This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

I have been using this store for about six years. They are professional, courteous and efficient…read more My #1 choice for Amazon returns even though it costs $1. Sometime ship packages too.

Amazing service. The young lady working on 4-19-25 is very good at her job. Multitasking , and…read morefriendly.

Don't go there, the lines are short, I just learned that you can even drop off USPS with them (my…read morefault I can't read the label). The staff is super friendly I go there just for the smile! And then to top it off, they even take the audacity to go the extra mile to know how to best and fasted do international shipments. Outrageous, don't go there because you are surely going to make the wait longer ;) Seriously, they are great!

People were helpful & friendly but, they charged me $2 ($2.40 w/tax) to print a label on a piece of…read morepaper. What a rip-off!!!

I have been here twice. It is conveniently located, tidy, and has a great selection of envelopes,…read morebubble mailers, boxes, tape, etc. The customer service is excellent. The guy who works there does not hesitate to provide a label or extra tape when necessary. When I was there a second time, there was a couple scrambling to finish up some paperwork for a passport, but the UPS guy came for the noon pickup and could not wait for them to finish their paperwork, and then left. The shop owner let the couple have all the copies and envelopes he had provided them for free, then gave them directions to a nearby place that had a later UPS pickup time. THAT is the sort of personal, generous customer service that will make this my go-to mailing place.

Very disappointed. They closed business owing customers and broke contract agreements. Owing money…read more If you talk to them they would say we can not push a back key. Been in business 40 years here. They do not understand a thing under business law.

Had to ship a computer overnight and they packed it up and got it there in under 24 hours.read more

We came in to get a few things printed for our business and Julie treated us so poorly. Once…read moresomething didn't go her way, her mood completely changed and made the rest of the experience really terrible for us. She rolled her eyes a couple times at us and made us feel like we were a problem to her. We had to come back the next day to pick up our items and she was even more rude this day. There were some things different than the prints we had approved the day before, and she instantly blamed us and made sure to let us know it wasn't her fault. We needed to have it redone and she wasn't happy about it at all. After she fixed our item she just gave it to us and didn't say goodbye, thank you, or anything of that nature. She purposely turned around and started talking to a collogue to prove a point to us that she was done with us. We will take our business printings somewhere else.

I don't always think to rate my experience at service providers such as FedEx, but this location…read morewas great. Thomas was prompt, informative, and friendly. I was dropping off a simple return and he suggested waiting 1 minute for my receipt for tracking. He also informed me of a couple of additional promos going on this month. Everything took about a minute and a half and I was back on my way. Fast, friendly, and informative service. Thanks, Thomas!

Always helpful service and as a regular user of their shipping services, it's nice to be personally…read morerecognized

I've had a horrible experience at this store. I paid them $85 to pack a set of heirloom chins to my…read moreneice in FL last September. The carton arrived damaged and many pieces of china broken. I paid for insurance to cover any breakage. UPS Insurance company blames the store and the store blames the shipping company. I've fought with both of them for over 3 months now. As far as I'm concerned they are both at fault and all they want to do is argue with me. My next move is Small Claims Court

I was picking up a package because my school was closed that week it was being delivered. UPS…read morecustomer service adjusted where it would be held for me to pick up and I had to pay for it to be held. At this store the clerk tried to tell me I had no packages to pick up because my ID he looked up had no package (again the package was going to a school). But I saw the package right there in his pile of boxes and I had the tracking number! Instead of having good customer service he blamed me for having a business address and not my name on the package! But it is UPS and Scholastic that address the package in that way ?

Found this place near my old apartment in Westminster in August 2025. I was moving the rest of my…read morebelongings out of my favourite state: Colorado. This is a well-stocked shop with everything you could need for shipping. I brought in a large number of boxes of shoes that wouldn't fit in my car for the drive home. Yes, they are in their boxes because it is far easier for a shoe hoarder to store and organize ones collection. The owner was in the store the day we went in and he helped pick the right box and customised the box so nothing moved and to reduce the cost. He finished the packing, printed out the shipping and tracking labels and receipt for me, and we were on our way. My package arrived on time and undamaged. I couldn't have been happier.

The customer service was amazing. I went in to get my fingerprints taken and the man working was so…read morekind and friendly! Found a cute card and calendar to buy my mom for her birthday as well!

This uhaul had lots of boxes big and small that have been used for a discounted price of .50, great…read moredeal if you are moving!

Very cute nice couple. pleasant calm and always smiling. when i walk in here it feels like family…read moreand prices are not that expensive, keep up the good work

I've been using Mailbox Express as a business address for over 5 years, and always get great…read morecustomer service. Deborah and Oliver are so very friendly. Always a great visit.