hard pieces crunchy like and when it kept happening, I pulled two pieces out my mouth that appeared to be little tiny shards of glass and pain on the right side of my throat and tonsils.