For a long time my wife has been trying to get me to switch to Dr. Schecter (her doctor) at Total…read moreCare and dump the rip off medical clinic that I have been going to. Today I had my first appointment with Dr. Schecter. When, oh when, will I learn to listen to that beautiful woman of mine more promptly?!? Dr. Schecter is one of those rare gems in medicine that takes a genuine interest in the patient. He may be running a bit late for your appointment but that's only because he actually spends the time to have a conversation with his patients instead of "talking to them". He is, without a doubt, the most personable, professional, caring, and understanding physician that I have come across in many years. As far as I am concerned, I will not see another general doctor, for as long as Dr. Schecter is practicing.

Dr. Schecter is such a great doc. Very nice and knowledgeable. He has been treating me with…read moreacupuncture for lower back pain and I always feel so much better after. I have tried chiropractors in the past but this is so much more effective.

For a long time my wife has been trying to get me to switch to Dr. Schecter (her doctor) at Total…read moreCare and dump the rip off medical clinic that I have been going to. Today I had my first appointment with Dr. Schecter. When, oh when, will I learn to listen to that beautiful woman of mine more promptly?!? Dr. Schecter is one of those rare gems in medicine that takes a genuine interest in the patient. He may be running a bit late for your appointment but that's only because he actually spends the time to have a conversation with his patients instead of "talking to them". He is, without a doubt, the most personable, professional, caring, and understanding physician that I have come across in many years. As far as I am concerned, I will not see another general doctor, for as long as Dr. Schecter is practicing.

My family and I have counted on Dr. Schecter and the staff at Total Care of Georgia for all of our…read moregeneral medical needs for over fifteen years. We find the doctor / patient experience ideal. Total Cares doctors, nurses and staff working together, make your visit painless as possible

You would do better going to any ER. The lady at the front desk was way more interested in securing…read moreup-front money and in receiving flowers and hugs from her boyfriend than any medical care they allegedly provide. Excessively long wait despite having jumped through myriad hoops online to make an appointment. In the exam room they have a sign demanding that cell phones be turned off (why?) while at the same time also displaying a separate QR code sign welcoming feedback (???). I left not knowing any more about my condition that when I arrived. They encourage feedback, but ask that any NEGATIVE feedback be sent directly to them. So, any published feedback is at best biased in their favor.

My daughter and I went in for a visit, and she received an antibiotic and pain meds. The NP was…read moregood; he was very thorough and nice. The nurses were good. My appointment was $210 because we don't have insurance. My daughter finished her medication, and it didn't clear up the infection. I called back to let them know and asked for a different medication. They told me she would have to come in for a different appointment and be seen again for more tests. I understand that the visit may be needed later but not to change to a different antibiotic for one time. It's not like she tried several different ones and we were on our 3rd or 4th medicine. They wanted to charge me another $210. That would have never happened at a regular doctor's office. Doesn't seem like they care about the patient just the money. The lady at the front desk told me all of this before talking to the NP which made me even more upset because she didn't even want to ask the NP.

Awful awful awful. Highly recommend anywhere else but here. You will not get a return call for…read moreany reason. They barely want to schedule an appointment. If you want to feel like you are a POS, go here.

If I could give this place 0 stars I would. When I originally called into for an appt I explained…read morethe only reason I needed to come in was to refill a prescription because dr. Berkmar was no longer there and the pharmacy couldn't fill it. I told them that I was out of a prescription and that the pharmacy had given me a few extras to get through the weekend. I've been on the same medication for 5 years so I know how my body reacts when I don't take it and it's not pretty. When I arrived to the appt they said that I was scheduled for earlier and that the dr had left already. You can understand my frustration already.(I wrote down exactly what she said for time) Front desk receptionist Brianna was not helpful and said they would send a note to the dr and I would have to wait for her to approve it(when there were other drs in the building) I called a few hours later still not hearing anything and spoke with Tiffany who needs some major people skills especially in the role that she's in. She said to me that they sent the note and I'll get notified then. Another hour goes by and they're about to close I call again and spoke to the wonderful Tiffany again the conversation turned heated when I asked her what I was suppose to do without a prescription. I asked numerous times if another dr could fill the order and she said it would still be 24 hours before it was approved. I feel this place is extremely unprofessional and the people who work there obviously do not enjoy their jobs or helping their patients. I work in and around Lilburn and meet numerous people daily and will be spreading the word on this experience. I still don't know when I'll be getting my prescription and that's pretty scary for a patient. Take my advice and find another office for your care.

Recently, my daughter and I were seen by Dr. Babalola. We were very impressed by her commitment to…read morepatient care. Dr. Babalola was very kind to both my daughter and me. We greatly appreciate the amount of time that she spent with each of us for our physicals. We highly recommend her to persons in search of quality health care. We wish her much continued success with your practice.

Dr. Babalola has been my doctor for nine years. I really appreciate her being my doctor. Dr…read more Babalola explains what is going on medically. She listens to what I have to say about what I'm experiencing. Dr. Babalola is patient, warm and knowledgeable about her area of expertise. She is like an old fashioned doctor who takes time to get to know you, explain what is happening and provide quality care. You do not feel like you are being rushed through her office on a conveyor belt. Bruce Callaway

Yuri was absolutely wonderful during our visit to Pediatric Partners of Gwinnett in Lilburn this…read moremorning. Sick visits with an 8-year-old can sometimes feel stressful, but she immediately put both my son and me at ease. She was warm, patient, and incredibly attentive -- speaking directly to my son in a way that made him feel heard and comfortable, while also clearly explaining everything to me. Her calm demeanor and gentle approach made what could have been an anxious morning feel smooth and reassuring. It's clear that Yuri genuinely cares about the children she works with. We left feeling confident, informed, and well taken care of. We're very grateful for her professionalism and kindness, and we truly appreciate the excellent care she provided.

Good God in Heaven, this place is bad. So bad it might be comical . . . if it wasn't affecting a…read more2-year-old, non-verbal, autistic child in pain from an ear infection. Twenty-four hours after his appointment and the doctor still had not called in the prescription for an antibiotic. No one EVER answers the phone at the location, so I called the nurse's line and spoke to someone who was able to look in the system and see that "the doctor started the prescription but never finished it." She said she would send the doctor a message and that it should get taken care of shortly. That was at 9 a.m. At 3 p.m. the pharmacy still didn't have the prescription so I drove back to the office. The lady at the front desk went to the back, spoke to someone, and came back a few minutes later and said "they were working on it." Several minutes later, another young lady walked up and asked what pharmacy I want the prescription sent to (3rd time I had provided this information). I gave her and she said she would send it right away. I walked back to my truck and before I could leave, there was a knock on my window. IT WAS THE PARENT OF ANOTHER PATIENT SAYING THEY WERE LOOKING FOR ME! I started to walk back to the office and a lady was outside yelling at me that they could not call in the prescription because they don't have a working number on file for us. She seriously tried to gaslight me into believing that this entire situation was our fault because there was a problem with the phone number they had on file. I won't go into the details of my reply. Let's just say I told Jesus to wait in the car. Then, because this situation was not effed up enough already, they sent the prescription to the wrong pharmacy. Disfunction on a level one typically only sees in government run facilities that don't have to worry about losing customers, or their jobs. We're in the process of looking for a new pediatrician now. I strongly suggest you learn from our pain . . . unless you are into that sort of thing. Which I hear some people are. But hey, no judgment.

Over the past year the office staff has become less attentive and caring towards me as a patient…read moreand a customer. In fact, they're borderline awful. Dr. Franz is fine as a doctor, but they've made it nearly impossible to contact their office. The nurses don't pick up the refill line and take their time tending to the voicemail, the receptionist won't help unless it's s major issue, and if you'd like to complain about anything they dump you into another voicemail that never gets checked. I need a monthly prescription refilled, and I've gone without for days 3 times in the last 6 months. They've called it into the pharmacy, but they now don't take my insurance. It's at 4:30 when I NEED to talk to someone in the office and they can't be bothered to pick up. They only want to help someone when they're supposed to be working or otherwise busy. It's very frustrating to be a patient here, and likely won't be any further.

I have been a patient for a very long time at this practice. The doctors there are awesome. My…read moreexperience with the office staff has been regrettable. I'm disappointed. I am in search of a new practice because of the uncaring way they treated me.