Great people to work with there and great service!!! Always willing to go above and beyond to help:)read more

Brian is awesome , would recommend them. is very convenient off of Park Avenue? And the staff is…read morevery polite and helpful.

Mailboxes of Iowa City is just about 2 blocks from my downtown apartment. I go there 2 or 3 times…read morea week to mail items, or send packages via UPS or FedEx. The staff are all wonderfully friendly, efficient and know what they are doing ! I had a snafu will one package under the care of FedEx...they helped me through it and problem was successfully resolved. Marti VA

I was able to drop off my FedEx package with a printed label. Staff were friendly and expedient!read more

I was always confident in this shop, and knew they'd take care of everything I had to send…read moreanywhere--overseas or stateside. For several years, this was the first choice for me when I needed shipping. They are always professional, friendly, courteous and careful with packing. I never had anything break when they mailed it for me. I retired in 2021 and moved out of state. If I could transfer this entire store down here to Tennessee, I would sure do it. Our post offices here locally close by noon every day. We don't have a Mailboxes or Goin' Postal store within 20 miles.

Very efficient & helpful staff & I had a lot of packages to mail! They helped me find the best…read moreprice and shipping.

Excellent customer service. The staff working were super friendly - despite some attitudes from…read morecustomers ahead of me. The store has changed a little bit since my visit last summer. They still offer the best greeting cards around, but don't have much other merchandise. This location seems to have evolved with the times in an effort to keep up with the never ending stream of Amazon returns. All of the items I was returning were put into individual bags, which I appreciated (even though I wasn't keeping them). Be careful in the parking lot. It's cramped, and people zoom in and out pretty quickly.

Delivery truck drivers are loud, talking loudly on speaker phones, leaving loud blinkers on while…read moredropping off packages, they park and block parking spots. Zero disregard for neighbors Loud and annoying

Best business practices ever. They're always so helpful and convenient. This UPS store takes the…read morehassle and stress processing any returns. Keep up the great work!!! You are appreciated!!!

I do alot Amazon returns and I love going to ups because they are quick and Tara is amazing she…read morealways multitasking helping out alot. I hardly ever have to wait long.

Worst experience I have ever witnessed. I received an email stating my package was dropped off. the…read moregentleman didn't even attempt to ask what my name is, or tracking number. he said they don't have it. how did he even know. didnt attempt to help whatsoever and was extremely disrespectful. this tall white bearded gentleman just wanted to dismiss and avoid doing his job. I then proceeded to mention I needed to also mail something off. he then asks for my ID. was in a hurry and only had my military ID at the moment and without hesitation says they don't take a GOVERNMENT ISSUED ID! like how is that possible when it says online you do?!?! he said it's policy. this guy literally is a waste of space and wants to part in providing customer service. I will not stop reaching out until this gentleman is fired. making up rules to avoid helping.

This store is by far one of the worst! If you must ship UPS go directly to the UPS terminal. I…read moreshipped a package which was lost and tried to file a claim but was told there was nothing they could do. All employees are unhelpful and demeaning, if you question the process or make a suggestion you are called rude. Save yourself the trouble of a horrible experience and lack of professionalism and use FedEx or UPS directly. This is a definite do not use business!

Never had a problem with this store. The employees are always polite. The only issue with this…read morestore are the customers. I swear no one in the qc knows how to form a line. They stand 6ft apart and 8ft from the customer service desk so it easily puts the line out the door or you cant even get in the door because people are standing right in front of it. They should put down some tape or something to help with the customer line issue.

I don't know how UPS allows this store to remain open. I've been there twice, it's filthy and…read moresmells awful.