I went to this location for my returns and they are very helpful. They helped me to submit my…read morereturns and packed it too for free.

Geez, for a company that caters to all sorts of customer needs, they sincerely lack customer…read moreservice skills. Stopped in, was not greeted by either employee. The older Indian woman stared at me, the younger teenage girl barely spoke to me. If you both dislike your job, or working with the public, look elsewhere for employment. I was pleasant, despite not being given same courtesy. Very uncomfortable feeling to the entire environment.

My review was meant for the UPS store at 9660 Falls of Neuse. (Yelp won't let me correct.) :…read moreThey are very efficient at this UPS. I guess that could change with a change of personnel. But right now tbey are great.

I like this UPS Store in Wakefield Commons. It is easy to get in and out of the shopping center and…read morethere is plenty of parking. The staff are always friendly and welcoming here even if you are just dropping off a package. I noticed today that they also sell postage stamps if you would like to skip a trip to the post office.

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

From the owner: Now open at 6134 Rogers Rd in Rolesville!! Carolina Pack Ship and Print is your convenient pack,…read moreship and printing store. We are an authorized UPS and FedEx shipping outlet! Offering mailbox rentals with a physical address, package receiving, notary public, printing, copying, passport photos and more! Our focus is on taking care of you and making this all as easy as possible.

had the best customer service at the TSA. The employee named Steve, made it fun and he got me out…read moreon time when I had an appointment to get to. He was very caring..

One of my two online print order from the previous day was not able to be located. Okay that…read morehappens, well I had a coupon code online. I expressed this point specifically to the supervisor. So, after spending 30+minutes in the store between looking for the lost item and reprinting, I was then charged full price and not given any type of discount for inconvenience.

At least in my experience, this shipping company has the worst customer service I have ever…read moreexperienced. I like doing things from the comfort of my home so I expect to be able to print out a shipping label. No matter what I did, the website would not accept my information. So I went to the local FedEx center to get a label and ship it. They told me that they couldn't print out a label for me so I had to go to Walmart to get it printed. The one in our local Walmart has rude and condescending employees. I told he employee this, he shrugged and said that he was sorry but their center doesn't print out labels and the store in Walmart was the closest FedEx that could. I went to the UPS literally across the street. The cost was the same but no hassle. I definitely do not recommend this company as a whole. They should take another look at their business model to make all of their centers customer friendly.

The manager of this store needs to work harder at customer satisfaction. None of the employees…read moreanswer the phone and it rings for longer than 5 minutes with no one picking it up. This tells me the employees are either instructed to not answer the phone or there is no requirement to do so, thus they do not answer customers queries. This all signifies to me that there is a terrible manager in place at this Walmart / FEDEX location who does not care about ensuring that families get their holiday packages. The regional manager or Southeast Reps need to be aware of these break downs in efficiency and people first customer service. Any number of customers who need assistance in the store can wait on line while a phone call is answered. If not on the first ring, perhaps on the 15th. Even a hello thank you for calling Fedex, can you please hold for just moment. No, nothing. Endless ringing. I mean, why even pay for a landline?

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.

The employees are always very helpful and friendly. Been here many times and i've only ever had…read moregreat experiences!

This is my "go to" place to print, copy, mail, ship, etc. We had our passport photos taken here,…read moreprocessed our TSA pre-check applications, and more. The staff is friendly and helpful. I highly recommend this Ship on Site location.