Olya and her team did an amazing job with a massive move in clean for me and my family. She was…read morecommunicative, flexible and her cleaning was truly top notch.

I have used Olya and her crew several times and I am always amazed! I feel so comfortable and…read moreconfident about the quality of work and the integrity of the team. I will recommend to my friends and will continue to use them!

If I could leave a ZERO star review I would!! I paid 250 for a terrible cleaning. My house is still…read morenot clean after almost 7 hours of a " Deep Clean". The carpet shampoo was set for 11am the next day (today) and it is now 1:40pm. I have talked to the owner and they said the workers were on their way.....still haven't shown up. Today is my moving day and this company has set me back in more ways than one. I am late leaving my rental property, late with the Uhaul return and late getting to my new home. DO NOT use this company, pay a little extra and get people who actually know how to clean, HOW TO schedule work properly, how to communicate with clients and how to HOLD TO THEIR WORD!! ******Updating this because of the owners garbage response with proof I sent videos, messaged at the time of SCHEDULED WORK! I had no response and have been left with no response as to why the company didn't come UNTIL THIS RESPONSE to my review. owner was notified I was in the middle of the move and was first contacted via Yelp a week prior to needing this cleaning. I got a contact back the day before I needed cleaning. To add to this. The owner showed up and was talking negative about the state of my house in Spanish (I'm fluent in Spanish, but I'm a white male. Jokes on you buddy) DO YOURSELF A FAVOR AND HIRE A BETTER CLEANING SERVICE! *****additional edit!! Owner is willing to share pictures of my personal belongings and is willing to breach the privacy of past clients. This business keeps on showing that they are unprofessional, and an overall terrible "business" I will be contacting legal help due to this. JOSE DOES NOT HAVE PERMISSION TO SEND PICTURES OF MY PRIVATE BELONGINGS TO ANYONE. If pictures are sent to you please reach out to me. This is against the law.

I consider myself one of the most fortunate individuals, to have been introduced to the Owners of,…read more"MULTI CLEAN SERVICES"! I am the Owner of an "AIRBNB" Property, that They have been, Meticulously Maintaining for Me, for Several Years!!! Every New Guest, that Books a Stay...Always Comments on the cleanliness, attention to even the smallest areas and items, that are always left "Sparkling clean", Which makes for the most Comfortable and Inviting, Pleasurable, Stays!! Especially during this time of COVID, they have even adopted one of the most strict and comprehensive, disinfecting Cleaning Protocols, I have ever witnessed! This Company, is Definitely The Best and Most Dependable, I have ever Used!!! I am So Grateful to have them and I Happily Refer them to ANYONE!!!!!

I've been looking for a new cleaning company since November. In the spirit of minimizing trial and…read moreerror, I did quite a bit of research and narrowed it down to this and one other company, and had a clean with each. New Sense was, without a doubt, the clear choice for me. The owner, Franchely, is very professional and responds promptly to all inquiries, even though I asked a lot of questions and took my time making a decision, she didn't waver in her politeness. I sent her a last-minute, Hail Mary message on a Thursday requesting a clean for the upcoming weekend. Without hesitation, she got booked for that Saturday. The team showed up early (but not too early). They were polite, prompt and friendly. They toured the house, asked what made me switch cleaning services (which I truly appreciated), and got started immediately. They set an estimated completion time of 3 hours. I headed out so they could work in peace. 3 hours later, they were finishing up as scheduled. When I returned, I saw that no detail was left unattended. Everything was beautifully clean, and my home smelled divine. It was also a fair price for the quality of the work. I will be using them monthly and can't wait for my next clean.

These ladies did a great job!! This was the perfect gift to myself for my birthday. They came about…read more15 mins early. Follow the directions to my complicated apartment to the T! I will definitely be soliciting their services again. The finishing touches and the thank you gift were the icing on the cake.

They gave quick responses and very reasonable pricing…read more They were able to set up an appointment and come out quickly. They accept all methods of payment!! They will be my go to from now on for all carpet cleaning!

I cannot stress enough how detailed their work is. From scheduling to contract to payment and…read morefinally, to the carpet cleaning itself - outstanding attention to detail resulting in a job done awfully well! Did it take time, absolutely - but it was time, and money (not even 1/2 of what I had budgeted for) very well spent. Yes, I will most definitely be calling upon them again!

I highly recommend Christy's Cleaning! She recently did both a move-out clean and a move-in clean…read morefor me, and she did an amazing job. She was reliable, thorough, and paid great attention to detail. On top of that, she's incredibly sweet, professional, and genuinely helpful throughout the entire process. Also her prices were very competitive. I wouldn't hesitate to use her again or recommend her to anyone looking for a dependable cleaning service.

I requested the cleaning of my one bedroom and one bathroom home. Christy responded promptly to my…read moreinquiry via Yelp and stated she could provide service the day I requested it. She and another lady arrived to complete the service on time. She emphasized on arrival that they were heavily booked today and seemed a bit anxious. I thanked her for scheduling me. Out of respect for their time, I showed them around quickly, and they got to work cleaning. I left the house with my dog for a bit, though they said we could stay to minimize interference. Within an hour to an hour and a half, they were done. The cost was $140. When I came back, everything looked okay at first glance. However, later, I found debris still in the corners. The water was dirty when I mopped my floor a week later. For context, I have a tiny dog whose paws get wiped on entry. I don't wear shoes in the home, and I work out of town and am out most of the day on the days I'm home, so there is not a lot of foot traffic in the home. I'm unsure if the home didn't get the attention needed because of their busy schedule or because it stressed her, but attention to detail is critical in the cleaning business. If proper attention can't be given to a home, it's better to reschedule than leave the job somewhat undone.

I will be using them for my monthly cleaning! Quick to respond, quick to do the job, and great…read moreprice!!! Love it. Thank you so much

The crew is very sweet but unfortunately, they did not do a great job at all. Very disappointing. I…read morepaid for a deep clean and I got a BROKEN item, uncleaned baseboards, (which they came back for to clean) our floors barely swept and definitely not mopped, shower head not cleaned, and more. Texted the owner after they left the second time to let her know I was not happy and did not get a response.

This review is not about punishment. It's about low standards, and extremely poor customer…read moreservice. I was pleased with Fiv5 Star Cleaning for several years. I initially gave them 5 stars. Today, I would give them minus stars if I could. This was how things ended. The text: "We will not be moving forward with Fiv5 Star Cleaning. This is the third offense. 1. You extended an offer for a referral discount. I referred someone, you got paid, and then backed out of the discount. That was the last referral I gave you. 2. In the middle of a prepaid contract, you attempted to raise my prices by $10 per month. I did not appreciate this dishonest practice. When confronted, you defended this position, but agreed to "wave" this increase... "This time." 3. We discussed our next six month contract, Where I agreed that a $10 increase was not unreasonable. Less than a month later, when I went to renew, you attempted to raise the price another five dollars. So let me ask you, would you do business with a company that does this? The services are a gift to my wife. Your standards have decreased. My wife has noticed. Things have been missed. Increasing prices, decreasing standards, and deceptive business practices. This not anger. This is disappointment. We will not be renewing. Respectfully, and regretfully, I will be updating all reviews to reflect current circumstances. Do better. Be better. Integrity Matters...ALWAYS!" They agreed to meet me at my home, to resolve the matter, but an hour before the meeting, 2 girls that spoke no English, showed up at my door, unannounced, without an appointment or a contract. I tried calling them, the manager I spoke with was rude and disrespectful, and suggested I find another cleaning company. This is one thing we agreed on. I do not trust these people. Once trust is lost, the rest is irrelevant.

In the five years since we moved in to our 125-year-old home, we've had this great group to clean…read moreour house every 4 - 6 weeks. We had not used them in the past year due to 3 deaths in the family and all that comes with it. Yesterday we brought them in for their "deep clean" service - a top to bottom clean deeper than typically spring cleaning. Stephanie and Becky were here for seven hours and from baseboard to inside of the refrigerator to under the sofa cushions, the place looks as good as when we first moved in. It's a real pick me up after a tough year and I can't recommend them enough.

These guys were on time and very professional. They did a great job and I would use them again!read more

Great service, professional, fast! I got a rug cleaned recently and it was spotless and like-new! I…read morehighly recommend!