Warning: Do NOT Hire Tidy JS!…read more We can not stress enough how horrible our experience was with Jan from Tidy JS. This is not just a cleaning company to avoid--it's one to run from as fast as you can, leaving skidmarks. Here's why: 1. Jan Does Not Care About Her Customers. I needed to move back into my home as I had people staying there, and they trashed it. I moved some of my furniture and things in and was going to clean myself but couldn't. It was overwhelming! When I then hired this woman and provided detailed instructions on what should stay, what should go, and what was off-limits. She completely ignored everything. Not only did she throw away items we specified to keep, but she also helped herself by going through all my things and taking items that were identified as off limits. She even took it upon herself to open an Amazon package delivered to us. Luckily, it wasn't of use to her, so she "kindly" left it behind. How considerate--not! 2. Total Disregard for my Privacy, the Truth, My Time, and Lacked Professionalism. Jan was hours late every single day, always full of excuses. She ended up leaving our house in complete disarray. Despite that, I paid her $600 for this disaster, plus $175 for a trash haul. Except, instead of hauling the trash like she told me she had, I found it all dumped in 2 highly embarrassing piles in our backyard! I am beyond angry!! Then she tried to charge us more, saying this was the second haul of trash because, according to her, they couldn't take it all in one trip. Except, according to video footage, they didn't take any trash on the first trip! Just a straight-up liar! This woman also had the nerve to read my divorce decree!! When I confronted her about my missing items, she had the nerve to say, "I found a divorce decree that said all household items were left to your husband!" As if #1, that makes it ok to steal our things. #2 she obviously doesn't understand how to read decrees cause that was not the case. and #3, I divorced almost 8 years ago! What in the holy hell kind of justification is this? She also had the nerve to claim we hadn't paid her enough, In fact, the minute she entered our house, she sent a message tacking on an extra $250 for "too much furniture and ciuldnt work around it." Originally, the price was supposed to be $530, which we reluctantly agreed to raise to $600. At this point, she now has racked up a huge bill with us that, unfortunately, will have very serious legal consequences for her. 3. Queen of Excuses. When I confronted her about the state of the house, Jan actually admitted it was a mess at first. Except, when she returned to clean one room, she stole more items and left. In fact, the only reason she agreed to come back was to steal our stuff. Then, instead of making things right, she continued making excuses. She knew we had to stay in a hotel because our home was still uninhabitable, and throught this whole fiasco, she took advantage of us and many valuable items were stolen, including our Oreck orbital cleaning system, which she used and loved and I guess decided it should be hers! It's just a coincidence that it's now gone according to her. Our 3D printer is also missing, and the list keeps growing by the hour as my fiance and I go through the house with a fine tooth comb for the police. 4. Security Breach and Property Damage. Conveniently, but more dumb than anything, Jan claimed the house was left unlocked overnight, and she "has no idea" what happened after she left. Except, how would she know it was left unlocked unless she and her gophers came back at night to check? Yes, she unknowingly incriminated herself! up. 5. Pressing Charges. We've filed a police report and are working with Law Enforcement on pressing charges to the fullest extent. In the end, threatened me with calling the police for harassment, which didn't surprise me--typical guilty behavior. We even gave her a chance to return the items to avoid charges, but because she unsurprisingly refused, we were forced to stick up for ourselves. Therefore, they will be held accountable. We are going through more footage for the police with all of our neighbors from every angle, but already, at this point, it's clear that things are not looking good for Jan and Tidy JS. In summary: If you want to deal with lies, theft, destruction, disrespect, and endless excuses, then by all means, hire Jan and Tidy JS. They are the company for you! But if you value your livelyhood, time, property, and peace of mind, stay far away from this company. We hope this helps the public avoid being treated like this in the future. Ultimately, Jan should definitely consider a new profession. ***All evidenced attached.

I've used tidy j service twice now and they do an amazing job fantastic service. I'm going to be…read moregoing back to them frequently .

Amazing husband and wife team. I had to leave the state due to a job transfer. Wish they provided…read morecleaning service at my new state residence

They cleaned well. Pretty thorough, but missed a couple things I was hoping they would tackle…read more(baseboard cleaning, recurring bathroom cleanings). They're really nice and reasonably priced.

I was really impressed on how the girls tacked my home. I got my home deep cleaned an shampooed. I…read moreleft my home so that I wouldn't be in Ashley's and Leslie way. 5 hrs later when I walked in my home I was lost for words. My home was breath taking an I was in shock. The smell was so clean an I'm not just talking about cleaning products I'm talking about the smell from like Kirkland's. Omg my carpets WOW!! THESE GIRL REALLY DID AN AMAZING JOB. I JUST HIRED THEM MONTHLY AN GIVE THEM A SURPRISINGLY BIG TIP. THESE GIRLS ARE WORTH EVERY PENNY. Highly recommended.

Ashley did an amazing job! I hired her for a home I was selling. So she suggested a deep…read morecleaning. She was reliable and great communication! The house looked absolutely amazing from top to bottom! I would definitely hire her again, and we will be using her in the future. Thank you Ashley's Helping Hands!

The company is professional, efficient and trustworthy. Hortencia, the owner, provides direct…read moresupervision and takes great pride in her staff's ability to deliver desired results. She will always invite you to inspect their work prior to departing your home. Her prices are reasonable and competitive based on the size of your home and the quality of work she can ensure. I highly recommend the company for your cleaning needs!

Their cleaning is thorough and leaves my home spotless! Communication is a breeze, and most…read moreimportant to me, they are trustworthy and reliable.

Mimi was very sweet and cordial but in the end I am severely disappointed in this service,…read moreespecially after our realtor recommended Mimi's. First, my wife was told that the premium "deep clean" was our only option because of our distance to the area she usually services--which is Alamo Ranch, just a 15-minute drive up Potranco to the house we just bought. I am still left wondering and flabbergasted about what exactly we paid for. She assured us that with the purchase of a deep clean that they "clean everything." We hired Mimi to clean the used house we purchased, which had no furniture and was to the naked eye superficially clean--ready for a walkthrough, yes, but not deep cleaned to belie the five years the previous owner lived in it. I am left to assume Mimi's crew saw that our new home was clean enough for a showing so they halfheartedly worked, thinking that someone else already did the job for them. She sent us pictures of her small crew cleaning our windows and a picture of a wet, mopped kitchen floor. But as you will see in the pictures, while the floor was likely treated with product, there was bits of trash and debris left brushed up against the edge of the floor as if the floor was mopped and all the clutter was sloppily pushed over and left uncleaned. Most disappointedly I am continually finding splotches all over the house that I have since had to clean myself and more often than not only required a gentle wipe down, which means it was never done in the first place (see pictures). In the end, we can be guaranteed Mimi cleaned our windows, mopped our small kitchen, and cleaned most of the baseboards. Does that constitute a "deep clean" in a three-bedroom, 1500 sq.ft. home? I don't believe so. Mimi, to her credit, refunded us the money that it costs to upgrade from a basic clean to her deep-clean service.

I cannot recommend Mimi's Maid Service enough! They are professional, warm, personable, efficient,…read moreup front, and highly skilled. This business is licensed to clean homes and workplaces. If you're not sure who to hire, wonder no longer! Hire them!

Very sad. I chatted with Andrew, and we set up an appointment for 9 a.m. today, with a one hour…read morewindow arrival time. By 10:30 a.m. they still weren't here, so I left a message for them, sent them a text message as well as tried to reach them through Yelp. I don't know what's up, but for them to not even bother to call to let me know they can't make it is very unprofessional. I'm very disappointed and would not hire them.

I've been searching around, trying to get ahold of someone to help clean my house on a regular…read morebasis. I was having communication issues w other businesses and slow response times/ unclear information. I stumbled across MESA's page and decided to reach out. Andrew had quick response time and was extremely patient w me. He answered all my questions and really listened to my concerns. Their website is simple to navigate and the options/prices/services offered are unmatched. When Andrew and his coworker arrived, they were prompt and friendly. Did a great job addressing my problem areas like tub and dusting those hard to reach spots. Everything was spotless and completed thoroughly. He has a professional attitude and made me feel extremely comfortable! I will be recommending to my friends and using his services again in the future. Thanks MESA!!

I asked them to perform a very specific list alongside any other standard move out cleaning. They…read moretold me they would get it done with no problem. They left my place with several of the items untouched or half way done. They sent a crew out to redo the job and yet again... they did not complete their end of the deal.

This company practices with integrity, compassion, and value. For over seven years they have never…read moremissed an appointment and have always been flexible with my needs. When I cancelled at the last minute because my grandmother had passed away during the night, they did not charge me for a late cancellation as some companies might. Instead they brought flowers that same morning and quietly laid them at my door. It has been five years now and I still remember that act of kindness. They are so much more than their reasonable prices and quality cleaning. I highly recommend Gimme A Break.

Excellent service. First time using a cleaning service and we are beyond happy with the experience…read more Saves time and it is such a pleasure to come home after work to a sparkling clean home. The ladies are exceptional and friendly. Plus everyone so far adds a little something, personal touches to bring a smile once you are home. The online pay and tip service is seamless. All input or feedback is welcome by the crews. Very happy and would recommend to anyone looking for hassle free trustworthy top notch service.

I scheduled service for my home; however in the meantime, since I had not used the company before,…read moreI felt it wise to contact Lupe's House Cleaning to figure out which service would better fit my needs, general cleaning or Deep Cleaning service. I sent an email, but never heard back. To be on the safe side, I reached out to the office to discuss particulars and to avoid any surprises prior to the date of service. I reached a gentleman in the office on August 12, 2026 who was very RUDE, UNPROFESSIONAL, and simply UNREASONABLE for whatever reason. It seems he became agitated because I mentioned my email contact went unanswered. He tried to justify that my way of contacting them was not typical, but it also became quite apparent that someone in the office had dropped the ball, and failed check their conta on a necessary basis. Needless to say, the phone conversation went south completely. As a customer, who are you to tell me to look somewhere else???? This is just another example of how people are unprofessional, defensive, and threatening when they should NOT be. You are in the wrong profession, and as a business owner you need to exercise restraint, composure, and discipline. The old saying is "Humility is next to godliness." DO BETTER, don't take anything for granted. I will never ask you to ever do anything for me, because you have demonstrated a despi attitude.