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    Maid4U

    5.0 (1 review)
    Open 9:00 am - 4:00 pm

    Services - Maid4U

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Post-construction cleaning

    Maid4U Photos

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    2 years ago

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    InstaMaids - Maid Service. Made Simple.

    InstaMaids

    (813 reviews)

    Downtown

    I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

    I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

    Fremont Janitorial

    Fremont Janitorial

    (4 reviews)

    We went with a different service due to the planning on our end, but communication was always…read moreprofessional, responsive, and detailed with all our questions. Thank you Ricky/Ari! Update: So the other company that we booked cancelled on us due to the staff calling in sick the morning of the cleaning. I understand people get sick, but atleast ensure proper coverage for the same day for those situatuons. They couldn't find anyone to cover until after Christmas. At that point we were so disappointed and didn't want to work with them anymore, so I reached out to Ricky again. He was able to find a team to do the cleaning for immediately. This was for our post home renovation project, carpet and tiles removed and hardwood floors installed, so plenty of dust from the air pretty much coated every surface of kitchen bathroom and furniture that was even covered. Even though we tried to wipe it ourselves we needed a professional cleaning done. Ricky's team showed up and did an amazing job getting our place like new again. The tile dust from the bathroom tile demolition got all over our shower doors and tub, but it was spotless after. The kitchen cabinet doors didn't feel grimey anymore from the kitchen demo, and the new floors felt great after it was professionally cleaned. They were on time, super nice, and done in about 3.5-4 hrs. Before leaving they asked me to check everything if it was good or might need more work, which I appreciated. We were super happy with the results. Should've gone with Fremont Janitorial to begin with! Thank you Ricky, Keilly, and Charito!

    Fremont Janitorial is my go to service provider and the prices are reasonable. Currently they do…read moreweekly cleaning services at our business. The employees are all friendly, professional, skillful and efficient at getting the jobs done in a timely manner. Ricardo is very attentive and quick to action with special requests. We recently had our floors cleaned and everyone kept commenting on how great they looked. I have receive nothing but amazing service from Fremont Janitoral, and highly recommend them for your service needs.

    Maid4U - officecleaning - Updated September 2026

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