Quality of service, customer experience, and value all need improvement. Owner needs help running…read morethis company as they were texting me about their personal medical appts, while I was stuck paying a whopping $400 for a clean refrigerator expecting a move in clean. She also told me they had to charge me more. What kind of cleaning service is this? The women who cleaned the home weren't friendly & barely even acknowledged me when I arrived to check on them, let alone the tip I left for them, expecting everything would be done with care. I reached out to the company directly and it seems that they are more worried about their accolades than resolving an issue. I highly suggest finding someone more local especially if you are on a budget. The only follow up I received was a link to tip their maids (again)

Read before Booking Service I noticed my new oven was…read morecompletely scratched later after the maids left. I was ready to cook dinner and the oven light turned on and showed all the scratches. My oven is only 1year old and I had another maid service come 6 months before this company. So it's well kept! I immediately emailed them business and Cynthia texted me right away. She denied and said based on the before pictures that the maid sent her it was scratched before but I'm not able to see it through the dirt BUT SHE IS. I gave them the opportunity to make things right multiple times. The owner didn't even want to speak with me. Finally after 3 days going back and forth she said she will refund if I don't write a review. Worst management experience of my life. Enjoy the texts and you can decide if you want to hire the woodstock location. Also , it was never about the money I just wanted the company to do the right thing. They tried to silence me by holding the money over my head. I'll sacrifice the money to save ovens for other people! RUNN

I have been using this cleaning service for 3 yrs. The owner is very responsive and her team is…read moreawesome! If you need someone who really cares and leaves your home spotless, call this service.

Strange name? Yes. Phenomenal cleaners? Absolutely! We just used them for a full house clean, and…read moremy house has never been cleaner! Lesley came out within a few hours of our calling and did a walk through with a reasonable quote. The cleaning team came the next day! The floors and bathrooms looked amazing, and they added all these adorable touches, like fancy hotel folds on all the hanging towels, toilet paper rolls, and paper towel dispenser. They even faced my shampoo bottles on the shower so that they were organized by size. Who does that? Thanks, House Elves!!

HORRENDOUS. I can't tell you how truly unhappy I was with the "service" I received. Like a previous…read morereviewer, I paid for a deep cleaning, and I definitely did NOT get that. If I had paid for a standard cleaning, I still would have been unhappy...it was that bad. They showed up with a bunch of people and tried to work super fast so they could get to the next client, but they left SO many things untouched. I honestly couldn't believe it. I notified them within 24 hours, as instructed in THEIR email, of the things that were not addressed (it was a long list), and the owner called me with an attitude and said they would not be coming to fix what they had ignored. It was an opportunity to practice good customer service and make it right, and she did the complete opposite of that. I have NO idea how they're still in business. If I could give ZERO stars I would. Don't waste your money.

Paid for a deep cleaning. It was not done. Dust and cobwebs on light fixtures, windowsills dirty,…read morecleanser not washed off of showers, oven cleaner still in the oven (which was self-cleaning BTW), among other things. Whatever was used to clean the stovetop took the finish off of it. They would not reimburse me because I hadn't notified them of it within 24 hours but I had just finished my cross country travel that evening and it was not my priority! Very sad that they wouldn't even talk about it. May have been the person who did the cleaning that day, but they should have taken responsibility.

One aspect of marriage that I've always tried to keep front and center is supporting what my…read morepartner enjoys doing. If she enjoys giving the kids their nightly baths, I try to make sure she always has clean pajamas to put them in and enough of their special kid lotions and creams to put on them. If she wants to cook a certain dish, I try to make sure she has the ingredients she needs, and will cut (really, food process) whatever would help her. And when we're moving into a new home, I try to find the right cleaning service that will allow her to focus on organizing things the way she wants them to be. Well, let's just say there are some things I'm better at than others. And, considering I'm still hearing about the cabinets that we can't use until she "re" cleans them, I'm guessing the picking the deep cleaning service isn't my strong suit. We had Top & Shine come into our home before we moved in. I chose them in part because of how responsive the owner was and how quickly she was able to come in and look at the property in order to give me an accurate quote. The team came in one Wednesday afternoon around 2pm and began cleaning. They were to clean all of the hardwood floors, dust + wipe down all cabinets (inside + out), countertops, ledges, ceiling fans, clean the appliances, bathrooms, windows, baseboards and doors--you know, help the home be move-in ready. I meant to get over to the house the following day (Thursday) to check everything out but couldn't make it until Friday. On Friday, I looked through and found that some floors were dusty and cabinets + drawers were dirty. I took pictures and sent to the owner. She said she'd send someone back out but blamed the dusty floors on the one Stanley Steemer (carpet cleaning) guy who came to the house Friday morning. She said that, in her experience, if we didn't have him wear foot coverings, he would've caused the dust on the floors. (Sidenote: before leaving the house that day, I'd find dusty floors in areas he didn't walk.) She also made a point to remind me that I said I was going to get over to the house on Thursday and she generally requires customer inspections within 24 hours. Lastly, she clarified that while they may clean the cabinets, they doesn't include the drawers. (Go into your bathrooms + kitchen and look at how many drawers you have. Imagine if those cabinets were clean but the drawers weren't.) Due to all of these reminders, the Mrs. and I concluded that they weren't the right people to make this right. We'd have to do it ourselves. And so we did. After moving in that weekend, we cleaned cabinets + drawers (and my wife makes it a point to call me in to see whenever her Clorox wipe was extra dark + dirty). We wiped down our floors. We removed the cobwebs from the light fixtures (one of which my wife saw Saturday night as we finished up moving). We took care of it. And while that offers some satisfaction of knowing it was done with care and attention to detail, I do wish I could've gotten this selection right + my wife could've just focused on telling me where she wants the linen and the silverware. But hey, none of us can be the perfect partner.

Bianca and her crew at Top&Shine Cleaning Services have been exactly what I needed and when I…read moreneeded it. They are professional, timely, cautious, courteous, honest, kind, fair, hardworking, and trustworthy. It's such a pleasure to know I can trust my home and everything in it to someone who will take exceptional care of it. I've been using Top&Shine as my only housecleaning service for several years now and they never disappoint. It is such a stress reliever to come home to a clean house! Thank you.

Janet and Yolisbeth cleaned my home this morning and once again did an outstanding job with…read moreeverything. They are respectful of my home and furnishings, professional, efficient, and very pleasant to work with. They were right on time and got everything looking great. Erika in the office is great to work with the scheduling and financial details. I have full confidence and comfort having Janet and her team take care of my home for a couple of years now. Don B.

Highly recommend this cleaning team, Erica takes care of my local office in Kennesaw and I only…read morehave compliments for how thoroughly this place is taken care of. Between making sure high traffic areas are cleaned up to the more forgotten areas of the office that most people miss, I know when I come in to work that this place is as clean as it can be.

Several months ago, I found myself struggling with managing work:life balance. Once I started using…read morethe excellent services of Go Clean, I have many recovered hours per week AND a sparkling clean home. I placed one call for service and the owner responded immediately to arrange in home services. The communication is outstanding, the cleaning is consistently of quality and the cost of service is quite reasonable.

I couldn't be more impressed with the service I received! Steffany came fully prepared, and got…read morestraight to work. Every room in my home was spotless by the time she was done floors were gleaming, surfaces dust free, and even the hard to reach spots were taken care of.

Very fast response and quick to arrive and look over my house. Explained to me their entire process…read moreand what I could expect. Price was more than fair and they arrived on schedule. They did a spectacular job on the initial cleaning as well as the follow up maintenance cleanings. I could not be happier with this service. Would recommend to anyone looking for regular cleaning.

We hired SN Cleaning Services for a deep clean, and I couldn't be happier with the experience. From…read morethe start, Stenio was prompt, responsive, and easy to coordinate with. We quickly locked in a date at a very reasonable price. The team showed up on time and got right to work. They were thorough, detail-oriented, and clearly committed to doing the job right. Every corner and surface was addressed--they didn't miss a thing. The place looked fantastic by the time they were done. They're relatively new to the area, but based on our experience, they deserve to grow fast. I highly recommend SN Cleaning Services if you're looking for high-quality, reliable cleaning with great customer service.

I had a great experience with this cleaning company! I was really impressed with the quality of the…read morecleaning. They were punctual, detail-oriented, and left my place looking and smelling amazing. Would absolutely recommend!