Denee the associate helped me so much send a painting to Washington DC for en event there. She…read moreactually helped me more than myself reading instructions for the exhibit necessary. I appreciate her help! She's awesome !

Needed to drop off an Amazon return package and this was the closest location to Santana Row where…read morewe stopped for dinner. It is located in a strip mall, between a Thai restaurant and a pizza place. There is generally a lot of parking in the strip mall but at that time of day, just before 7pm, the parking lot was full since there are a lot of places to eat there. There was almost no one in the UPS store and it was just before closing. I step up to the counter and show them my code. There were 2 people behind the counter and both of them stepped forward to scan but they could not decide who would scan my code. Both of them were, " you go', ' no, you go'. After 4 times of this, I picked one and asked them to scan the code. The woman behind the counter, under cover of her mask mind you, mumbles about how rude I was. They could not a simple decision about who would scan my code and she then had the audacity to take offense. Not worth the stop. You should take your business elsewhere if you want someone who can make basic decisions on how to help their customers and does not then turn on the customer! Update - the business owner commented on my review that I interrupted an associate, when they were helping another customer, when I found my code, that I could not initially find and that if I am in a hurry, they offer a kiosk. True, I could not initially find my code but when I saw people in line, I stepped aside to find my code. Bottom line is that if I am in a hurry, I should go else where because the associates not being able to make up their minds on who should help is the opposite of helpful and timely. Note that the owner never addressed the indecision (and hence holding up people) or calling me rude in front of other customers but is gaslighting me about what the real issue is.

I had to print out some forms from my iPhone and Tad helped me. He was very patient, calm and…read morepleasant and helped me until I finished my job. Thank you Tad.

The services I requested were not fulfilled. this location…read moreneeds help. When I worked in Redwood City, I never experienced this. This FedEx store is not helpful; It's a parasite. It's preventing me from getting things done.

I had a phenomenal experience with Express Copy and More! I needed a large number of signs printed…read morefor a private event, with several different sizes, materials, and specifications, and they accommodated all of my requests and questions perfectly. I was also working with a tight turnaround and ended up needing to add a few last-minute items to my order. They were incredibly responsive and flexible throughout the entire process, made sure all of the details and specifications were correct, and had everything ready when I needed it. The finished signs looked fantastic! The print quality was excellent, everything came out exactly as expected, and having such reliable and attentive service took a huge amount of stress out of preparing for our event. I would absolutely use Express Copy and More again and highly recommend them for event signage and printing!

Best service. U cannot find these rates anywhere in Bay Area. Very professional and friendly staff…read more Highly recommend for any printing needs

Kyle in the print shop was beyond helpful, kind, gracious, and professional when I had to get…read morehundreds of documents printed out. He helped me work out the issues I had, showed me options, and made sure we got everything right. I will come back here time and time again because of his kindness. He's the best and I can't thank him enough!

One of the last remaining places I can go to exclusively for office supplies, this Staples location…read moreis my favorite. The staff is super friendly and they always have full stock of items I need and on top of that they have other services like TSA pre check which makes this an all in one for administrative stuff. If you sign up for their rewards you get coupons sent to you so even more savings and their already great prices.

The BEST ups store in Campbell! Fernando and his team are…read morevery fast efficient and attentive to your needs! If you ever need a live scan this location has people that actually are trained to perform the finger printing.

Please be very careful when using this UPS Store…read more I showed the employee the exact shipping address and clearly asked that the package be sent there. The employee told me there was already an existing address in the system. I asked several times whether that address was the same as the one I had just shown them, and I was repeatedly assured that it was correct. Because I had confirmed it multiple times and trusted the employee's assurance, I did not check the final shipping label myself. Unfortunately, the package was sent to an old address instead of the address I had provided. As a result, it took about a week for the package to be returned. My customer was very upset about the delay, and I sent another product by 2-Day Air to resolve the situation, costing me approximately $40 extra. Today, I returned to the store to pick up the returned package and explained what had happened. During my visit, I was not offered a refund or any other resolution. I also left without receiving what I considered a meaningful apology for the situation. When I originally shipped the package, I also told the employee that I had my own UPS account. I was told that this store would not process the shipment that way, although I have had a different experience at other UPS Store locations. Because the shipment was urgent, I decided to pay the store's shipping rate. In the end, the package went to the wrong address, was returned, and caused additional cost, delay, and inconvenience for both me and my customer. Mistakes can happen. What disappointed me most was how the situation was handled afterward. Based on my experience, I will not use this UPS Store again.

Doing laundry isn't usually something I look forward to, but Marco Polo Laundry made it a…read moresurprisingly pleasant experience. The place was spotless, well organized, and had a comfortable atmosphere while I waited. The machines were easy to use and everything worked exactly as it should. The staff were welcoming, answered my questions, and made me feel like they genuinely cared about their customers. Would recommend!

I love that this place is right around the corner from my house so I can basically walk over, I…read moredon't since I have to bring all my washing supplies but I could! They have lots of big load machines so I really like to come and wash my bedding here to get it done quick. They sell soap and detergent and you can also pay to have your laundry washed and folded for you. Otherwise if you like doing it yourself, they have tvs to help pass the time while you wait for your washer/dryer to be done and it's very clean inside. I just wish parking was better, there's only a few spots in front and the back that used me open for parking isn't anymore so you kind of have try and time your visit to an off time.

I went to this u p s and a Gentleman named sage helped me out. I had a bunch of paperwork, and it…read morewas a lot. He helped me get through it. The best part was, he was super knowledgeable and friendly. If you need any help, I definitely recommend this u. P. S perfect store, small, you get In-N-Out. Definitely look for sage

Great customer service skills and very helpful employees to help with my printing needsread more

Love coming here to take care of all my returns and shipping. Everyone is so friendly and helpful,…read moreespecially Kunal and Hanna.

This is my go-to UPS Store... Until now! I have been going here for years, this morning I had to do…read morea return, normally they are always friendly and helpful, not today! I had what I thought was the scan label on my phone, the worker said thats not it. It seems Amazon has changed a few things, so I said I can print it. The worker said you can send it to me. I replied, great! He then says that will be $3.30? I said, thats insane, he said have a nice day sir and walked away. Like I said they were always friendly and helpful, now (like so many things these days, there is an upsell, It's like A-la-Carte). Based on this indivual, I would rather drive 5 miles for a decent experience! I won't be using them any longer. ___________________________________________________ New information: If you look below you'll see the business asked me to reach out to them (to me this means resolution, so I emailed them). They thanked me for reaching out? (I was reponding to their request), they just went to explain how, what they do and (why they charge). They never addressed the rude employee that walked away from me. I have no idea why they asked me to reach out, it only added to the time I already wasted with this location and reinforced I will not be returning. Unreal!

I am not sure if this is the branch. They delivered a package to the front door or 200 Jose…read moreFigueres Ave on 08/03/2026. It is an office building with 100 offices in East San Jose. Even if packages are delivered to the door of an office they could still disappear. With the amount of foot traffic there is a 99% chance that my package would disappear. The office manager saw the FedEx van/truck passing by and dropped the package off at the front door with 25 people walking in and out at the moment. He picked it up, and delivered to my office. Don't use FEDEx if you have anything that is worth more than the stamp on it.

Great staff! Very very helpful! I don't have the patience to deal with reading instructions,…read morefollowing, scanning barcodes, emailing myself, all that. The employees were extremely helpful with every step.

Absolutely terrible customer service. I came in with my return package already packed and labeled,…read moreexpecting a quick drop-off. Instead, the employee was rude, dismissive, and made the entire process unnecessarily difficult. The interaction became so unpleasant that I ended up leaving without even returning my package. I've used this USPS location before and never had an issue, which made this experience even more disappointing. There's no reason a simple package return should leave a customer feeling frustrated enough to walk out. I hope management addresses the lack of professionalism and customer service.

This is honestly my favorite UPSP location and while there are a couple other locations about equal…read moredistance from my home, I prefer to come to this one. It's a bit smaller but the employees are super efficient and though the line might be long, they move quick. And I really appreciate how they are always so well stocked with their priority boxes in all the sizes I need.