I moved into the apartments behind this business some months ago. Shortly thereafter, when I…read moreordered things online, I noticed that I could pick them up as an access point here. My apartments are often inaccessible due to others locking our entry door during the day, and I sometimes worry about things getting stolen. This takes care of both of those issues. Perfect. Imagine my surprise to have the cherry on top of cheery, lovely service every.single.time. I come in (which is fairly frequently). The business appears to be family owned, and they've got a litany of other services I wouldn't hesitate to ask for, if needed. Whenever I have a package to pickup, it's always quick, efficient, and with a smile- what more could you ask for? I'll be sad to move in a few short months, but I've appreciated these folks alot in the time I've been able to use them. Fair pricing, wonderful people. Thank you!

Just left this location where for the second time in a row I have had the wrong mail in my box…read more This does make me concerned about who may have my mail in their box. When I noted this to the cashier at the register, she responded rudely that she is not the one who "throws the mail." She then directed me to speak with the manager. He did not acknowledge me and went on slow slowly helping other Customer. I just walked out. I think you should be careful about engaging their service.

Beware that this store has implemented a $20 fee to pick up a package. This is *in addition* to…read morefees that the shipper already paid UPS and is assessed to you as the recipient. They give you a runaround about how they're not actually UPS, even though that's the name on the door, and they can add whatever fees they fancy, in whatever amount they choose. So you either pay the junk fee or let them send the package back.

I don't know what it is with this location and I've been selling online for 15 years never had an…read moreissue like this. I shipped out a package on 11/20. It arrived to this location on 11/25. It still says "preparing for delivery" and today is 12/2 so now i don't know what to tell the buyer. It's obvious it was lost tried calling no answer nothing. I guess the package will just live there forever.

Getting mail in the mountains is a challenge! Jimmy and team always go above and beyond to make…read moresure we get all of our deliveries. They are super helpful with shipments too always willing to check for delivery times prices and are on top of circumstances here so that our packages get where they belong.

I mailed a package with Just Send It, and the entire experience has been extremely disappointing…read more My package was reported damaged, and while the company opened a claim, I received no meaningful updates. After several trips to the store and a week of silence, I finally got an email asking for details about the package contents. I responded immediately with descriptions and photos -- that was over a month ago, and I have heard nothing since. At this point, I'm out the cost of shipping, and my package and its contents are missing. The store itself is unorganized and cluttered, and when issues arise, their customer service is nonexistent. They do not follow up, communicate, or take responsibility. Strongly do not recommend.

Amazing! Helped me in my rush situation and I am so grateful to have this fantastic service in…read moreSalida. Extremely helpful and a pleasant experience.

When mailing my package, I was shown on the screen by Kenny that the shipping was $23, but when…read morepaying the cost was suddenly $26+ ??? I was magically charged an extra $3, contrary to what I was shown. I didn't notice this till after I payed. Also, what a ripoff to charge customers a 4% extra fee when using credit or debit cards. I'd expect that from a thrift or pawn shop, but from a shipper that uses USPS, UPS and Fedex? What a joke. There's a first and last time for everything. This was the last time I'll use this 'service'. If you go here bring cash, and keep an eye on the transaction... or just use the post office.

I am always so pleased when I go into this store (which lately has been quite a few times). I can…read moresay the staff (all of them) are just wonderful! They are extremely friendly, nice, professional, and efficient - keep it up since you make it so easy to bring items in to ship and return!

I had an opportunity to pickup a package that was sent to me by another UPS Store. That store was…read morelocated in Oro Valley, AZ. The cost of shipping that package was $108.00 for a two day delivery to Breckenridge, CO. When proceeding to the Breckenridge location I was informed that there was a fee $40.00 for the store to receive the package. There was no fee schedule for pricing; it was in my opinion a commissioned transaction. That said, with no published rate.... Fortunately, I have contacts deep within UPS and will convey this shady and dishonest business practice. I would not and cannot recommend this establishment.....!!!!!!!!! Avoid at all costs......

I use this place frequently. The people and service are awesome. So convenient and I'm in and out…read morein a matter of minutes.

Excellent Customer Service Had to come in twice (my fault)…read moreand store manager and the young lady at customer service saved my day !! Thank you so much !!

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

Have enjoyed using this service for several years now. Thank you for your prompt and attentive…read moreservices.

Went in Christmas Eve day to pick up package because UPS had left a note on my front door. The…read morelady at postalannex was understandably in a rush locking the door behind me at 2:00pm telling me to come back. To be honest I'm not sure she heard a word I said she was in such a rush I came back to pick up my package December 31st arriving at noon ant the store was closed. The following day was New year and of course they were closed that day. as well. I realize it was the middle of the holidays but I've never heard of anyone closing the day before the New Year. As far as feeling welcomed into the store and the friendliness of the employee they were seriously lacking in that regard. However they do carry some really neat cards for all occasions along with other little gifts . Pricing is higher than USPS and UPS. As far as going back for any services they do offer , I'll take my business somewhere else.

Ive been working with Stephen at Aspen Leaf for over 4 years now...on a weekly basis. Literally…read morecould not be happier with the service and professionalism - and I'm a tough customer with many last minute needs and unusual project requests. I highly recommend you let Aspen Leaf take care of your printing needs. Always on time and the price is right! AND they have a great little gift shop in the front of the store!

My Goodness. Read the other review and should have known better. Had 16 pages printed, 17 scanned…read moreinto 2 files. Business owner (who did all this) says $20 when I go to pay. No calculating (printing I was told was 15 cents or something, not gonna make a round number). Taken aback I say, "$20?!" Yeah, for printing and "labor." Like he just made me a brick wall or something. He took forever and a Tuesday to do all this. Molasses moves quicker. And his partner, whom I consulted with originally, said scanning would be $1 to "set up," whatever that means. Still a far, far cry from $7.50 or whatever per freaking scan (it's NOT by page, because you know, labor and all). When I called her on it she said, "Well that's his business. I do collectibles." He gave me a whopping discount down to $14 and change. These folks don't know what they're doing. Arbitrary pricing is a terrible business practice. Please improve. Will literally be driving to the nearest Office Depot in Denver before using these guys again. What a joke. Edit: Interesting copypasta response. Should tell you all you need to know about these guys.