First time visit and it was good. I have had a lot of eye problems over the last couple of years so…read moreI have visited eye doctors to much. Just got back to Gainesville and called them because my brother and sister Inlaw use them. They had an opening the next day. I show up and the tech to me back and did all kind of testing. What was nice is that I didn't feel rushed. She was very patient and thorough. I felt well cared for instead of rushed like normal at other doctors. I've been to lately. after everything was done and the eye doctor came in and went over the results and has been going back to see another eye doctor because of some of the results three people I dealt with a front desk, the tech, and the eye doctor were all great people. It's nice to see your business running that well.

I have been under the care of Doctor Lauren McDonald for seven years. My experiences with her and…read morewith her office staff have been very good. So far, I have gone to her for all my annual eye exams, and then in December had some bumps removed from one of my eyelids. She does this kind of surgery after hours one or two days a week.

Fraudulently billed $5400 for laser cataract surgery falsely claiming service was out of pocket,…read moreMedicare did not cover laser surgery, laser surgery was not medically necessary, and my insurance would not be billed; yet my medicare account was billed almost $20,000. request for refund denied. Buyer beware

I would give lower stars if I could but unfortunately 1 star is all I can do. This was one of the…read moreworst doctor's offices I have ever been to. I showed up to my early morning appointment around 5 minutes early, it took me about 50 minutes to be taken to a room. The older nurse who got my initial information was INCREDIBLY rude, as if I was the one who was an hour late. She proceeded to be extremely rude to me (smirking and rolling her eyes?) and dismissive about my current glasses prescription, and acted like it was an inconvenience just to speak to me. She then dilated my eyes without any warning, and left me in an extremely bright hallway with no explanation or glasses to wear. I have never had an eye exam before, so this was pretty jarring and uncomfortable. I can't even imagine what it would've felt like if I hadn't had someone with me. We then waited ANOTHER hour to be taken to an exam room, then waited another 45 minutes for the doctor to come in. The doctor made no effort to understand why I was there in the first place, the vision symptoms I'd been experiencing, and he and all assisting staff acted as if I was a great inconvenience to them once again. Do NOT go to this place if you can help it. If you do, be prepared to meet the rudest staff members you'll find at a doctor's office. I can't imagine ever treating my clients like this. To top it all off, I received one of the largest bills for an exam I've ever had, all for the most useless appointment I've ever experienced. Seriously, save your time and money and go somewhere else.

Unprofessional, angry, and rude staff and physician. Came to him with a problem he became angry…read morewhen I mentioned having gotten other opinions for my eye problem. He then had a temper outburst in front of my daughter. He was more concerned with his ego than my eyes or what I've dealt with over the past four months. Maybe it was Friday afternoon and he was trying to leave the office and couldn't be bothered with any extra questions. What ever the case it was uncalled for and inexcusable. Terrible customer service truly have never seen anything like this any where let alone a professional office that is supposed to take care of patients.

I recently had Cataract surgery in both eyes by Dr Balch and had immediate confidence in him and…read morehis staff after visiting the office. The results bear my impressions out as both surgery's went without a hitch, I was comfortable throughout and as I said, the results using the traditional method (non laser) are amazing. I'd recommend him definitely!

Quality of care is excellent. Dr. Z. did my husband's cataract surgery with remarkable improvement…read morein his vision and his headaches!. One the downside, we often have to wait at least 30 minutes past the appointment time, and their billing dept sent me an invoice that I had already paid. They eventually corrected that, but they never sent a corrected statement showing that I owed a deductible. (Even though I asked for one). I would recommend this practice for the high quality of care, but I do think the office needs some improvement.

A superb cataract surgery experience. Dr. Z. took extra time to advise me on the right lens for…read moreeach eye - not necessarily the most expensive one. Techs like Gavin were friendly and reassuring. Surgery nurses like Karen were cheerful and nurturing. Danielle in billing told me about a medical credit card. This practice does everything right.

I haven't been to very many ophthalmologists in the area but I am pretty pleased with this office…read more The staff and doctor are very friendly and helpful. They answered all my questions and concerns and did a thorough eye exam. My only complaint is that I waited a little longer than expected for my appointment. It seems like a very busy office.

They have screwed up my billing more than once, required a re-test that they then charged me for,…read moreand Dr. Ramjattan didn't even speak to me about my test results. Her assistant could not answer my questions. I did not feel cared for medically or personally.

Dr Maher is a jerk. The office, bathroom and exam rooms are filthy. He overbooks. Today my wife was…read morein for a second exam. When they didn't do the exams they had my wife in for, he flipped out when she asked why. He started screaming get out of my office. He chased her to the reception area. When I asked what was going on. I was told it's his off and he runs it as he wishes. They then told me he wanted us removed and if we didn't leave he was calling the police, 911. I am also a patient and was told we weren't wanted in his office anymore.

Both of those reviews preceding mine are ridiculous and it's terrible that they're the only ones…read morereviewing this clinic. Dr Fanous is an outstanding glaucoma specialist. That is why I know of him. He took care of my parents and their cataracts and my mother's glaucoma and my OWN "suspected structure" for glaucoma. He is very careful and very precise. He doesn't skip anything. The staff haven't been any problem. Yes, he has assistance who will see you first before he does and it can take a while. You're seeing a surgeon specialist when you go to see him. He's got a lot of patients. I haven't seen anybody griping like these two jerks did in here who now make it look like this is a one star place when it's actually the premiere place for getting glaucoma checked for in this area. Dr Fanous remembers all his patients and he's a very nice man. He works his tail off from what I have seem. He doesn't do this for the money because he would've already retired by now. I am appalled that the only reviews here when I arrived were by two people that haven't even been to the office but once and didn't even see him and didn't get to know his work and don't know what they're talking about. I don't think that should be allowed. I think you should have to actually be seen by a doctor before you review him. He is such a highly skilled doctor that he is sought internationally and has even gone overseas to provide care pro bono at times. I haven't ever had any problem with Dr Fanous's work and I've been going to him since around 2009. The only thing I noticed recently that could be better is that he has switched recently to a web billing that is confusing but that just started recently. I kind of liked the regular billing people that he previously used but again this is something very recent and it isn't something that's a big deal and it's not something that the two hit pieces that I see on this page referenced. They were just out to slime him over having to wait or being scheduled for a first visit his normal way -- NEITHER SMEAR AUTHOR ACTUALLY WENT TO AN APPOINTMENT WITH HIM. He's not doing anything unusual in his office procedure. I'm giving him five stars because he's that good and he's done very good cataracts work as a surgeon too with my father. He absolutely deserves that and more for his long years of skillful service and attentive care.

Best functional medicine doctor in Gainesville, Fl. Very caring, knowledgeable and excellent…read morebedside manner! Wonderful human being! Her staff is excellent too and they are very prompt in responding to your calls!

Excellent out of the box thinking physicians group. They are very thorough in their approach.read more