I wish I could give zero stars. I called and schedule an estimate for spring cleaning of our yard (weeding and re-mulch flowerbeds, trimming bushes and trees, removal of dead palms, weed removal in lawn, and fertilizer. Mark came out we reviewed everything and he emailed a quote. I asked if this price included all mulch and removal of palms. He assured me the price was all inclusive and we schedule a day of service. That day came and they cancelled due to rain the day before and said they would be there the next day. No one had arrived by 9 am that day, so I followed up. Mark assured me his crew was head our way. Finally, a crew of 2 showed up at 12 pm. Then I received a call from the office lady (very rude at first) stating the quote was wrong and didn't include the removal of palms that it was going to be an additional change. I instructed her, I have in writing that it does and it is not my fault your quote was wrong. She said they will honor the price but a different crew would have to come out. At this point, the crew only half a**ed mowed, trimmed the lawn, and left. I let her know we had to have it finished that day as we had a house showing set up based on this being finished. She assured me the second crew would be there and finish that day. That is the last I heard from anyone. I left several messages (calls and texts) when the 2nd crew did not show up that day all went unanswered. Very disappointed that a business can treat people this way. DO NOT USE Magnolia Lawn! read more