this mailing center adds to the community . There're so few independent businesses with storefronts anymore. Gary provides a nice service and people like stopping by and getting their mail from Gary or sending packages. read more

Amazing service, an absolute pleasure to deal with. Always great when you deal with a professional!

Kind of sketchy at first but the guy inside is actually really nice and helpful. Went here to get the certifix fingerprint and the guy was quick and efficient. read more

The owner Gary is great! He's always kind and helpful, giving advice about the options for shipping and cost differences, which can lead to savings. I have had a mailbox here for close to 20 years and would never consider moving it elsewhere. read more

The few times I've been here, the gentleman who works here has been very nice and super helpful. Honestly 5 stars until today I was disappointed today when I tried to send an at-home COVID test at the Fed-Ex Dropbox they have here. He flipped out on me told me to tell everyone to stop trying to send their tests from there. I didn't know who he was talking about as I don't know anyone else who has these test kits, or whether he was even allowed to reject my package. I checked with FedEx to verify, and what he was trying to say was that this place does NOT ship packages considered 'dangerous goods' like COVID tests. It's a fair policy and makes perfect sense but unfortunately, he did a really bad job of handling this interaction with me and left me feeling disappointed and disrespected. I hope he finds a better way of explaining this policy to other customers in the future. read more

great service! i take care of all of my usps shipments and the owner is always super helpful.

Great customer service. Has been there for years. Enter from back parking lot next to Starbucks. Gary is very helpful.

This is my go-to place for mailing anything. Gary, owner, takes the best care of his customers. He's so helpful and kind. Really, check this place out! read more

Worthless. They overexposed a passport photo which was then rejected by the US Passport Service. They then refused to replace the image or refund me because It "looked fine to them", ignoring instruction from the passport office to retake the photo. They essentially robbed me of the photo fee and I had to pay another service to retake the photo (which came out fine and the passport services accepted it) Stay far away. Their product is poor and their customer service is even worse. read more

What nice people! I come in here to drop off packages and sometimes the postage has been prepaid. No problem! They have been friendly fast and efficient no matter what I need- even when they made no money from my transaction. That is what I call service! The entrance is a scary looking back entrance in a shopping center, but don't let that fool you. It's a nice neighborhood right off the Rose Garden. read more

Mailing Service Center - Super clean and friendly, but the entrance looks scary. Don't let it fool you. - Notaries Near Me - Santa Clara, California

I was trying to mail a completely sealed at home COVID test that I have to keep taking for work and another package. They said they wouldn't take the COVID test and since I was trying to mail both in the same visit, that they couldn't take either. I haven't had trouble at any other FedEx locations and there was no warning about this "policy" anywhere. I won't be coming back here again. read more

Best service!!! Nothing shading about this guy!!! It's a USPS substation. You don't have to wait in the post office lines to get your items shipped. If you need Fed Ex, UPS, or other services you will pay extra, it's the convenience of using this center. He has to make a living too!!! He's a notary too!!!! Post office doesn't offer that!!! read more

Affordable. Convenient. Friendly. Top notch customer service! If more people who serve the public are as kind as the gentleman behind the counter here, I may start to like San Jose. Do yourself a favor and patronize this business or go down the sidewalk and pay more. Honestly. I've compared. Considerable difference. (It's the one with the Barber shop inside). read more

The location shares the same area as a barber shop. The barbershop faces Washington and the mail service faces the parking lot. Very friendly service, quick and easy! CASH or CHECK only! read more

Snail mail is slow enough to begin with, and I despise the long lines at the Post Office. So what's a guy to do when they have to send something? Go to the Mailing Service Center on Washington St. in Santa Clara! It's quick, super easy (no matter how complex the package or mail you are sending), and friendly service to boot! I've been a loyal customer since 1999. read more

I stopped in here today to send a large heavy envelope. I was in and out in 30 seconds. Very friendly service, great efficiency, and great suggestions for sending my item the most cost effective way. read more

I've been coming to drop off my mail and buy stamps here and the customer service is amazing. I'm always greeted with a smile and my packages are always sent right on time. I can't thank this spot enough for saving me the headache of heading to my local post office in downtown SJ. Thank you so much for making mailing so easy! I look forward to returning regularly :) read more

I am surprised to see the low reviews. I have been using this service center for years. In and out in less than 3 minutes. Friendly, professional, and honest. If you want to wait in lines this is NOT the place for you. There are plenty of other post offices to spend your afternoons in. Five stars from me. Dozens of visits to this store and always a great experience. read more

Gary has been here a long time and does a really good job. He's always friendly and knows his customers. Whether it's buying a stamp or picking up packages, he's got you covered. read more

Convenient, the Mailing Service Center on Washington St. in Santa Clara is the best! It's quick, super easy, and friendly service- Gary always knows the cheapest and best way to ship a package. Packages always arrive very quickly (even faster than when I have gone directly to the post office). All the supplies you might need for shipping are available and they will help you pack and seal up your package at no additional cost. Gary has even helped me carry things in from the car on many occasions! If you want superior service, save yourself the time standing in long lines at the post office, ship here instead. They also have daily Fed Ex, UPS and DHL which makes it a one stop shop no matter which carrier you are using. You will be in and out in minutes (or less)! Recycled boxes are also available for use at no additional cost! Parking is always available and there is also a Starbucks next door in case you need that quick cup of coffee too. Doesn't get much better! read more

I've used this place for a number of years, and have always been happy with the level of service they provide. If you need advice on how to ship something, or help with packaging or more, either Gary (the gentleman with the glasses in the photo gallery here) or others there will assist you as much as possible. All necessary mailing and shipping forms are available, and a number of different packaging products are also sold here. They also sell some of the newest postal stamps (such as the collector's series that the USPS releases every year) and they also sell postcards. If you have your packages all ready to go (labeled etc) you can also drop them off here. This location accepts both US Postal Mail and UPS items. read more

Charged us $10 for handling for a DHL package that was prepaid and ready to go . Called DHL and they said there should not have been a charge. I went to visit and the owner said he doesn't care what DHL says and if I did a chargeback he would sue me. Definitely not the way to do business. Misrepresent a $10 charge as being a DHL fee when it isn't. Opened a ticket with DHL corporate and they are investigating this branch read more

Had a bad experience when I went today to get some information on a parcel I had to mail. The guy at the counter was busy attending to a customer who was there before me so I patiently waited for my turn. When my turn came, the guy at the counter was very rude to me and wasn't ready to answer any questions unless he saw the package I had to send. Even when I was standing in front of him talking to him, he said he was busy and wanted to attend the next customer behind me. The store wasn't even crowed at that time. Very pathetic customer service. Wouldn't recommend anyone to use their services. read more

I have used this mailing center exclusively. Gary is all about customer service and is straight up and honest. The prices is extremely easy and if not Gary suggests the best possible shipping experience. Recommended 100% read more

Being a customer of Gaurang's (aka "Gary") for roughly 20 years, I've had plenty of time to form an opinion him and his service level: consistently high level...professional, but friendly and flexible. Kinda like most teachers, I'm sure he doesn't get paid nearly enough! If you'd like a break from the long lines and "efficiency" :) of the regular post office, Gaurang's Mailing Service Center will be an oasis that gives you ALL the shipping options available...and some neat extra stuff too. http://www.MailingServiceCenter.com read more

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Went there to ship a letter to Vancouver and asked for options. He gave me a few options. 20 for usps priority mail (4-5 biz days), 70 something for fedex fast, ~40 for FedEx slow (~3 biz days). He gave me some time to think about it so I went on fedex website and found out that I can do fedex international ground for 20 bucks (3days). So I told him I want to do fedex international ground and he started doing stuff on his computer, and told me that he doesn't see that option. So I asked "you don't do fedex international ground?" Then he goes yeah I see it now. Next thing you know he says I would have to pay him 50 bucks as he needs to hire 3rd party custom clearing. I got the hell out of there and went to fedex and shipped it for 23 bucks after tax. 3 days. Do your homework before you go. Dude is shady. read more

The guy that runs this place is a far, far more competent and better grade of service provider than I generally see anywhere. This is important to me as much of what goes into the mail--such as bills--are important and he is nothing but helpful, even during crunch times. He has been there forever and I hope he stays longer. NOTE: There IS another similar business--(opened after him and not a bona fide Post Office)--in the same complex 3 doors down. I think the few complaints I have read may be mixing the two up. Make SURE the one you are at is the actual Post Office substation, especially if it's important or you need stamps. read more

Zero stars if possible! It costs $4.34 to print from an email. Entirely too high of a price to do a device that took you one minute to complete & one sheet of paper printed in black ink. Lol this place isn't good business it also has a faint smell like urine & food of some sort. I went to express my opinions about how much it costs and asking why the guy tells me that gas stations charge to use debit cards & gives me a rude attitude & tells me to go to the post office. I'm good thank you :( read more

I have been a customer of this facility for many years now. I used to be a customer of the creep in the mailing service center next door, until I got tired of his rudeness and him yelling at me. So I simply moved to the right about 50 feet to Mailing Service Center. Gary is competent, accurate, professional, polite, helpful, knowledgeable and NEVER treats his customers with anything other than the utmost respect. I highly recommend this business. read more

Every time I have a need - standard or unique - this place always comes through. The owner is friendly, customer-service oriented, and always offers up suggestions and options regarding pricing. The USPS is always closed on Saturdays in this area, so it is nice to know there's a trusted place I can go to on the weekend because of my crazy busy schedule. Highly recommended! read more

This is my go to mailing spot, he takes UPS, my amazon returns, etc. and is more than helpful. Really affordable, and super kind. I 100% recommend this place to anyone. I was coming home from work and instead of going here and went to a different postal service and was so disappointed by the horrible customer service and high price. Go to this Mailing Service Center, it is by far the best. read more

this place is quick, easy & stays open late. Beats going to the post office and waiting in long lines!

I thought I needed two signatures, but Gary said I only needed one and a .10 cent copy. This saved me $8. An honest and friendly place to do business. read more

Just needed to drop off packages and they kindly took them. Even though I didn't buy anything. I will be back to buy my shipping needs in the future. That was fantastic customer service!! read more

I love this place. The service was friendly and knowledgable. I went for the notary services however they offer mailing-shipping-copying services as well. I will be back to overnight my documents. read more

The man working here knows just how to exploit the customer. I have been here 3 times and each experience has been worse than the last. On my third and final trip I realized the employee working here overcharged for everything. I went in with 4 items with usps tracking codes. All four of my items are now lost and this man is the problem. His attempt at being a third party mailing packages for you is a failure of an attempt. His envelopes were expensive and he charged me for them and for a used, medium Amazon box. The box came out to $18! Most establishments will either give you a free box (usps) or a relatively cheap, new box. The man then asked for my debit and didn't tell me there was a debit fee before typing it into his iPad and swiping my card. The lack of options given to me should have been the huge eye opener before I paid. This man knew I was supposed to get free shipping and free packaging at usps but worked quickly and quietly enough to ensure he took my money without me knowing what exactly was going on. Do not come here. This is a shady, third rate business run by people who don't care for you. Go to a professional establishment and save yourself money. I left here feeling disrespected and taken advantage of and do not want other people to feel the same way. Another reviewer said to do your homework before coming here and I agree. This establishment is run on greed with horrible customer service. Frankly they do not care about you or your package. Instead their aim is to find the most ways to take advantage of you and swindle the most money out of you. read more

This place is a jewel. The proprietor, Gary, is unfailingly helpful and wonderful to deal with. He will tell you the least expensive (and also the best; may NOT be least expensive) way to send packages - USPS, UPS, or FedEx. I have always found him to be generous, even suggesting once (when I thought I could not find my checkbook) that I could "pay him next time." And there will always be, for me, a next time. No lines, cheerful service, informed options (instead of a single choice). And if I needed tape, and he charged me for it, I'd gladly pay. After all, he had to pay for it. Sort of like - I'd pay for the ability to avoid those Post Office lines, wouldn't I? Also stamps and copying available, and parking is never a problem either. read more

This place is the best! I've been coming here for at least ten years. Reading through the reviews with one or two stars, I'm wondering if people are confusing this place with the one a couple of doors down in the same building (which is significantly inferior!). Gary is awesome, and has never been anything less. He's even helped me carry packages from my car. He did start charging $0.50 (I think) for dropping off UPS packages, which is fine by me, if I can avoid standing in line (the longest the line has ever been is three people deep). I do wish he would take debit or credit cards, but that won't keep me from mailing stuff here. read more

A postal service office that only accepts "cash and checks" like its 1982. Super sketchy. Avoid.

I have been using this mailing center for over 10 years and have always received the best service. When I was doing newsletters, Gary stamped and mailed them for me. When I have a package to send, Gary helps me tape it (at no extra charge) and gives me advice on the best way to ship. I was in there today to ship a package that I had questions about, and came away feeling good with the advice I received. I agree with John N. Gary goes out of his way to help the customers. read more