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    Magnus Anderson

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

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    13 years ago

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    Nicks Floor Covering - Stairway carpeting

    Nicks Floor Covering

    (3 reviews)

    I am a previous satisfied customer of Nicks Floor Covering aka Rose City Hardwood Floors. Years…read moreago, they did 2 excellent W2W carpet installations, and a whole house hardwood floor refinishing. Naturally, upon needing a hardwood floor refresh for a single room, we called Nicks. When we spoke to them, they said they currently had a minimum job of 400 sq ft/$1500. Realizing the one space was under 400 sq ft, I measured the space and the adjacent room. Happily, the total floor area was easily over 400 sq ft. We had them come out to measure for an estimate. When the estimate arrived, it reflected a sq ft number greater than my measurement for the entire space, and there are kitchen cabinets to be subtracted from the area to be refinished. The estimate was for the area "measured" by Nicks Flooring x $3.50/sq ft. The difference in the estimate based on his total area v. our measurements would have been about $200. We are not pleased with the apparent mismatch in the measurements, we called and asked about the discrepancy in the measurements. The person with whom we spoke, said she would find out what his measurements were are would share them with us and revise the estimate. When we finally received the revised estimate, it arrived with no measurements nor total square footage. The new "estimate" was simply for a minimum charge of $1,500. Why this encounter is resulting in a bad review: We are ok with the minimum charge, but there was an additional item we wanted that was added to the $1500 instead of being considered as a part of meeting the minimum. We are good with the minimum, but now feel like we're being taken advantage of. The results of the review of the actual measurements were not revealed. We can only assume that there was something to hide. If the minimum is being communicated as 400 sq ft or $1,500, someone needs to improve their math skills. The product of $3.50 x 400 is $1,400. This merchant just lost a piece of business and earned bad word of mouth. Simple honesty and transparency from the beginning could prevented this.

    Nick's flooring had been easy to work with and the installation of the carpet was perfect- quick,…read moreclean and polite crew. Price was exactly what I thought it would be and the carpet is gorgeous. Claire and Nick are friendly and knowledgeable and Amy is always quick to answer any questions. Would highly recommend to anyone who needs flooring!

    Monk's Home Improvements - Modern kitchen. Light wood kitchen cabinet. Slab cabinetry. Built-in coffee maker. Quartz slab backsplash.

    Monk's Home Improvements

    (204 reviews)

    Monks is very professional on time and does great work. They were always available when you needed…read morecontact with them.

    This was the second time I've used Monk's for painting projects at my home in Morris Plains, and…read moreonce again I was extremely happy with the results. The first project, several years ago, involved painting multiple interior rooms and crown molding. Most recently, I hired them to paint three new structural porch columns and my front door. While that may sound like a straightforward job, it really wasn't. Black structural columns are not something you see every day, so preparation, product selection, and attention to detail were critical to getting the look I wanted and ensuring the finish would hold up to the elements. Bob came out to provide the estimate. He was professional, easy to work with, and, most importantly, took the time to listen to what I was trying to achieve and the concerns I had about the project. He was also able to get the work scheduled within the same week. I worked closely with Ron, who I believe was the lead painter on the job. He was incredibly knowledgeable and detail-oriented. I supplied the INSL-X primer recommended for fiberglass columns and discussed paint options with him. He agreed with the approach and helped ensure the project was done the right way rather than just the fastest way. The work took two full days and exceeded my expectations. The crew took great care to protect my brand-new porch, covering the decking and railings thoroughly so there was no risk of paint getting where it didn't belong. What really stood out was the follow-up. Both Bob and Ron checked in independently after the work was completed to make sure I was satisfied. They also made it clear that if any issues came up, they would come back and make it right. The pricing was fair, the workmanship was excellent, and the customer service was outstanding from start to finish. It's refreshing to work with a company that still takes pride in doing quality work and standing behind it. I plan to use Monk's again next year for additional interior painting projects and would not hesitate to recommend them.

    Magnus Anderson - flooring - Updated September 2026

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