Had some alterations done on pants and a suit pressed. Work was to my satisfaction. Convenient from…read morewhere I live. Good hours

The family who owns Poncey is friendly and welcoming. I've taken many garments for cleaning and the…read moreturnaround is surprisingly quick. I've never received a garment with disappointing results, at the time of typing. This is a solid dry cleaning shop.

We had an OK experience with Metro Cleaners. I'd return…read more Long version: After moving back to Atlanta, we looked for a new dry cleaner near our home. I searched Yelp and Metro Cleaners had the best average rating and most reviews. There are a couple other dry cleaning businesses closer to us, but I thought taking the extra time to get to and from Metro Cleaners would be worth it (just a few more minutes each way). Metro Cleaners is located inside the Metropolis high-rise condominium building in Midtown. Same building/complex as Sweet Hut, the UPS Store, Fado Irish Pub, Taco Mac, etc. Like those neighboring businesses, Metro Cleaners offers validated parking (one hour) inside Metropolis' garage. Go behind the building and enter the garage via Metropolis Alley. After parking, follow the signs to get to Metro Cleaners. Metro Cleaners is on the ground floor, but doesn't have a street-facing storefront. We brought in six pieces of clothing and were charged $99.60. Those pieces included my tux shirt (one piece) and my wife's Indian clothes, consisting of one lehenga (three pieces) and one sari (two pieces). I never saw nor received an itemized breakdown of the pricing nor did I ask. I don't know if the prices were reasonable. My wife had some pretty big pieces, so I didn't think the prices were unreasonable. Unfortunately, my wife's lehenga came back permanently damaged. Dozens of rhinestones, probably over 100, came off during the cleaning process. This was the first time we've experienced anything like this with a dry cleaner. I'm not sure if it's customary for the business to still charge a customer for the damaged pieces. At pickup, the staff acknowledged the damage up front. I was still charged and paid the full amount of $99.60. I feel like I shouldn't have been charged for the damaged piece(s). We ended up having to discard the lehenga. To Metro Cleaners' credit, the employee who handled our drop-off and pickup, Richard, was friendly and polite. I don't blame him for the mishap. From my perspective, he was more of the "messenger." He was careful with and considerate of our garments at drop-off. He did tell us that damage was a possibility, but I don't think we foresaw it being this bad. This was due to our inexperience with Indian clothes. At the same time, I don't think a really good dry cleaning business would have allowed this to happen. For example, my wife and I are confident that the place we previously took our dry cleaning to (in North Carolina) would not have allowed this to happen. Maybe the folks who do the actual dry cleaning for Metro Cleaners could have turned the problematic pieces away and not charge us for them, before taking on the risk to damage them. We trusted the experts' judgment here and lost some sentimental pieces as a result. The other pieces turned out fine, so that's why I'm willing to give these guys another shot. However, this experience left a bad taste in our mouths. Turnaround time was two to three days. We dropped off on a Saturday. Three pieces were available the following Monday after 4pm and the remaining three pieces were available the following Tuesday after 4pm.

Recently started using this service and first 3 visits have been great, timely, quick turnaround…read moreand reliable.

They do really good work with alterations. My clothes were ready on time and I could tell they took…read morespecial care of them. I will definitely recommend this place!

*review is based on reply to AI find-a-business conversation only*…read more TL;DR: weren't able to do a simple alteration (due to a quality that i noted in the AI chat message sent over to them) that another business had no problem with, BUT they were quick to reply and told me no without having me come in im not sure how simple of alterations they do, but it seems to be simpler than the surrounding businesses' usual. i was requesting a simple side take-in of a polyester dress with mesh overlay (notated in the AI message sent out), but they were unable to do it. for background, i am an intermediate-level DIY seamstress, with a grandmother who runs a sewing/alterations store (a state away which is why i reached out to businesses here). this is a pretty simple alteration, so i was surprised when they said they could not do it. i drove to the closest alterations place that was open, and they had no problem with the dress fabric regarding the take in (i showed the dress before i bothered trying it on to make sure) i am attaching the details yelp provided to the business as well as the conversation. the only additional thing i added to the AI was the part of the side seams with zipper in the back, maybe altering cups (after i responded to them saying that, for the other businesses to see that information) im not sure if this is a review more so on the business or AI feature. i will say- they were quick to reply and did tell me no, rather than having me come in and telling me no or potentially messing up the dress.

A staple in the community! Excellent service, quick turn around and great value…read more (Ask about their discount days) They also offer repairs on clothes and shoe shining. Parking can be tough on Cascade but you can park on the front pad.

The reviews for this business are several years old and reflect the business under the previous…read morelong term ownership. Since being sold last year the quality has plummeted and no cleaning is done on site now. Sadly the once friendly and caring service that created a deserved loyalty is gone, replaced by a surly and uninterested child. Worse yet, the smell of pot smoke frequently blows in from the back of the store, soiling the clothes customers are paying higher prices for. Very sad. I predict that they will eventually close their doors and rightly so.

I don't think I have ever been to a laundromat as nice as this one. I decided to go out of my…read moreneighborhood for a change to get a different experience and I'm glad I did. I got there at 8am. This place has automatic doors so that you don't struggle getting in the door with your laundry. I was greeted by a couple of employees working there. That's so unusual these days. Usually laundromats almost always run themselves with no one in them. Not here. There are huge rolling carts at the door and there is a ramp so that you don't have to walk down the steps. The washers take either coin or debit card/credit card. This is a win win win for me as I do not carry cash almost never. They have every size machine you can think of and at first it seems a little pricey but he dryers are free. So I guess that's how they offset it but its all good. I had a lot of clothes and only paid $14. I usually pay $20. There is a play area for children, computer, and they even rent UHauls in this location which is another plus. There were plenty of trucks in the lot. That is unusual as well because in Atlanta people move constantly. The place is super clean and even the bathroom is clean. Amazed!!!

Saturday August 22 2026.. around 8pm..as I was about to start folding my clothes to leave, i was…read morerudely asked to move ,because the obese short female black, laundry attendant , stated she was about to close down the area i was sitting ...no problem I immediately moved to another location as she started to mop the back area of the laundry mat.....2nd...after i finished folding and storing my laundry...i asked could I use 1, of the 2..restrooms they have...she stated no...the restroom is closed for the night .and the additional restroom doesn't work 3rd.. Last week I asked if I could use the restroom while doing laundry.. She asked are you doing laundry here. Meanwhile she has walked pass me at least 5 times during my laundry duties.. I've never had any issues with the other laundry attendants ever,after visiting this establishment for 6 times...Very rude customer service i definitely will not be returning.. However I must say the facility is very clean, with modern laundry machines and dryers...they have remodeled the entire laundry mat...installed 3 large screen tvs.....repainted the facility...always a security guard present...all machines are operated by u.s dollar coins only...no debit or credit cards accepted.. A coin change machine is present to exchange your paper money, for dollar coins... It's located in a small shopping plaza..with a churches chicken. Rent to own furniture store...ice cream polar..dollar tree store. Beauty supply store etc...they also have several vending machines to purchase soft drinks and snacks...along with a few arcade games to keep you entertained

Very poor service, this was a brand new shirt, taken to the dry cleaners and returned completely…read moreruined. The letters are missing and coming up, the embroidery is destroyed. The sweatpants were also returned with stains and lint balls on them. I am appalled by the service received. This was not the first time having a problem with the dry cleaning service, everytime is a new issue. This time they just went too far. There is no way that a brand new shirt could be completely destroyed in such a manner, care was clearly not given in any way whatsoever.

I brought a brand new shirt to this cleaners..never before worn.. they ruined my shirt...the design…read moreis peeling off ...they tried to hide the fact that they messed it up.... Also my pants were poorly dry cleaned ... stains not removed... lint balls not removed... I dropped them off to the 2 day cleaners that I normally go to and they were brought back to life..... This is not my first time using alpine cleaners... and EACH time there is an issue ... clothes are POORLY CLEANED AND FEELS VERY ROUGH!!!! WOULD NOT suggest this cleaners!!! Take your clothes elsewhere if you care about them

Closed 45 minutes prior to advertising business hour's yesterday and there was NO holiday time…read moresign. On my google review the business owner lied and said that there was. Also, the holiday is on Monday (Labor day), why would you lie and say that Friday had holiday hours? Business owner is rude and a liar. I will never bring my clothes here. I wouldn't be surprised if they purposely made a sign today and posted it. Sad.

My go to cleaners near Camp Creek Marketplace…read more Always professional.

Here's the deal -- they do a good job but they can be rude and they are also very expensive. It…read morepains me to say the negative because I've always brought my clothing there but sadly, with all the apartments going up in Buckhead, I think perhaps they've gotten overwhelmed and also just feel like they can hike up the prices (especially for women's items.) I would have tolerated all of it, but the rudeness to long time customer isn't excusable. When all goes well, all goes well. When things don't go well, be prepared for poor customer service.

I have used them for years no problem but in the past 6 months have has 2 items come back damaged -…read moreI pulled this out of the plastic saw this stain and brought it in immediately to be told it wasn't them and they don't know what happened. I will be closing my account with them after my next delivery