Jonathan and Kareena in the office are sweet and helpful. Very communicative and efficient as well!read more

Karena is amazing!!! Very professional, friendly and efficient! Her and the Lewis Mgmt team…read moreprocessed my paperwork expeditiously and got me in a newly renovated spacious unit quickly. I have lived in many apartments in my lifetime and their leasing process was definitely the smoothest, quickest and most time efficient. As a nice touch. they even provided a little goodie bag upon move-in that included basic essentials like toilet paper, paper towels, and cleaning products.... their customer service is unmatched in the area. As for the complex, I've lived here just a few weeks, but have had no issues at all.

We have been here since April 2024, and have had nothing but good experiences at The Venue. From…read moremanagement to maintenance, each interaction has been helpful and fast. Maintenance staff in particular have always been very responsive and helpful when we have asked for a repair. The staff were also kind when we needed an ADA accommodation for my daughter. All amenities (pool, club house and gym) are always well take care of and clean! Honestly, I hardly ever write reviews but we have had a 10/10 experience so far and will definitely be renewing our lease! Thank you staff and maintenance team!!!!!

I recently moved into here, and it has been nothing short of amazing. The staff has been helpful to…read moreany of my needs, the space has tons of amenities to offer, and my dog is incredibly happy here!

The Pines is a hidden gem! Great amenities, beautiful landscaping, and friendly staff. While you do…read moreshare walls with your neighbors, it definitely felt like our own little haven (bonus points for no upstairs neighbors). Unfortunately we did outgrow our unit so we recently had to move, but I'm lucky to have called this place home for 3.5 years. While most of what I have to say is positive, there are a couple of issues that I think are worth mentioning: -For a 1 br, there is little/limited in-unit storage space. The water heater and the washer/dryer (even though I loved having an in-unit washer/dryer) take up a lot of potential cabinet space. -Some neighbors are not very considerate when it comes to respecting reserved parking spaces, or picking up after their dogs. -We found a lot of spiders finding their way into our unit. At the end of the day, I'll definitely miss this place and will always consider The Pines as our first family home.

Poor communication after I sent in all my info and did not call me back when I tried to get hold of…read morethe leasing office. And led me on for a couple of weeks saying my application was great.

Professional and quick to address our concern- fixed within hours of request. Placing the request…read morethrough my resident portal was easy.

Resident since 2018 and Trust me you want to live here as well. Beautiful well kept resort styled…read moreproperty that makes you feel like everyday is a vacation. Management so caring they checked on me and fed my family after my surgery. Professional maintenance team, the Largest floor plans around 5 stars!!

Selina has always been helpful from day one! Any time I had a question or if there was an issue…read morewith something, she was very responsive and helpful. The complex as a whole was quick to address any issue that might come up. They are also clear in their communication with residents. The community facilities are nice and they would occasionally host get togethers with snacks or food around various holidays and themed events. The only downside of the complex is that guest parking is very limited, so you will need a bit of pre-planning if having guests over.

This place is an absolute JOKE! I wouldn't recommend anyone to live here. Living here has been an…read moreabsolute nightmare. There's a constant influx of kids entering the apartments who do not reside here. Management takes no action whatsoever! These kids frequently damage property. We even had a neighbor's car broken into, and management claimed the cameras aren't working, so they couldn't identify the culprit. A stray animal has been living on the property for at least two years, and it's not up to date on vaccinations. Nowhere in our lease did it say it included a community dog that isn't vaccinated. Management does nothing about this either! Bernie seems clueless and constantly lost. Whenever you bring up an issue to him, he appears distracted or spaced out. Honestly, you'd be better off living elsewhere.

Just signed my 3rd year and I couldn't be happier! The new management is amazing! They are super…read morefriendly and all very helpful They have made so many upgrades and I am more than happy! 10/10 out would recommend living here

I've been living here for about 6 years now and the manager and assistant Kaylee are always very…read morehelpful and are willing to work with you. They're hands down the best people to talk to. They offer security and always have maintenance on the property to keep it clean or help with anything that breaks down.

Maintenance is amazing. They're very attentive, detail oriented - very cordial and respectful. I…read morefeel very comfortable when maintenance comes around and assist me with my needs. Thank you for having a great team.

My husband and I lived at Aspire Rialto (formerly Rialto Breeze) for over seven years…read more Let me start with the good - the neighborhood is relatively calm and within walking distance of a few grocery stores. This was super convenient! Just a short drive away is the renaissance shopping area which is also really nice. I think most people keep to themselves but I would say everyone is generally pretty friendly. I liked the pet stations that were around the property. Unfortunately, we were forced to look for another place to live due to an unprovoked homophobic attack by our downstairs neighbor. Police were called and she was arrested, but what followed was almost worse than the incident itself. The property management refused to do anything! We sent over the arrest record, video of the arrest, photos where she egged our apartment and nothing was done. The conduct of the tenant in the apartment below us was clearly in violation of the lease (unless Aspire is okay with homophobia?) but nothing was done. They didn't even have the decency to clean the egg off the side of our building as requested. I sent several emails and phone calls asking to escalate the situation to someone higher than the property manager as it seemed she was unwilling to do anything but after that, it was just silence. I realize the above scenario is incredibly specific, but if something like that went unaddressed, I wonder how many other complaints are falling on deaf ears. If not for the above, I think we might have stayed longer despite the high cost of living there. Not just in rent, but the absurd cost to do laundry and hope the dryer you put money into decides to work that day. The cost of utilities exploded in recent years without any explanation. The grounds used to be clean and well maintained, but in recent months was looking pretty bad with kids' toys and bikes strewn across the property. Hopefully they have gotten that under control but it seems unlikely. The worst part in our last months of living there was the lack of communication. Years ago if any major work or inspection was happening, we would get notified way in advance. Before we moved, we were getting notifications on our door less than 24 hours before the noted time. Good luck trying to talk to anyone! The office has posted hours but more likely than not, you'll see a closed sign. I think the neighborhood is great, but there are a lot of other options in the area and I recommend looking around before settling on Aspire. I really loved living here before the property management switch. I'm not sure I would recommend it now.

I feel like the apartment homes could be a bit more organized I just moved and they only care…read moreabout the front apartments : the apartments starting from the middle and the back have trash all over and tenents who leave the trash on their patios which makes the building smell; I wish I would have saw the back before signing my lease because I can't even take my son to their little park without covering my nose or kicking trash out of the way.

I have been a resident of sixteen 60 apartments for 3 months now, and I have never felt so much at…read morehome and so safe. Anytime I have had any small issues it was resolved immediately. The manager Lauren from the first call I made to her inquiring about an apartment made me feel so comfortable and I had such a wonderful vibe from her, she was so informative and helpful in so many ways. The process was so easy and quick. Mrs Lauren made it possible for my children and I to call Sixteen 60 apartments home. I love my new apartment and it's so spacious, the complex is so quiet, clean and very safe, pet friendly and I can sleep so good knowing I'm secured and safe. Thank you Lauren for this wonderful opportunity to call sixteen 60 my home.

I would like to recognize the outstanding work of Felix, the groundskeeper at our apartment…read morecommunity. The property is consistently clean, well-maintained, and inviting thanks to their hard work and attention to detail. The landscaping is always neat, common areas are kept tidy, and maintenance concerns related to the grounds are addressed promptly. What stands out most is their dedication and pride in their work. They are friendly, professional, and always willing to help when needed. Their efforts contribute greatly to making the community a pleasant and welcoming place to live. Thank you for your commitment to keeping the property looking its best. Your hard work does not go unnoticed and is truly appreciated by the residents.

After living here for roughly almost 2 years now I'm starting to feel that this apartment complex…read moreis turning into a section 8 facility area.. when i initially moved in back in 2024 it was amazing but once they changed who is running the office or management, it has went downhill. Residents are filthy when throwing away their trash with no consideration if the bag opens with trash all over the floor. Also this is the 3rd night of not getting sleep due to people in their car smoking bumping their bass music from 11:30-1 at night. When some of us have to wake up early for work. It's getting exhausting.

I wouldn't recommend renting here. The landlord and manager both could care less for their tenants…read more Countless times has the parking gate been open for weeks. Homeless people have been seen in our trash cans multiple times. Including one naked right outside the office. My car was broken into while our gate was open, the landlord/manager showed no care or concern on our matter. Safety is an issue here but also the lack of concern they display is enough to drive anyone out. We've had crickets in our light fixtures and they didn't come get the crickets out til there was one carcass left. Same with the other reviews this place also has a big roach problem. We're on the third floor and we still see the occasional roach and we're clean tenants.

Amazing complex, very clean. Very professional and well organized…read more If you're looking for a property that maintains the property and does inspections to make sure all the appliances and types of today I highly suggest giving this property a chance to serve the needs of a welcoming home.II dealt with two amazing agents.. Irma and hannah please request for their help.