The staff were nice and accommodating they had a great selection, and there were good deals!read more

Terrible customer service. I placed an order to a mailbox service I use to pick up all of my…read morepackages in one location, and because they *suspected* I would be reselling or redistributing the item because it was being shipped to a "warehouse", they canceled my order and refused to ship it. Even after calling them and explaining that it was a personal gift they still refused. Unbelievable.

Great selection and friendly staff. My kids loved visiting and picking up a few packs of junk wax…read more We will certainly be back.

I'm going out of my way to write this review which I don't normally do. My wife and I stopped in to…read morecheck out inventory here at JT sports cards, we were blown away by the selection of things. Pokemon, sports, etc. they had it all. The customer service was great. We were greeted by a big smile and a happy hello. We made purchases and will definitely be back as our new favorite local store!

I enjoy taking my kids there. Knowledgeable and friendly staff. Would recommend to everyone.read more

Not my favorite B&N. Vibe can feel pretentious & unwelcoming. Asked if they had a magazine in-stock…read more& was given a mix of insults & excuses. "Are you sure this title is in print?" ME: Yes, for sure. "Because..." ME: Because lots of magazines have gone digital, I'm aware, this is for sure in print. "This could be a magazine that only grocery stores carry." ME: Well I've purchased it here before, not specifically this store, but Wyomissing location. "Oh, well, we clean up our magazines, they don't do their job there." A simple, "Iooks like we don't have it" will suffice. I kinda wanna say (but don't) you have a lot of attitude for a store that has a broke-azz escalator & none of the magazines I want. It's unnecessary to run down another location & the point is wasted, cause if Wyo "not doing their job" means a broader selection of magazines to choose from, guess where I'm heading next time! At the register I'm asked if I want to use my rewards which are greater than the purchase I'm making. I reply sorta rhetorically, sure so long as I won't lose the difference. Said to me sarcastically, "Yeah, we're just gonna throw them all away!" WTF. Glad I was having a chill day & didn't respond w/ equal sarcasm, "right, cause rewards, points, coupons, these things never expire or have rules." No seating. Tight cafe area. Right-Fighter employees. Disappointing magazine selection.