Jonathan and Kareena in the office are sweet and helpful. Very communicative and efficient as well!read more

Karena is amazing!!! Very professional, friendly and efficient! Her and the Lewis Mgmt team…read moreprocessed my paperwork expeditiously and got me in a newly renovated spacious unit quickly. I have lived in many apartments in my lifetime and their leasing process was definitely the smoothest, quickest and most time efficient. As a nice touch. they even provided a little goodie bag upon move-in that included basic essentials like toilet paper, paper towels, and cleaning products.... their customer service is unmatched in the area. As for the complex, I've lived here just a few weeks, but have had no issues at all.

The venues has a great leasing and management team. Cecilia is wonderful. She provided the best…read moreadvice possible for my moving out. Taylor paid attention to all the details to get me move in seamlessly. The property has been maintained well. I only have had two work orders reported, both of which got taken care of promptly. The venue At orange is the best choice for those looking for an apartment in Redlands and areas nearby.

I have lived at The Venue at Orange for 2 years and over that time, particularly since the change…read morein on-site management to sentinel after my first year, the quality of the community and the responsiveness of the staff have declined noticeably. The most significant issue was my lease renewal. My offer to renew was approximately $2,900/month. At the same time, the identical floor plan on the same floor was listed on the property's own application site for new applicants at $2,459/month for the same term -- a difference of over $400/month for the exact same unit. When I asked whether my rate could be matched given my tenure and standing as a resident, it took a week to receive a response, and I was ultimately told the pricing was fixed and could not be adjusted. I then asked whether I could end my lease and sign a new lease for the same unit starting November 1 to receive the market rate. I was told this was not permitted unless I move into a different unit (same floor and everything, just move to inconvenience you!). In practice, this policy means a resident cannot access the current market rate for the apartment they already occupy, but can access it by moving to another one -- which functions to keep existing tenants paying above-market rent on their current unit rather than reflecting any genuine operational constraint. This becomes even harder to justify when compared to nearby alternatives. The Standard at Redlands, a short distance away, was built in 2025 and apts starting around $2,150-$2,200/month (much cheaper than Venue and bigger apartments in sq ft). Amenities there are comparable (or even better since they have elevators, responsive front desk, and no carpet in bedroom). By comparison, I was being asked to pay $2,900/month at The Venue at Orange for an older unit, in a complex where the dog park is poorly maintained and frequently left uncleaned, and where hallway carpeting has not been properly cleaned and retains a persistent odor from dog pee. Given the price difference and the condition of the property, there is little reason for a prospective or current resident to choose The Venue at Orange over a newer, better-maintained, similarly or more affordably priced alternative. Package handling has also been a recurring problem. I never enrolled in the parcel pending program, yet my deliveries are routed there regardless. I have had 2 packages go missing despite having photo confirmation of delivery. When I contacted the office -- on 5 separate occasions, each time providing the specific date and time of delivery -- I received significant difficulties to having the matter investigated or having security footage reviewed. More broadly, communication from the leasing office has been consistently unreliable. Phone calls frequently go unanswered, and requests are often not followed up on. I have repeatedly been told that someone would call me back, and in no instance did that call back occur. In fact I have called about issues and been told to call back the next day to "remind them". If management genuinely wanted to retain residents, treating long-term tenants fairly rather than pricing them above market and ignoring their concerns would be a reasonable place to start. Instead, this property appears to be experiencing high turnover, and the dissatisfaction isn't isolated to my own experience -- speaking with neighbors, it's clear that many current residents are unhappy and in the process of moving out as well or plan to as soon as their lease ends.

A place of home peace and protection, wonderful , good service, Thank you! To the staff especially,…read moreArnulfo Adam's service very really appreciated. With a lots of responsibility.thank you!

The Pines is a hidden gem! Great amenities, beautiful landscaping, and friendly staff. While you do…read moreshare walls with your neighbors, it definitely felt like our own little haven (bonus points for no upstairs neighbors). Unfortunately we did outgrow our unit so we recently had to move, but I'm lucky to have called this place home for 3.5 years. While most of what I have to say is positive, there are a couple of issues that I think are worth mentioning: -For a 1 br, there is little/limited in-unit storage space. The water heater and the washer/dryer (even though I loved having an in-unit washer/dryer) take up a lot of potential cabinet space. -Some neighbors are not very considerate when it comes to respecting reserved parking spaces, or picking up after their dogs. -We found a lot of spiders finding their way into our unit. At the end of the day, I'll definitely miss this place and will always consider The Pines as our first family home.

Best apartment community in Redlands. Units are LARGE, grounds are well kept, large resort style…read morepool area, we even have a vending machine with beverages. Dog park, corn hole gazebos with BBQ grills picnic tables, fire pit and a spacious playground. Garages make you feel like you have a HOME. I can't say enough about our community staff management and maintenance they are all kind, caring, fun and genuine! Neighbors actually meet up and chat with their dogs in the quad which looks like a park kids layout and play it's just amazing to live here. I am an 8 year resident I have had almost every type of unit and I can say it's GRAND over here!

Professional and quick to address our concern- fixed within hours of request. Placing the request…read morethrough my resident portal was easy.

Patrick was absolutely amazing in helping us find and get into our first home at Summit Apartments!…read moreHe was so welcoming, accommodating, and patient throughout the entire process. He made what could have been a stressful experience feel easy and exciting. We truly appreciate all of his help and kindness and couldn't have asked for a better person to help us get started in our first home! Highly recommend Patrick!

Selina has always been helpful from day one! Any time I had a question or if there was an issue…read morewith something, she was very responsive and helpful. The complex as a whole was quick to address any issue that might come up. They are also clear in their communication with residents. The community facilities are nice and they would occasionally host get togethers with snacks or food around various holidays and themed events. The only downside of the complex is that guest parking is very limited, so you will need a bit of pre-planning if having guests over.

Just signed my 3rd year and I couldn't be happier! The new management is amazing! They are super…read morefriendly and all very helpful They have made so many upgrades and I am more than happy! 10/10 out would recommend living here

I've been living here for about 6 years now and the manager and assistant Kaylee are always very…read morehelpful and are willing to work with you. They're hands down the best people to talk to. They offer security and always have maintenance on the property to keep it clean or help with anything that breaks down.

Maintenance is amazing. They're very attentive, detail oriented - very cordial and respectful. I…read morefeel very comfortable when maintenance comes around and assist me with my needs. Thank you for having a great team.

My husband and I lived at Aspire Rialto (formerly Rialto Breeze) for over seven years…read more Let me start with the good - the neighborhood is relatively calm and within walking distance of a few grocery stores. This was super convenient! Just a short drive away is the renaissance shopping area which is also really nice. I think most people keep to themselves but I would say everyone is generally pretty friendly. I liked the pet stations that were around the property. Unfortunately, we were forced to look for another place to live due to an unprovoked homophobic attack by our downstairs neighbor. Police were called and she was arrested, but what followed was almost worse than the incident itself. The property management refused to do anything! We sent over the arrest record, video of the arrest, photos where she egged our apartment and nothing was done. The conduct of the tenant in the apartment below us was clearly in violation of the lease (unless Aspire is okay with homophobia?) but nothing was done. They didn't even have the decency to clean the egg off the side of our building as requested. I sent several emails and phone calls asking to escalate the situation to someone higher than the property manager as it seemed she was unwilling to do anything but after that, it was just silence. I realize the above scenario is incredibly specific, but if something like that went unaddressed, I wonder how many other complaints are falling on deaf ears. If not for the above, I think we might have stayed longer despite the high cost of living there. Not just in rent, but the absurd cost to do laundry and hope the dryer you put money into decides to work that day. The cost of utilities exploded in recent years without any explanation. The grounds used to be clean and well maintained, but in recent months was looking pretty bad with kids' toys and bikes strewn across the property. Hopefully they have gotten that under control but it seems unlikely. The worst part in our last months of living there was the lack of communication. Years ago if any major work or inspection was happening, we would get notified way in advance. Before we moved, we were getting notifications on our door less than 24 hours before the noted time. Good luck trying to talk to anyone! The office has posted hours but more likely than not, you'll see a closed sign. I think the neighborhood is great, but there are a lot of other options in the area and I recommend looking around before settling on Aspire. I really loved living here before the property management switch. I'm not sure I would recommend it now.

I feel like the apartment homes could be a bit more organized I just moved and they only care…read moreabout the front apartments : the apartments starting from the middle and the back have trash all over and tenents who leave the trash on their patios which makes the building smell; I wish I would have saw the back before signing my lease because I can't even take my son to their little park without covering my nose or kicking trash out of the way.

I have been a resident of sixteen 60 apartments for 3 months now, and I have never felt so much at…read morehome and so safe. Anytime I have had any small issues it was resolved immediately. The manager Lauren from the first call I made to her inquiring about an apartment made me feel so comfortable and I had such a wonderful vibe from her, she was so informative and helpful in so many ways. The process was so easy and quick. Mrs Lauren made it possible for my children and I to call Sixteen 60 apartments home. I love my new apartment and it's so spacious, the complex is so quiet, clean and very safe, pet friendly and I can sleep so good knowing I'm secured and safe. Thank you Lauren for this wonderful opportunity to call sixteen 60 my home.

I would like to recognize the outstanding work of Felix, the groundskeeper at our apartment…read morecommunity. The property is consistently clean, well-maintained, and inviting thanks to their hard work and attention to detail. The landscaping is always neat, common areas are kept tidy, and maintenance concerns related to the grounds are addressed promptly. What stands out most is their dedication and pride in their work. They are friendly, professional, and always willing to help when needed. Their efforts contribute greatly to making the community a pleasant and welcoming place to live. Thank you for your commitment to keeping the property looking its best. Your hard work does not go unnoticed and is truly appreciated by the residents.

Maintenance is amazing! Always fixing things in a timely manner keeps up with maintenance around…read morethe community

I give these guys 5 stars, 100 percent, 10 circles or whatever!!! Im a current resident for almost…read more3 years now, and very happy with The Landing Management. They take care of every problem promptly even if it takes them to replace my entire A/C unit. Which they did. Candy and Irma are amazing and wonderful! Dont move them, keep them at this location!! They make u feel welcome, important, and safe. If your looking at reviews, right now, amd on the fence bout this property because its San Bernardino. Dont, the area is nice and suprisingly quiet. But above all Candy and Irma will make it worth while. You wont regret it!!! Thank you Candy and Irma!!! P.s.- i did copy and paste my review from Google. Im this happy with these apartment complex and especially with their management. Thanks Candy and Irma!!!!!

I wouldn't recommend renting here. The landlord and manager both could care less for their tenants…read more Countless times has the parking gate been open for weeks. Homeless people have been seen in our trash cans multiple times. Including one naked right outside the office. My car was broken into while our gate was open, the landlord/manager showed no care or concern on our matter. Safety is an issue here but also the lack of concern they display is enough to drive anyone out. We've had crickets in our light fixtures and they didn't come get the crickets out til there was one carcass left. Same with the other reviews this place also has a big roach problem. We're on the third floor and we still see the occasional roach and we're clean tenants.