She is kind, caring and really listens. I highly recommend…read moreher... She is wonderful...

I have been attempting to schedule an appointment for 3 weeks. I've done everything. Left…read morevoicemails called multiple times a day.. Can't get anyone on the phone. What a joke and waste of insurance money!

Wish I had read the negative reviews here before wasting my time and my precious annual physical…read morewith her. I still keep getting bills from her, strongly suggest to keep away from her.

After our much-beloved doctor retired a few months back, we were at a loss to contemplate how she…read morecould ever be replaced. She was the best of the best. After asking friends and calling about, we weren't feeling optimistic. It wasn't until I needed to see a doctor that it occurred to me that my previous doctor had left a referral. Top on her list was Dr. Ashan. I gave Dr. Ashan's office a call as was able to see her the same week. Her office was easy to find and is centrally located in Lake Forest. Upon entering the waiting room it was apparent the facility was brand spanking new. Everything about the space was attractive, welcoming and comfortable. I liked it already. I was greeted quickly by a helpful and genuine assistant. She took the time to ensure all my paperwork and records were in order. I learned the doctor's appointments were right on time and that she would see me shortly. No more than ten minutes later, an equally pleasant nurse led me to my room. On the way, I noticed the facility was new as well - it was open, and beautifully designed. Dittos for my examination room. It was not only relaxing, fresh and warm, every medical gadget known to modern medicine was accessible and state-of-the-art. At this point, I was very impressed. However, a spectacular office does not an equally impressive doctor make. I was soon to discover how unfounded my skepticism was. Soon after the requisite groundwork and information gathering, Dr. Ahsan entered and greeted me warmly. Instantly she exuded a quality of confidence, competence, and sincerity. Any apprehension I felt was dashed in seconds. Without going into detail about my first visit, I think is it relevant to share that I felt thoroughly at ease and in excellent hands. Dr. Ahsan is both brilliant and charismatic. Not only was her demeanor casual and caring, she appeared to have all the time in the world for me. There is nothing about her that is superficial, impersonal, or perfunctory. The depth of her questions, the time she invested into learning more about me, and her keen insight into resolving my concerns expressed to me a doctor who is at top of her field and one worthy of trusting my family's health. Long story short, while I will be forever grateful and miss our now retired doctor, it's comforting to know she left us in equally capable hands.

Dr. Tran is very detailed. She listens and lets you know what is needed. She's always ahead on…read morekeeping me well.

After 3 weeks of trying to make an appointment at all various times of the day-I have decided to…read moregive up and look elsewhere for a primary doctor. You don't want to begin healthcare with not being able to schedule appointments. Note to this Medical Group/Dr.Tran-whoever Summer Lagunas is..she NEVER NEVER NEVER answers the phone or calls you back.

Excellent care, listens, very knowledgeable. Responsive to requests, very professional. Usual wait…read moretimes within 10 minutes of appointment time. Would strongly recommend.

I always feel heard with I'm meeting with Dr. Krafcik. Many doctors don't take the time to really…read morelisten to their patients. She never rushes through the appointment either. She has an excellent bedside manner, is so professional and overall she's just a wonderful doctor. Her staff is friendly, helpful and very efficient. I highly recommend them!

Reviews All referral2…read moreSort by Most relevant Newest Highest Lowest PATSY 7 reviews I recently had a doctor's appointment with the amazing Dr. Bilan. I was greeted by a very sweet girl at the desk. I was taken to my room by nurse Jenny. She was also very nice and made me feel like I mattered. I didn't wait long for Dr. ... More Sylvia Chansler 4 reviews·1 photo a year ago Dr. Bilan has been my PCP for quite some time. Up until now, I have really only needed to see her for my annual physical and for things like the flu. More recently, when experiencing some concerning issues, I was not only able to get in to ... More 1 Tatiana Avaev 9 reviews·1 photo 5 years ago Extremely unprofessional behavior. Plus front desk woman is not trained to deal with patients not to say that her behavior is just simply rude. ... More 3 Tina Perebikovsky Local Guide·9 reviews 3 years ago Horrible experience! Left a message at 9 AM and asked her to call me back! My husband who is a high risk category has Covid! ... More 4 PATSY 7 reviews a day ago New I recently had a doctor's appointment with the amazing Dr. Bilan. I was greeted by a very sweet girl at the desk. I was taken to my room by nurse Jenny. She was also very nice and made me feel like I mattered. I didn't wait long for Dr. Bilan. She came in introduced herself. She was extremely through and caring. She is a great listener and she explains well. She ordered tests for me and got my referral done warp speed. She didn't even get upset when I tripped her by accident. She was more worried about me. If you are looking for a kind and genuine doctor I advise you to chose Dr. Bilan.

My experience with Dr. Bilan at Excel Medical in Rancho Santa Margarita has been extremely…read morefrustrating. My biggest issue is that I do not feel heard. I have repeatedly explained things to her, and it often feels as though she is already focused on what she wants to say rather than listening carefully to what I am telling her. There have also been repeated problems with prescriptions. The same medication was submitted multiple times, and after I explained which Costco pharmacy I use, the prescription was still sent to the wrong Costco. These kinds of mistakes are especially frustrating when they happen after I have already provided clear information. Communication during appointments has also been difficult. In my experience, she talks at great length, comes across as very stern, and does not create an atmosphere where I feel comfortable asking questions or having a genuine two-way discussion. I want a physician who listens carefully, communicates clearly, pays attention to details, and treats me as an active participant in my own healthcare. Unfortunately, that has not been my experience here.

Never answer the phone to make an appointment or ask a question. Not sure they actually existread more

Dr. Adlard is straightforward and has never tried to push medication on me. The office staff is…read morefantastic--friendly, efficient, and always able to get me in quickly. I never have to wait long for test results, and communication is consistently clear. Highly recommend!

I've been coming to dr majer for probably about 15 years…read more.. My mother and sisters are both patients as well and we could not be happier with her. We have pretty low maintenance bills of health so really only see her once a year for a physical called a Well Woman's check but each time it is as pleasant as can be. My most recent visit was a Pap & WW check and of course those are not the most thrilling - and come with their own slight anxiety - but Dr Majer and her staff made me feel very at ease the entire time. I had a 9am apt on a Friday and I was in and out in about 30 minutes. The front desk tech took my name, insurance and pre-liminary measurements - she was very kind and friendly. Then after changing in an exam room decorated with all her USC accomplishments, Doc Majer came in and we set about our apt. She is very kind hearted and soft when asking questions and took much detail on my chart about family health developments and activity levels. This lead to talking about running with my dogs and then she made herself even more relatable by talking about her labradoodle and all the fun they've had... all while performing my WW check which was great actually as there was no awkwardness as one might expect with the examination of her lady bits. lol I trust her so much I asked for a referral doc for my husband... she was kind enough to give me two and said she'd get the results to me via email in the patient portal - the office is very tech savvy as they confirm appts with an automated system, keep computer records of wellness and offer a patient portal to give you access anywhere any time. Be aware that she is great so she is ALWAYS very busy... but that really is a testament to her greatness! I usually try to visit in January as it seems to be much more relaxed than the end of the year crunch between October-December. That is definitely their busiest time as people try to squeeze in their yearly insurance visits so make your appointments accordingly and hold them! I had procrastinated on rescheduling my WW check up all year and called early Dec for an appointment - the earliest available was today - 3 weeks later. She's great. Call now and see her next month! PS The parking structure is $1/30 mins but the general uncovered parking is free (the office does not validate). The office is on the 5th floor at the end of the hallway the right of the elevator upon exit.

This is a review of the office staff. I was looking for a new PCP and called the office multiple…read moretimes and each time received very rude responses and ultimately decided not to schedule an appointment due to rudeness and inflexibility. 1st call: 1:30pm on a Wed, I was transferred to the general operator and she informed me that Dr. Majers office takes lunch from 12 - 2pm and then hung up without a response from me or goodbye. 2nd call: 1/9/18 @ 11:30am. The receptionist answered and asked a few questions in a very short manner and then put me on hold. After 10 mins on hold the line hung up. 3rd call: The line rang for a while and an automated Verizon message came on that the number was disconnected. 4th call: 1/9/18 The receptionist answered again and took the same information. Upon asking if they had appointments after 5pm (since I saw in a review below that there was an appointment scheduled after 6) she said no. I replied I would not need to make an appointment and I heard her mumble under her breath " ...ugh Omg..." and hung up. I felt that this was very unprofessional especially since I did not show any annoyance from the previous calls and I had only taken about 3 minutes of her time.

Wow! I'm so impressed to find a doctor who is so thorough, knowledgeable and kind! I have attended…read moremany appointments with Dr. Kellogg, and no matter the issue at hand, she takes her time and gets to the bottom of it. When seeing her for sick visits, she reminds me of the wellness and up-keep types of things: the things we tend to forget : flu shot, bone-density, mammogram, skin check, etc. Surprisingly, she will attend to all of my problems in one visit, instead of giving you the schpiel that the insurance company only lets them solve one issue per visit, which I have heard from other doctors. Overall, she and her staff treat me with respect and patience. I am so grateful to be able to contact her office when I am in need!

Best doctor I've ever had. Very knowledgeable and thorough. Takes her time, listens, explains…read moreoptions. Punctual! Absolutely delightful as is her staff. So glad I found her.