Teachers in the infant room some of them have long nails and one of them is often coughing and…read moreothers actually said out loud that they are tried when I drop my kid in the morning (makes worry that how they can take care of babies though out the day). The final straw for me is that I know for a fact my baby was miserable during the time she was there. She was 4mo so very often being strapped into a chair and she will get anxious and cry and because nobody will pick her up therefore she will start scratch her face or legs until see blood. I am very anger and sad to see all new marks on her on a daily basis that I transferred her to other daycare in a very short amount of time.

My daughter has been going to Skipwith for 2.5 years. She loves it there. She loves the directors…read moreand the teachers. They treat her so well. The school is historic and beautiful. The rates are about the same all the other centers in the area and they provide breakfast, lunch, and afternoon snack. In the summer they have educational fun field trips and a private pool, as well as in house events! We love Skipwith!

I feel incredibly lucky to have Mrs. Brenda and Mrs. Teresa as my daughter's teachers this year…read more Mrs. Teresa and Mrs. Brenda are always approachable, keeps us well-informed, and makes time for each babies. I love them so much they really take good care of my daughter. I highly recommend Mrs. Teresa and Mrs. Brenda

When I picked up My son his teacher Gabby was in the bathroom and the other teacher said she'd be…read moreback shortly. My son was laying in the floor in the corner and looked I'll. Gabby returned and said he hadn't eaten much today and wasn't feeling good. She seemed clueless as to what to do about my child not feeling good. She said he was laying on the table so she moved him to the floor where it was more comfortable. No one contacted me. The other teacher took his temperature as I was holding him and it was 102.4. After I asked Gabby why no one contacted me she said she had told the director earlier that my son wasn't feeling good. The other teacher said he was busy and forgot. It is not a good facility. Don't send your child here if you want good care. They probably don't get paid much and don't care about the children. I had read one bad review but there were so many good ones. I just read the bad review again and it is more accurate than I thought. They do cover up things. The director tried to call me today and left a voice mail and denied anything that happened and tried to cover it up. This place is unsafe and weird things are happening to these poor children.

Parents beware: if you have joint legal custody with another parent and a court custody order in…read morewriting, this facility will not take that into consideration. Not only will they enroll your child with only one parent's consent and refuse to un-enroll upon receiving information that the other parent requests to not have their child attend, they will not reply to ANY emails senr to the director or corporate office for copies of any paperwork regarding your child. They also have no regard for CDC Covid-19 recommendations- there is only ONE member of a staff ever seen with a mask, and it is normally around her neck. In the morning, all children besides infants/toddlers are in ONE classroom with an incredible disregard for student:teacher ratio based on the age of the yongest child.

Both of our boys go here and have been going for years. The staff treats them like family and my…read moreboys love going to Skipwith. Very clean and they do follow all Covid guidelines.

My oldest son went here and was taught to read. He is currently in gifted classs and thriving. My…read moredaughter currently attends their program and it has also been a pleasant experience. They are very affordable and are providing quality early childhood education.

My nephew attended this program for a couple of weeks, and the director was rude when I picked him…read moreup one day. She stated she asked him to do something, and he asked why, and she stated they are not allowed to ask why. Why is a question word and not sure how that is rude or disrespectful. My nephew is very outgoing and one day he was to be dropped off and refused to get out the car. At that point, I knew something was not right. The following week he pooped on his self, and they refused to clean him up and sent him home covered in crap. Talk about wrong and disrespectful, you can do this, but he can't ask you why which is a question word. He will not be coming back, and I would not advise anyone to leave their child there. This program is supposed to be Christian based yet are we acting like Christians. Jesus said suffer the little children. Where is the compassion?

If you don't have an extra $400 sitting around, and you don't want your children watching 1-2 hours…read moreof extra TV every day, avoid this place. My two elementary age children went to Tuckaway Ellwood House for 3 weeks this past summer. The teacher was friendly but the front desk is horrendous. I gave them my credit card number to charge for payment. Apparently the either lost it or failed to charge it, but they never sent me an invoice or communicated that they needed payment (not by phone, email, or mail). Then, less than 4 weeks after my daughters left, instead of sending us an invoice, they sent our bill to a debt collector and tacked on a $400 "legal fee"! Yes, I received a debt collection notice in the mail (again, having never received even ONE bill or invoice) with an additional $400 added on! Unprofessional and disgusting. Adding to this, the weeks leading up to and during our time at Ellwood, communication was terrible. Emails inquiring about forms, dates, etc. went unanswered 3/4 times.

We looked at a few day cares in Fall 2017. Almost in all higher quality centers were wait lists. We…read morechose Tuckaway on Ellwood because a few people suggested it to us, and they had a plenty of positive reviews at that point. We waited patiently until October 2018, but there were no notices about our enrollment though they said the wait list is about a year. I called them up, and they said that we can start in 2-3 weeks. The girl who runs the enrollment process, Mary, wasn't friendly at all. She didn't reply on my emails on time, and she gave me dirty looks when I asked too many questions in person. Really?‍ I was already disappointed, but I decided to give it a try. Sofia was 2 years and 6 months when we started day care. First, she liked it a lot, but in a couple of weeks her teacher left, and they were struggling to find someone new. Instead, they were changing care givers every day because they were just sending people from other groups to help. At this point, Sofia didn't want to go there anymore. She cried at home at night and in the morning because she didn't want to come back to her day care. She cried hysterically at the moment when we were saying goodbye there. What can I say? It was very hard for all of us, but their care givers didn't care much. They didn't try to calm her down or distract her attention. They just kept playing with other kids. Once, my husband went to drop her off, and Sofia cried so hard that she threw up there. Can you imagine that no one even came to him to help to clean up and calm her down until he asked for help ‍. We tried for a week with all this crying, and we stopped. I took her out of there. This was the worst experience ever. After this child care, she even stopped trusting her babysitter for a few weeks. Then, Sofia calmed down, and she happily stayed with babysitter like she did it before. Moreover, we looked into reviews for this Tuckaway child care, and we realized that all the recent positive reviews were left by the people who work there‼This is crazy . For now, since December, Sofia stays at home with me, and I can see the difference in her behavior. She is a happy little girl again. Isn't that the most important for every parent? We will try to put her in another day care in Fall 2019 when she will be 3.5, and I hope she will enjoy it.

Moving my son to Kindercare-Bon Air was the best decision I have made for him! He's thriving and…read morelearning so much! He's made so many friends and his language skills have just exploded. The center director Ms. Monica very clearly loves her job and my son just loves her. His teachers Ms. Brook and Ms. Beth are also amazing with him, and the other teachers know his name and are lovely. This kindercare is a fantastic location and your kiddos will be in the best hands.

Terrible experience. I wish I never subjected my child to this place. I was fully transparent about…read moremy child and his recent behaviors going into the center and I was assured that Kindercare works with the family and goes through a process with steps before asking a child to leave. I was handed paperwork for behavioral strategies that they do not use. My child was sent home after hitting a teacher on the hand one day. The next day he pulled out all the stops to go home within a few hours of arriving. He was told not to come back. We tried another center with teachers with more experience and he's a different child. Really disappointing.

Unfortunately, during these COVID-19 times, I couldn't work from home and needed childcare for my…read morenewborn. Kindercare-Pocoshock has been a Godsend! The staff is friendly, they respond promptly, and the center takes pride in making sure everyone stays safe. I'd love to see more pictures through the app, but I know he's in good hands. Thanks Kindercare staff for easing this new mom's mind!

This center was my first choice when i was ready to go back to work. My child has been with them…read moresince he was 12weeks && he is 1 now. He & I both love everything about this center from the friendly staff, to his wonderful teacher & the amazing directors. The way they interact with your child like as if they are the only ones they take care of. I couldn't imagine trusting anywhere else for my son to attend. We Love our Pocoshock Family

Our son has grown so much socially and academically during his time at Bright Horizons Henrico! His…read moreteachers are wonderful and compassionate and the leadership at the school is incredibly strong. We have always felt safe with him there, which is saying a lot during the era of covid. Their flexible scheduling is incredibly convenient and I often marvel that everyone on staff is so knowledgeable and friendly. I really appreciate how conscientious everyone is about allergies and food sensitivities. Speaking of food... sometimes I look at the kids' menus for the week and wish that they could cater my meals, too! By comparison to other local saycares, the price to attend here is pretty steep, but you are getting a lot for your money. That includes peace of mind, which to me, is priceless.

All they care about is money. They were recently bought out by another company and ever since then…read morehave really gone down hill. Their rate has gone up. Each billing period has something wrong with it. We have been charged over $800 in bogus fees. We gave them proof and they say it's fixed. Yet the next bill shows no changes. The front desk people are horrible. They can't do their job. The manager is never their to answer questions. They have an after school program but no bus for the children. My daughter got excepted to public pre-school but the daycare won't accept her to the after school program because she is four. They want to charge her as a full-time student. They have eliminated many programs that we pay for event though they have raised the rates. She has suffered a broken leg and a concussion since attending. DSS investigated but found no neglected. I gave them two stars because the teacher that work with the children are actually very good and teach them a lot. She is learning to count, read and speak Spanish. However, I do not recommend this school. It is a corrupt business and they don't care about the children.