Dr. Jun Ro is fantastic. He actually spends time with his patients and discusses their health with…read morethem. Feel free to ask questions regarding medications, diet, symptoms, etc. Almost all records are kept electronically, so review of previous records is quite easy. Dr. Ro also seems to be knowledgeable about the latest medical treatments and technologies. Further, Emory Johns Creek hospital is literally in the building next door, so world class health services are not far away. Small office with limited staff, but that has never caused an issue for me. LaShonda, office manager/medical assistant, is great at her job as well. Appointments are generally on time. In house lab results are usually available within 1-2 days, AND, Dr. Ro will call the results to you personally! Finally, Dr. Ro seems to be willing to price his services in such a manner that works for patients without insurance, or on a limited budget. I highly recommend Dr. Ro and his practice to anyone!

Extremely displeased with this clinic. I scheduled an appt. for my child nearly a month ago. Today…read morewas his scheduled appt, my husband took off work to take him and my child also had to leave school early. Well he gets there and they say they have been trying to reach me to cancel it ! What !!! The receptionist who was having a full blown conversation on the phone while trying to ask for my number in between breaths when I origami scheduled it would be to blame .She took my phone number down totally wrong and as a result we wasted time and money waiting nearly a month to get turned away. Their excuse for cancelling my child's asthma/ allergies appt. was the nurse left and the doctor apparently can't do doctor stuff without his nurse. Are you serious??? Yes they were, and the doctor himself never apologized he had his other staff do it. He could care less about caring for the ill. Oh let me not leave out the fact that I work in the same building as him and they didn't bother to try to contact me here, pathetic. He should be ashamed of himself for not being adequately staffed especially when he is aware of he has patients scheduled. In my opinion he's incompetent and I'm glad I dodged that bullet.

This is a small practice with only one doctor and some of her staff lack empathy and basic customer…read moreservice. When I called because my child was sick, I endured a 10-minute hold, and upon calling back, I received no apology and the woman was rude. They couldn't schedule my son to see the doctor for two days, a recurring issue over the years. Typically, I'm advised to take my sick child to urgent care. This experience was the breaking point for me.

Dr Taylor is amazing! Will you have to wait? Probably. But what that means for you as the patient…read more(/patient's parent) is that when it is your turn, you'll have her undivided attention and you can ask every single question you have! I usually have a list! Some important, some "while I'm here, can I pick your brain?" sort of a thing. She HEARS you. She wants you to have all of your concerns addressed and no matter how silly the question, she responds with compassion and kindness. We were in recently and a very young kiddo came in not feeling well, after us, after our scheduled appointment time. I actually saw them come and go before we were put in an exam room. When they were leaving, I saw they had a nebulizer in hand and knew that their babe must have had trouble breathing and if that were my child, I'd appreciate them putting off the well visits to examine my baby! I have no problem waiting and being thankful I'm not the one who needed to be seen quickly.

After recently relocating to Georgia, I have been an obgyn patient here for the last 6 months,…read moreattending over 6-7 prenatal appointments. I am writing this review based on my comparable experience after switching to another provider around 36 weeks, so that expectant parents know what to expect. 1. Be prepared for wait times that can be seriously frustrating. Regardless of the day, time, or which doctor I saw, the wait was consistently over an hour, sometimes even pushing 2 hours for the entire visit. The actual time with the OB-GYN was barely 5 minutes. I understand obgyns are busy, but it's about time they improved their time management or focused more on their existing patients rather than taking on more new ones. I have been dreading their wait times, which often leads to missing work and uncomfortable hours in a chair, causing back pain, which is not fun in the third trimester. On top of this, nobody in this practice, including doctors, has acknowledged or been apologetic even once for their ridiculously long wait times. 2. Appointments with Dr. Anthony always seem rushed, like she's in a race to see all the patients. She sometimes comes across as rude/dismissive and doesn't really give enough time to address my concerns. The OB is usually in and out within 3-5 minutes. I saw Dr. Chua only once and do not have much experience to comment on my experience with her. 3. There is no online scheduling or a proper messaging system/nurse line here to reach for emergency. The lab and test results are all handled through a call, and there is no way to view the results unless you request a printout on the visit. It's a very old-school system, and most of the time, the front desk staff doesn't have a clue about how things work. I once asked if there was a nurse line or an after-hours support, and to my surprise, the front desk said there was nothing like that. Much later when I asked again, Dr. Chua confirmed there is an on-call number to reach the obgyn directly. In another instance, I called the front desk to reach the doctor's assistant when I was having a terrible sinus issue while 6 months pregnant, to get some pregnancy-safe medication recommendations, only to be cut down by the front desk in a rude way, mentioning "we don't treat sinus." 4. Brace yourself for a bit of a headache. They want the patients to prepay for the entire labor out-of-pocket costs around the 28-week mark. It's a real hassle, especially if you end up having to deal with refunds post-birth because your deductible is reached before delivery. While I understand this is a norm in some clinics, I expected they should talk about it in the first appointment. I didn't come across this with my previous pregnancy provider, so this got me surprised. Now that I have transferred, I am still waiting for the refund of the money they charged me for labor already. I am glad I switched from here for an overall positive and hassle-free experience with another provider while receiving good care. I would not recommend this place to any mothers who value time, customer service, and birth empowerment.

My experience with everyone at Suburban Women's Specialists has been great. I highly recommend the…read moreoffice. Making an appointment with Cindy was easy and she was patient even with me making changes to the appointment three different times. In the office, it's up to date and clean. My wait time was within reason. The nurses are all helpful, fun and friendly. Dr Anthony listened to my concerns, explained the science of it all and then asked my preference on how to proceed. I felt heard and well taken care of.

Customer Service. Educating staff who answers telephones with basic information about the practice…read morethey're employed by.

I switched over to this doctor's office about five years ago from Dr. Seok's office because I had…read moresuch a horrible experience with them. And let me just say that throughout my five visits here, I've been very impressed. My initial doctor was Dr. Kang, who was super kind and helpful in determining my surgeon for my gall bladder surgery. The next appointment was with Dr. Michelle who happens to be an NP but she was EXTREMELY kind. I went in for heartburn issues and she seemed worried and concerned that I was sick -- something that most doctors don't do. Ever since then, I've been going to this office. I moved out of Johns Creek 7 years ago and have been living in Lawrenceville & Dunwoody, and I must say I am always impressed with this office.

This practice is great--the staff are always so helpful and friendly, and it's always easy to get…read morean appointment or even just walk-in. I've never had to wait in the office for my appointment. I always have a good experience here, so much so that I make the drive from Roswell. .

If I could rate 0 stars I would. Please beware of this practice taking advantage of patients during…read morethe pandemic. I scheduled a drive up rapid Covid test and was charged 456$ for that as a patient visit. I'm sorry but sitting in my car for 5 minutes while the doctor swabs my nose is not a true medical visit worthy of a 500$ patient visit. It's sad because I work in healthcare and specifically called ahead to ensure I'd only be charged for the test but a month later I receive a huge bill for 5 minutes of service. Please continue to utilize the pharmacies for testing appointments because they apparently are misrepresenting patients to get as much money out of them as possible. Seems to be a borderline case of fraud here!

I went as a walk-in yesterday with a pain from my elbow to my middle finger and ring finger on my…read moreright hand. I walk up to the Receptionist and begin to explain what was happening to see if I can be taken as a walk-in, she immediately responded with no we cannot see you go to the ER so they can do a scan on your arm. Never checked with the doctor just turned me away. I get to the ER and the doctor asked me why did you come here I explain my primary told me they couldn't help me she said did you see your doctor I said not his receptionist turned me away. So the ER doctor said you should be here as you have carpal tunnel in your eight arm and we'll send you home with something for pain. I now have a ER bill for no reason because I was turned away without being seen very disappointed in this. I will be searching for a new primary but it hurts because I've been with this doctor for years.

Dr. Syed and staff was amazing I left my primary doctor because he seem more in tune of what's…read moregoing on and my well being. He has great nurses. Tiffaney was very great she deserves a raise.

This was my very first time going. I went to establish care and a PCP. They were very professional,…read moreclean, efficient and caring. I met with Dr. Brewington and really enjoyed my visit. She took her time getting to know me and asked important questions. Will be establishing care with them.

The Dr I went to Mince could care less about me did not ask questions? At all . Yes she listened to…read moremy lungs and pushed on my stomach . Woohoo . My prescription is a hot mess .. called in totally different than what I have been prescribed for the last 20 years. She was so totally disinterested in me as a patient it was sad . ! Maybe she should retire . I've been in medicine 49 years so I would think she would at least pretend to care and interact with her patient. I wasn't told what labs would be drawn just some lady came in stuck me missed , frustrated her she left .. then came back and stuck the other arm . ( I'm a very easy stick !) Oh still do not know what labs would be? It was horrible ! What ashamed! Then she tells me she can't prescribe my Add med ? I've been on for 25 years . What ? Oh ok .. Humm .. who does that ? Also why would u increase med if it's only 4 pts over on cholesterol? And I don't know the total cholesterol that drastic ? Still don't knew what all my blood work is or what was drawn . Totally unprofessional .

The experience at the office is completely fine, the reason for the review is their incredibly…read moreunethical billing practices. My wife and I both went in for our annual physicals and we both got bills for what was supposed to be a free preventative services. Mine was $50 and my wife's was over $350! After a dozen calls to their billing department (who is never available and when you finally reach someone they claim to not be authorized to make a decision) they disclosed the reason for the $350 is because the PA asked my wife a question (which she answered) and they considered that not to be "preventative care" and so without any disclosure charged her over $350 for a separate office visit which our insurance refused to cover. Talk about entrapment! If you use them, be very careful to not answer any questions the Doctor ask you as they will use this as an opportunity to hit you with a sneaky bill. It is nice they respond to the reviews in this forum, but please note this is not helpful as the phone number they give is the same one that you can't get ahold of anyone in billing and the email they give, no one responds to except to say they are unauthorized to help.

Staff is all right but the wait time after appt time are ridiculous. They send MANY reminders but…read moreare never on time themselves. I get it every once in a while, but it's become ever since appointment and they aren't even that busy. Make sure you have extra time.