First bad review I ever left. Omitting Staff names still even after all of this…read more From the vehicle break ins, the visitors who even after being recorded still hit the panic button through the night while partying, being locked out of other amenity buildings, and more salt in the wound having the "doors" fried and unlocked so strangers come into your "safe and luxurious" apartments. I'm disgusted with the lying From the general manager, who helped me initially with some problems, but then in my last conversation when talking about rent that was promised to not go up more than just a couple bucks to several hundreds Of dollars. And I noticed the eye roll. He gave his sales manager when wondering if I was still waiting after 5 o'clock for an appointment we had made, and I was still cordial and nice with him and pretended I didn't see that. The best part? When they canceled at the last minute, a walk-through to verify that the apartment has been clean, so there is no charge which has been confirmed with three different staff members, but don't worry it's a revolving door of employment at this, And getting a cleaning charge. Sure the building is nice and inside and it's not a standard boring modern white interior like every other apartment available, There are quite a couple of staff members who are very nice. I was glad to work with. But the final little slap in the face with a cleaning charge after all others and myself have clearly went through and documented, it's disgusting. In case you're wondering why there are so many five star reviews, As soon as you walk into the building, there is a massive Sign that insists you leave a review right next to the barista machine and desserts. It's a nice sales tactic. I'll give them that.

I usually never write reviews, but I would love to have someone to prevent me from rent in this…read moreplace. The wilds at Trailwinds is a façade, fake advertisement! They sell you the idea of resort living when in reality is more like hell living. When we first moved here the leasing company gave us the wrong apartment, so we have to pay extra days in our old place to hold our belongings (that should be a red flag right there) but because I got a better job I need to move quick and the apartment we received was clearly done last minute. Paint that didn't match in bathroom walls (similar colors but different) A/C has never work, we called the leasing office to inform about that since day one and they keep sending maintainance guy that have no clue or training in A/C equipment (so far 6 nightmarish month here ) A/C or heater does not work but leasing company (front desk) refused to send us a real A/C technician. The fans and lights are interconnected to other apartments, so if someone in other apartment turn lights on at 3 am our light in the master bedroom and living room turn on too. We informed leasing -front desk and guess who was sent? The Maintenance guy who knows nothing about fans and lights. During Hurricane time, the roof has a leak an all living room furniture and carpet in the living room got damp and again we contacted the leading-front office, for them to sent the same maintenance guy that is clueless about everything to check the roof and his answer "oh looks like a tile move, but nothing is bad. Let's wait for the next storm to see what happens.., really? Just really! The pressure water in this apartment ment is the worse I have ever seen in my life, we reported too... the answer- oh because it is the last floor that's way!- just unacceptable! Now last Wednesday (January 8th) it was and electrical short in this area and damage the modem of the spectrum (internet service provider of this place) today is January 14,2025 and we still without internet. We have contact spectrum since January 9th to request service, but not way we get a technician here. So we contact the leasing -front desk office to ask for help with this issue since that's the exclusive provider they pick for this building and we explained what's going on. Their answer- oh we can't help , you have to continue trying! The mailboxes that no work so all packages were stock in an apartment 1st floor main building where packages and letters go misplaced. Cannabis smell all over and let's not talk about the noise that no one control here. the leasing office people here is the most inefficient and lest helpful I ever seen in my life. This leasing company and their people are not prepare to manage buildings this big. Everything here is an absolute chaos, but they expect their rent on time. Definitely and without a doubt this is the worse place I have ever rent ! So if you are considering to move here think twice . If you need I will provide pics, emails, videos and audio

Update of Review. RUN! The facility looks Great. Sherica was…read moreawesome. Management and all business practices appear to be that of "shady practices". I paid every month on time, never late, left apartment spotless- Clean does not do it justice. I received charges for Thousands of dollars for repairs that were construction related before I moved in (new apartment with sub par construction). 3 management changes in the 2 years, poor records, lease renewal not processed, had to pay inflated charges due to leases stacked in corner not scanned and entered, getting through to anyone is difficult if you have any maintenance issues, constant electrical, HVAC, and water issues. Literally mud on faucet tap from drinking water, much more. After being treated with total disrespect as a tenant the company keeps the large deposit and bills thousands for repairs of items that were their original construction repairs. I've paid enough to have purchased a home! Going into such great detail because now I must pay to keep from credit damage. RUN!!!!!!!!!!!!!!!!!!!!!!!!!!!

Office staff are nice. But the kids break the girls tub and run wild in tbe pool. I saw a 2 year…read moreold in hot tub. The spiders need to be cleared out of hallways and stairwell. I do like the apartment although my patio is full of mosquitoes. Being it is on the pond they should have screened in balconies. You can't use your balcony. I moved here June 2025. I do like thw gym and food trucks and coffee station in clubhouse. But overall little unhappy ..

I sent them an email and they responded immediately. They made an appointment for that afternoon…read more They called me to say they were on the way and were here in about a 1.2 an hour They were very prompt and courteous. The repair men was polite and knowledgeable He explained the job and gave me some options. He went right to work and finished the job in a timely manner. He explained the cost and said he would email me the receipts, which he did. I would highly recommend him to my neighbors. I wish more repairman were as good and reliable as he was Thank you Bob D.

Robert from Smart Moove Garage Doors serviced our garage door this afternoon. We had the garage…read moredoor hitting a little hard. He adjusted the tension of the springs, this took care of our problem. Explained everything he was gonna do before he did it. I asked about a rubber padding at the bottom of the Garage Door he told me what it would cost to install it. I told him to go forward with that he did quickly and everything is so much quieter with our garage door.

First off, I want to say that I truly believe the pool cleaners or at least the one we had try to…read moredo the best they can, but they are overwhelmed with too many accounts to take care of in one day. I think it's a management issue... You can't expect someone to clean 30+ pools per day thoroughly and take care of all the equipment/chemicals, etc. it's just not gonna happen. NOTE: all except one of the photos posted here was uploaded by the business owner. I'm not sure what they're trying to convey with pictures of vehicles, baseball team, and pools. I highly recommend to any pool owner installing cameras so you really know what's going on with your pool cleaning.

After thee death of a homeowne Natalia Banks of Puddle Pools New Orleans has done a great job…read morelearning a nonchemical system and taking care of the pool attn to detail and good mechanical knowledge

Very reliable and a good price and very satisfied with there work.they returned my phone call the…read moresame day we made a appointment they showed up on time.then proceeded to work and finished faster than I thought and was just the way that I wanted it to be.thought it was going to cost more because of all this but turned out to be surprisingly reasonable.

From the owner: I specialize in any job I take on if I can't specialize in it I won't do it.And making my customers…read morehappy.