We went to two other stores before ending up at Casablanca Stone & Tile. We were replacing an…read moreexisting Corian countertop/sink combination and wanted to match/complement the remaining cabinets and an island countertop which was in good shape. From start to finish, Casablanca was very professional. The replacement countertop color was PERFECT. The striations of tan & gray nicely picked up the cabinet color and the remaining island countertop colors. The selection was great as the other two vendors we went to didn't have anything near as nice. They took the sink with them to make sure the new countertop was cut to the sink specs perfectly. They came initially and made a countertop template. The job cost a little bit more than the other two vendors but we were thrilled with the final product. I would recommend Casablanca again for any countertop needs.

We went to three different shops from Kennett Square to King of Prussia before ending up at…read moreCasablanca in Coatesville. We found Ali to be very accommodating and patient taking time to answer our questions and make suggestions, compared to the other companies that weren't as personable as Ali who also made us feel appreciated as a customer. After finally selecting a stone our home visit was scheduled to create the template which was done over our existing counter tops. Other companies would have removed the counter tops prior and doing the template over the cabinets so you would be without your counter tops for a minimum of 10 days, or longer. Other companies also try to up sell the use of a computer program to select the layout and grain direction. However with Casablanca, Ali uses his experience and pride in his work to ensure and exceptional layout and finished look. After our template was created the install took place 10 days later. Ali and his team came in all wearing masks during this pandemic time, removed the existing counter top, installed the new granite counters, under mount sink, sealed the stone and cleaned up all in about two hours. Now we can move onto completing the back splash, tile border and cabinets. We are so pleased with the outcome and pricing. So glad we decided to use Casablanca and not the other two companies. It's always good to shop around but in hindsight it was a waste of time. We couldn't be happier with our new counter tops and the professionalism and appreciation from Ali and his team!

We selected Pandolfi Dante after a lot of research including the Delaware Valley Checkbook magazine…read morethat shops and compares vendors from the Delaware valley. We had 5 rooms, a hallway and some stairs to carpet. Pandolfi Dante was a fairly long drive for us - about 40 minutes, but we found the staff very helpful and attentive. They listened to what they wanted and showed us the products that matched our needs. We priced out several products at their site and they had a salesperson come and measure. He was very pleasant and professional (unlike some of their competitors). To gauge price, we went to a local provider, Bob Wagner Flooring, in Downingtown, PA. We asked them for the exact same product as that which we had selected at Pandolfi with the exact measurements that we had received from Pandolfi. Bob Wagner quoted us almost double the price we got from Pandolfi and tried to upsell us on padding. Bob Wagner's included padding is 2lb - Pandolfi's is 6lb, so in order to get a true comparison we'd have had to upgrade the padding for additional cost over the already-high Bob Wagner price. Further, when the Bob Wagner salesperson saw our reaction to the price and the padding upsell, she told us that if we came in that weekend when they were having a sale, we might be able to get a better price and she could talk it over with her manager. Wow, I thought I was buying carpet, not a used car. Needless to say, we were turned off by Bob Wagner. Because we were having some additional work done by a paint contractor at the same time, we had some special scheduling needs and Pandolfi was flexible with us. Their installers on the 1st day left a bit to be desired but we asked them to change some things and they accommodated us. They also forgot their vacuum on the first day, and asked to use ours, clogging it. This chafed me but the salesperson was very apologetic when I called to complain and on the 2nd visit they had their own vacuum. All in all, I think they took a very "do the right thing" attitude and I'm willing to give them a pass on the vacuum for the $2500 I saved. I'd definitely use them again and have been recommending them to friends and family.

We bought carpeting for our entire second floor . Pandolfi installed it. Not even 5 years later and…read moreit's coming up in the corners and buckling all over - not just high traffic areas. I contacted Pandolfi and they told me that was normal for today's carpets. They charged me $100 to come stretch the carpet in one little spot and not 6 months later it's buckling again. I can't afford to pay $100 for them to keep coming to fix the mess they made! Terrible quality and customer service. Stay far away from this place!!!

We went to Universal Home Lighting today (4/13/23) in search of a chandelier. Stephen was very…read morehelpful. He sold us the chandelier we loved at a reasonable price. The chandelier needed to be swagged and the amount of chain that came with it was insufficient. Stephen cut several more feet of chain for us and included it in the purchase. The store on Gay Street is not large, but there was a good selection of chandeliers and we are very happy with our purchase.

I purchased two lamp shades and was told by the sales person if they did not work I could return…read morethem to the store. Six days later, I returned them to the store. A different sales person was there and i told him i wanted to return the shades since they did not work for me. The sales person told me they do not take returns after 7 days. I informed him that it was only six days, in addition I was never told that at the time of sale. He continued to say he could place a special order because he can't give a return. He grabbed the lamp shades without giving me a refund. I stopped him from taking them until I received my refund. He refused to give me a refund for at least 45 minutes! I even called my credit card company to find a way to cancel my purchase. The sales person was taking pictures of me while I was on the phone with the credit card company. The person on the phone could hear parts of the conversation and was concerned. I asked for his name. He refused to give it to me. I asked if he owned the store. He did not, so I asked for the name of the owner and how to contact her or him. Was told the owners name was Steve Yack and I could reach Steve by calling the store, but he was not there, or email him at chesterlighting503@gmail.com. As I was writing an email while in the store, the unnamed salesperson insisted he would give me a refund if I signed a blank piece of paper. I did not. Finally he processed the return. I also took pictures of the sales person after I saw him videoing me or taking pictures while I was on the phone with my credit card company. This was the most abysmal customer experience. A quick 5 minute exchange turned into an unnecessary 45 minute fiasco. I always try and support local small businesses however this business is one I strongly advise you avoid. I did send the email to the owner but did not yet receive a response. Very sad.

Please stay away. After installing new hardwood floors, there were multiple issues with the…read morefinished product. Bill and others came back to inspect and agreed they would have to redo the floors. Since that day, Bill and Kazanjian have completely disappeared and can't bother to pick up a phone or respond to countless emails. Now a resolution will have to play out legally. Don't make the same mistake I did and trust this company.

Kazanjian refinished our hardwood floors that have been needing attention for years. The results…read morewere beyond all expectations. Amazing work quality at a very fair price.

I was looking for a creative way to fill an alcove and decided to build a dry bar. I was able to…read morehave custom cabinet drawers built to fit into a unique space with unusual hidden pulls, all in a deep teal color. TOTALLY CUSTOM!!' It looks AMAZING and kicks the style element of my living room way up. Thank you Factory Direct for your patience and for allowing me to realize my vision. Your level of service and product quality are commendable!!!

all around great place to buy cabinets ! jerry will take all the time you need to delivery what…read moreyour looking for at a fantastic price

Fernando Rogelio Guerra created an amazing kitchen for us. Not only does it meet all of our basic…read moreup-front requirements, but the finished product far exceeds our design expectations. Fernando took into consideration our initial requirements, suggested a style he thought best for us, worked hand in hand with our contractor to work through constructions requirements, and provided timely answers to install questions. He added multiple design elements that has made our new kitchen not only extremely functional but also very stylish. The cabinets arrived on time and on budget. I highly recommend Fernando for anyone looking to create a new kitchen.

Two kitchens and two very modern bathrooms later, I cannot wait to start a new project. The Spogue…read moreteam is fun, edgy and always looking for the cool new products. Thank you!

I've inherited lots of lamps over the years--my mother-in-law was an antique dealer and my mother…read moreshopped estate sales! I've taken lamps in to be rewired for the past twenty years and am taking another one in this week. I don't know what I'd do without this resource in our community!

The nicest owner and cool place to visit. I could spend hours just talking to Mr. Campbell and…read morewalking throughout the unique shop.