It has been a great experience with the service we received. Recommend to anyone looking for honest…read moreservice

Very unreliable business. Missing appointments due to double bookings. I was a 2 year customer here…read morebut will have to take my business somewhere else due to the unprofessional communication of scheduling and the mediocre cleaning. Use with caution Constantly missing the dusting of pictures, cabinets and window sills. No showed for multiple appointments

In the five years since we moved in to our 125-year-old home, we've had this great group to clean…read moreour house every 4 - 6 weeks. We had not used them in the past year due to 3 deaths in the family and all that comes with it. Yesterday we brought them in for their "deep clean" service - a top to bottom clean deeper than typically spring cleaning. Stephanie and Becky were here for seven hours and from baseboard to inside of the refrigerator to under the sofa cushions, the place looks as good as when we first moved in. It's a real pick me up after a tough year and I can't recommend them enough.

This review is not about punishment. It's about low standards, and extremely poor customer…read moreservice. I was pleased with Fiv5 Star Cleaning for several years. I initially gave them 5 stars. Today, I would give them minus stars if I could. This was how things ended. The text: "We will not be moving forward with Fiv5 Star Cleaning. This is the third offense. 1. You extended an offer for a referral discount. I referred someone, you got paid, and then backed out of the discount. That was the last referral I gave you. 2. In the middle of a prepaid contract, you attempted to raise my prices by $10 per month. I did not appreciate this dishonest practice. When confronted, you defended this position, but agreed to "wave" this increase... "This time." 3. We discussed our next six month contract, Where I agreed that a $10 increase was not unreasonable. Less than a month later, when I went to renew, you attempted to raise the price another five dollars. So let me ask you, would you do business with a company that does this? The services are a gift to my wife. Your standards have decreased. My wife has noticed. Things have been missed. Increasing prices, decreasing standards, and deceptive business practices. This not anger. This is disappointment. We will not be renewing. Respectfully, and regretfully, I will be updating all reviews to reflect current circumstances. Do better. Be better. Integrity Matters...ALWAYS!" They agreed to meet me at my home, to resolve the matter, but an hour before the meeting, 2 girls that spoke no English, showed up at my door, unannounced, without an appointment or a contract. I tried calling them, the manager I spoke with was rude and disrespectful, and suggested I find another cleaning company. This is one thing we agreed on. I do not trust these people. Once trust is lost, the rest is irrelevant.

I just purchased a new condominium, and although in good shape, wanted it cleaned from top to…read morebottom. Olya was very easy to communicate with, and her team did a fabulous job. They cleaned away dirt no one would have otherwise seen. They were efficient, thorough and quick. Great job! Note that the team would not take cash, so I paid via Zelle.

Olya and her team did an amazing job with a massive move in clean for me and my family. She was…read morecommunicative, flexible and her cleaning was truly top notch.

I hate to leave poor reviews but I feel cheated. $236 wasted. They did a poor job cleaning. See…read morepicture attached. I couldn't take a clear picture of the dust still under my bed or the baseboards in the bathroom that were not even wiped off. Nasty attitudes and barely spoke to me when they came in. I felt uncomfortable in my own home. In response I was offered 10% off my next cleaning. Who throws good money after bad? No thanks.

Almost $400 for 2 maids for 4 hours and I pretty much had to go around and clean myself after they…read moreleft. We specifically told them to do windows first and all they did was the glass, the sills were left dirty, the kitchen hood was never cleaned, and the bathroom floors were left with small piles of whatever they cleaned. The cleaners were sweet, but the job wasn't done right. Would not recommend.

This is an outstanding cleaning service. I used them during a house sale and they acted as a…read morepartner over several months keeping the interior looking and smelling perfectly. Skarlett and Adelfa are masters of their profession and spend a lot of attention to detail. Scheduling is a breeze and they reliably show up on time with all the supplies and equipment they need.

I love Mario, his wife and their team. They do a great clean on my townhouse every 3 weeks and are…read morereasonably priced based on how often you'd like them to visit. I love the extra special touches they leave like vacuuming in a pattern on the stairs, nice folds to all my throw blankets and they even fold the toilet paper into a cute design before leaving. They always arrive at their schedule time. They are quick but efficient. I've recommended them to many and will continue to recommend.

I cannot stress enough how detailed their work is. From scheduling to contract to payment and…read morefinally, to the carpet cleaning itself - outstanding attention to detail resulting in a job done awfully well! Did it take time, absolutely - but it was time, and money (not even 1/2 of what I had budgeted for) very well spent. Yes, I will most definitely be calling upon them again!

They gave quick responses and very reasonable pricing…read more They were able to set up an appointment and come out quickly. They accept all methods of payment!! They will be my go to from now on for all carpet cleaning!

Today, my wife and I had our 1st experience with Amanda's Maid. We received a Deep Cleaning…read moreservice. It was nothing..but superb from start to finish. They arrived at 8:30 am and left about 1pm. Everything looks and smells wonderful. Their customer service is professional and response rime is quick My wife and I would 100% recommend them. Our home feels like a "Just Moved In" type of feeling and we've been here for yrs. We are glad that we decided to go with them. We have no regrets... just a refreshing smelling home that we are going to love coming home to.

We started off on a good foot with cleaning and then it became mediocre. The people were very nice…read morebut the details were inconsistent :(

The cleaning I received from Chores and Floors has been one of the best cleanings that I ever…read morereceived. To start, the team that arrived was punctual and extremely professional. With the holiday, my schedule was extremely tight so them arriving on time was so appreciated. They cleaned my entire home and even noticed things that I didn't. The attention to detail was truly unmatched and I felt like I was left with a brand new home. I also have two medium/large dogs, and I was impressed by the way they were able to treat those high traffic areas. If you're a pet owner, you know how it feels to be nervous about your pets making your home stink, and the Pet Odor treatment completely handled that. I almost forgot I had dogs running around my house after the cleaning lol. The team was also extremely efficient, and I look forward to my next cleaning. If you are looking for a great cleaning service, I cannot recommend Chores and Floors more.

I wanted to update the review to ensure everyone knew that they did come back out to clean the…read moreplace to rectify issues with the first visit. This was a much better and thorough clean and took a little longer than the first due to attention to detail. Time was miscommunicated again which is why it is not going up to 5 stars. But it was cleaned.