Printing services is AWFUL. The employees don't know how to provide an accurate quote. Mine was way…read morelower than the price they charged AND I had to pull about 50 staples and re-collated and staple myself. They had staples 2 documents into 1. Total waste of time and money.

Love the staff here. Love the manager. Love the professional treatment. I just love this store!…read moreThere's even shade to park in, so I can run this errand with the dogs.

I was very disappointed. I checked online and it clearly stated that they were open until 6:30 I…read morerushed to get there and pulled up at 6:17 p.m. to find the open sign had been turned off and the door had been locked although there was still a customer inside the building . Very bad for business .

I am extremely disappointed with the service from Wenatchee UPS…read more 1. I stayed home for 3 working days to make sure I got my package and it wasn't stolen. My time is as important as anyone else's. 2. No UPS man knocked on my door, no label saying he stopped by, no ringing my doorbell. 3. NOW, I learn from eBay the UPS man could NOT find my house. NOW UPS is holding my package. But at which location? There are three. What? He hasn't been trained to know how to use his GPS when I am 2 blocks from the Chelan county courthouse and UPS has delivered packages to me before? Now I have to wait and find out which UPS office has my package so I don't waste my time going to the other 2 UPS offices by mistake. If I could rate UPS at O I gladly would have. Use Fed-X instead of UPS. There is no excuse for such incompetence.

You would be hard pressed to find a more personable, accommodating, and efficient business than…read moreLori and her staff are.

Always a pleasant and great experience! Friendly and quality service with the ability to accept all…read moremy Amazon returns.

I was told they are closed permanently. That makes it difficult for people here in town to get a…read morelarger print job done as we will need to travel to another town to get this done.

UPDATE- So I went to Das Copy Shop yesterday to drop off a fed ex package, fax some papers and get…read moresome colored paper. All went great - except the fed ex shipment was causing problems. READ THIS- the owner was unable to ship it, so she offered to take it to fed ex on the way home. If that is not amazing (and kind!!) customer service then I don't know what is. THEN- I had return after getting half way up Blewett Pass because the folks I had faxed needed a copy of my drivers license faxed. So I drove back. The gal at Das Copy Shop, again, was super nice. She made a color copy of my license and faxed it. The she wouldn't take any money for it. Her comment, "You've already spent enough." This is the small town kind of stuff I love about Leavenworth.

The best customer service! The owner is very helpful, and always will stay late if a project needs…read moreto be completed. I would not go anywhere else in Cle Elum. Prices are better than Ellensburg and anywhere in Cle Elum.

From the owner: UPS, FedEx & USPS Shipping Print, Copy and Document…read moreFinishing Services Wide Format Architectural and Engineering Prints Graphic Design, Business Cards, Advertising Materials Photo Processing including Passport Photos Office and Notary Services Boxes and Packaging Services Greeting Cards Mailbox Rentals

It's a very convenient place to drop off packages that need to be shipped. The staff is very…read morefriendly and helpful.

I needed my tracking information promptly and was told it would be emailed. I emailed the business…read moreemail incase I hadn't written it legibly or anything and wasn't given tracking before end of business day. This makes it incredibly inconvenient for me to complete a transaction for selling online. I now have to wait all day Sunday and who knows how long Monday to receive information.

Came by to drop off package on Saturday April 18 at 5:55pm . sign said you close at six. Lights…read moreout no one there. fyi

What a mess of a "mail n more" place. The "CEO" Teresa came out with an attitude from hell and was…read morebad mouthing us to another customer in close promixity of my niece after we asked for an itemized receipt of a $113 total --- understandably so, any customer would question a total that high for some copies, a scan and two certified mail letters. After I mentioned she was being overly aggressive, she insisted she was not while still behaving insanely rude. The poor staff member she had was unable to handle the tasks herself and was improperly trained so made mistakes although she was trying her best to be kind through the entire interaction. I am appalled at the customer service and even the attire of someone whom claims to be the CEO. This place is an absolute joke; unprofessional and disgusting customer service with zero etiquette. My mother has frequented this place and I have advised her on many occasions to handle her copy, print and mailing needs here. However, after the way we were treated today, we will never return and make sure we alert the community of the behavior and unprofessionalism. TIP: FEDEX, UPS and USPS will be WAY cheaper and friendlier. Mailing costs alone will be at least 33% less and you will just need to print out at staples or actual UPS store (wish I had known this sooner).

They are generally pretty good, but customer service sometimes isn't what it should be. Today,…read morethere was only one clerk dealing with a couple of older people who were taking forever because they weren't understanding anything that was going on. There were nine people in line and there were people in the back who could have been working the front end, but they just weren't there. I ended up walking out so I could get to the post office in time to mail a different package. I guess when you're the only game in town, you can afford to do things like that. The waiting in line for more than 10 minutes when the line isn't moving at all is a sign that something is going wrong.

It makes my day when I have a lot to do and see a return. I don't dread it because I love the…read morestore. I also get a kick out of the horror stories I hear from my husband when he has to stop by the UPS stores on the west side, which makes me appreciate ours even more.

That exact moment when you sit in the car and your brain goes, "You forgot something..." is…read moreuniversal--but the chocolate eggs being the final boss is what makes it elite. And the box... hanging on by pure hope and questionable tape decisions By the time you walked into the mail room it was basically a cry for help like, "Sir, I don't need shipping--I need intervention." And yes--mail room guy really said, "Don't worry, I've seen worse," and then performed a full repack like a professional gift-saving surgeon. Absolute legend. Honestly, your son is getting a package filled with love and a great backstory, so that's a win all around

Had a package weighed for price. 3.3 lbs costs over $40 due to rising gasoline prices, extra if…read moreinsured. Decided to stop at UPS center to get shipping cost comparison. Same weight, around $20 plus included insured coverage of $100. ‍ Just saying!

My father and I received excellent service at Pak it Rite this past week. Ashley took extra care…read morewith our shipping needs. She treated us like family. We highly recommend them for all your shipping needs. There are some really cool items in the shop as well. Thanks again for taking extra care of us! If we could give 10 stars, we would!

Please do not order from this company. I received cherries from my sister as a birthday gift from…read morePak it Rite. It was delivered and placed in a bin side up. There was no indication on the box, placed with side up, that the items are perishable and needs to be refrigerated. I called and spoke with Diane, the owner, who was extremely rude. She indicated that the cherries left her facility in good condition. This is probably true, but when the package is placed in a bin without the recipient's ability to see it readily or the side up that indicates that it is a perishable item, then there is a likely risk that the item will spoil....which they did. If you want to order or give the gift of perishable edibles, please do not use this company. Please invest in companies willing to stand behind their service.