Great service they texted me to let me know my package had been delivered. What other business does…read morethat?

Sonny was awesome. Went above and beyond to find me a box that we could put my items in. Also,…read morewrapped some fragile candles. Service was amazing especially when I get a photo that everything arrived on time and in tact. Definitely valued the one on one customer service.

Very bad customer service. Always making you feel unwelcome and as if they are doin you a favor…read more Also always charging more than expected.

Service was great. They have everything there, check their list of services. Fast and easy!read more

Diamond Bar Mail N More provides excellent, professional, fast and very affordable services…read more Whenever I mail my packages across the U.S. and locally, Calvin makes sure to find the best packaging, and specific shipping categorization to maximize the speed of delivery while keeping the cost at a great deal. They provide mailboxes, notary services, copying and printing. When I was down on my luck and out of a job Calvin helped me print and customize my resumes and guerrilla marketing materials. I got a job with AAA shortly after. If you want the best one stop shop for business products and services stop by Diamond Bar Mail n More and see Calvin. He's an amazing expert and you'll like what you get. I guarantee it. - Kevin Lim

I blew into Diamond Bar Mail N More today, Saturday, at 5 minutes before closing with two packages…read moreto have labels created and shipped. Calvin, the customer service representative, was so kind and patient me in getting the information he needed as the clock kept ticking. I was completely ignorant of the UPS shipping procedures but Calvin showed no signs of the exasperating circumstances. He completed all of the processes and thanked me for my business. What a great guy! I'll be back.

No wonder this UPS store have bad reviews! Come here first time blame I need to return to whole…read morefood for amaze order, but told the lady we changed to UPS to return! But she still say have to return to whole food, and I understand that it might be Amazon system errors! And I had change return location and today I'm trying to return, they told me "we can accept the box like this"...hello what the fxxk? If that's the issues please let me know last time when your worker know I'm gonna return here!! Thos store super fuck! Will report to UPS HQ!

I stopped in here on a Monday after work to get my fingerprints scanned in order to get a…read moreCalifornia criminal background check needed for a visa application. The girl that helped me out was nice and friendly. While the live scan was pretty quick and easy, there was a lot of paperwork involved. The cost including government fees came out to be $70.55.

There are 20min parking spots right in front or around the corner…read more We have been coming here almost every day from selling stuff on eBay and needing boxes. This store is very quaint and welcoming! The owner/person at the register was really nice. And they have great prices here (there is a shipping store walking distance from us but their prices are not great or service so we are willing to drive here). I highly recommend coming here for your box needs! And they have some sports paraphernalia like jerseys and Nike shoes (all under $100) and random trinkets.

I went in to do a drop off and was feeling all over the place, not having anything prepared. I felt…read moreembarrassed walking in with a packing slip the size of my head. I didn't catch his name but I'm assuming he was the owner, but he was really nice and helped me out. I'll be coming back for sure and everyone else should too.

From reading the other reviews I guess this place is under new management? Well I honestly always…read morecome to return Amazon boxes and never had an issue it's usually scan and go but the one time I need help the two ladies (new owners) that helped me were quite rude and when I tried to express my dissatisfaction with their customer service they just kept making excuses instead of doing something about it. They charge $3.50 to print a label!! And charged me $8 for a roll of tape!? They get upset if you box isn't put together and questioned if my items even fit in the original box they were sent in?? This place has trash customer service and prices and I will only come here for Amazon returns from now on so I don't have to interact with them and their horrendous customer service and prices. Do yourself a favor and go somewhere else!

Unfortunately this location is under new management. They let go of the prior employees and the…read morecustomer service has deteriorated. They've changed their processes, which make them inefficient. It's unfortunate because I really liked this location under the prior management, but I may need to start heading over to Chino Hills. Do not recommend.

Been here a couple times to mostly return items and to ship/drop off items. Each time have been a…read moresmooth process. I'd say they're pretty understaffed, 1-2 staff members only but they work as quick as they can. Interior is clean but can stack up pretty busy with all the boxes throughout the day. They get busy pretty often as well so expect some wait times during peak season/hours. They recently added a self serve kiosks. I see some people using it to scan in their items to speed up the process. Love the addition overall.

Great service and organization while the line formed out the door. It's the busy season of shipping…read morepackages off to loved ones. Amazon return self serve kiosk in front. Email to send files to is at the front by the registers. Mail PO boxes available with different pricing for various sizes. Plenty of parking right in front.

I had a great experience at Rowland Heights Photo and Mail. I needed both witnesses and notary…read moreservice for my legal documents, and they handled everything quickly and professionally. The staff was very helpful and patient throughout the process. They clearly explained what needed to be signed and made sure everything was done properly. Finding a place that can provide both witnesses and a notary in one location is very convenient, and it saved me a lot of time.

I asked the guy at the a question about passport photos. I thought he did not hear so I asked…read moreagain. After asking the third time, the guy sitting right behind him rudely shouted the response to me in perfect English. If the other guy was hard at hearing (I don't know if he was) he should have responded right away. It is never called for to shout at a customer.

I'm leaving a very well deserved FIVE STAR review for this Chino Hills UPS store. Earlier this…read moremorning the entire Staff was so courteous while helping put my mind at ease returning an important package to a cable provider and Verizon Wireless. I had no idea what I was doing but they took the time to explain the process and every one of them on a combined team effort had me in & out within 10 minutes. I have to add the store was extremely clean and the parking here is plenty Thank you once again for the courtesy while making me feel like a VIP and doing a great job with my packages. I really don't understand a few of the not so favorable reviews here, give respect & you will get respect in return that's how I was brought up. I was warmly greeted the second I came into the store. I'll be returning to your store for any future needs as well. Joe H.

This store used to provide decent service. The last several times I had went, the service had been…read moreextremely poor. Today, I go in along with 2 other customers and the older Asian male angrily said "We're closed!". No closed sign in sight. The woman behind me questioned "You're closed?" He rudely, replied back "We're closed!" This was during regular business hours and no sign alerting customers that they were closed. I think the Better Business Bureau needs to know more about this UPS store.

Great service at this location. I havent been in quite a long time. The owner remembered me and…read more helped me get my mail i had there for quite a while. I have been using their virtual mail system for my business since 2019. The price is fairly reasonable and hasn't gone up too much since.

Quick and easy drop off if you already have a label. I was able to get in and out faster than I…read morehad thought because the person saw that I already had a label even though they were helping someone else at the same time. I can't really speak to value as I only needed to drop off a package that already had a label from my company, they seemed to be trying to recommend cheaper options to the lady in front of me though. They offer all mail services, so you can choose the option that works best for you or that is cheapest. You just have to ask what your other options are. The person behind the desk is pretty knowledgeable and suggests options based on weight and tracking availability for the package. I was thoroughly surprised that he was trying to suggest options.