I needed last-minute balloons for a party--about 40-50 latex balloons, uninflated. I was initially…read moregoing to try Party City but decided to give this business a chance based on the reviews. To my surprise, the place looked like it was closing down when I walked in. There was barely any inventory. I came in to buy balloons but had almost no options to choose from. I had to order individual balloons from behind the counter, which ended up costing me about $25. (For balloons, this is expensive.) Overall, I wouldn't return here and would suggest looking elsewhere until they restock their inventory.

I purchased a sealed package of party hats. After arriving home, I realized that I did not need…read morethem. I attempted to return the unopened package with the receipt and was told that I could not return hats. I find this unacceptable since the package was not opened and I had the original receipt. The place looks like it is closing down. Many of the shelves are empty. I have been here several times and it always looks this way. Given the poor customer service, I will not be returning to this store again.

This local Party City has plenty of parking…read more I stop in here for a variety of things such as baking supplies, color paper goods and themed parties. They do have a huge selection but sometimes I see the kid themed party selection is low. So if I have 20 kids for party I can't find 20 favors in the aisle. So shop early for kid themed parties. They have tons of everything and is a cool place to buy Halloween costumes. You can get custom invitations here. Balloons are also available esp the cool different ones. The basic ones are overprice ($2.99 each) especially when similar ones are at the dollar store. The check out line always sucks. Never seem to be enough cashiers... that's my only big issue. Yes I'll be back.

I had a fantastic experience at this Party City shopping for my toddler's birthday! I got…read moreeverything I needed for her rainbow unicorn birthday party. The cashiers/employees at the front were so helpful. We got big balloons, rainbow unicorn napkins, plates, and cups. The staff was so friendly, and helpful and kind.

Very helpful great assortment of all kinds of party related affairs from 5- 10 people to a group of…read more20+ with everything you need. Birthdays , Graduations.

I called to ask basic questions about a balloon bouquet, the girl I spoke with couldn't answer…read morebasic questions so she had to transfer the call to her boss Natasha. I spoke with Natasha 3 days prior to the event, inquiring about prices, color schemes concept and design for a balloon bouquet for my son's birthday. While I was on the phone with her, I was put on hold several times because they can't answer basic questions, even though they work there or if this is your business, have some basic product knowledge. The entire conversation took an entire 30-40 min. from start to finish with a lot of inconsistencies and vagueness. I called again and specifically ask for Natasha to confirm my balloon bouquet pick up order -- this time to confirm, schedule pick up order in advance and method of payment for the order. Clearly she forgot that she spoke to me the other day because she again was asking how many balloons, I then had to repeat myself like a broken record, and had to reiterate the concept and color scheme I'm going for which was Stranger Things, colors red and black, etc. I then ask her if there's any way I can pay in a secure way, because I hate giving out my credit card number in this day and age everything should be digital. I told her I want to do Apple Pay. She then said, we will set this aside but not yet assemble it as payment is needed first. I said that's fine. I confirmed I'll pay when I pick it up. When I showed up to pick up, Wayne and Don were busy chatting, I had to say "hello" for them to acknowledge my presence and they felt annoyed as if I was inconveniencing them and interrupting their conversation. At this time, I explained to Wayne I had placed a balloon order with Natasha, but she needed a payment first, so now I'm here to pay first so you can proceed and process my order. Wayne was not paying attention, as I was "EXPLAINING and ARTICULATING" in proper English regarding my order. Wayne quickly got frustrated and annoyed as he was looking for my order, and I then explained to him that I had spoken to Natasha, explained everything about my order. He lied by saying Natasha didn't communicate anything. He yelled at me, and I made sure I responded the same way he treated me. Wayne was so rude, racist, disrespectful, filthy and pathetic! In my books, I don't tolerate rude behavior, and I made sure to say it to his face that I don't take s**t from anybody. This continued unproductive and incompetent approach is harming the overall reputation of the brand and is not a smart way to execute business overall. This individual has no place especially in the retail space and has no right in any way, shape or form to insult and disrespect customers. This kind of behavior is considered abusive by intimidation and an example of disorderly conduct. The business has a known bad reputation of this constant bad experiences, and unhappy customers. To the entire team at Party Fair -- you're doing a disservice to your community if you continue to display these types of poor business practices. Furthermore, the lack of basic human decency to treat both potential and existing customers with dignity and respect will have negative ramifications long-term. PATHETIC!

They are a hot mess here for filling ballons. No clear directions on what to do first, then they…read moresay pay and then wait for balloons, but I waited in line for 10 mins with people skipping me before they told me what to do. One simple sign with directions by the helium filling station would be easy to do and helpful for customers.

Very friendly and knowledgeable staff. Love that I can order balloons a week in advance to avoid…read morelong wait times. Will post a pic of the balloons when I pick them up!

That wow feeling of walking into "la vie en rose" when you walk into the pink shop. They have an…read moreamazing variety of balloons and decorations and if you ask them for advice they can do wonders They are super creative and very detail oriented and professional. I do love the tiny little gifts you can find for party favours and the fact that every single occasion has a special -napkin- balloon- plate- or card packed in the store!

Hildret and her team are simply amazing! Myself and three other moms ran a huge graduation event…read moreand Hildret helped to bring the space come alive with beautiful balloon centerpieces and several decorative arches. People commented on them all night and asked for her information. She listened to what we wanted and executed it with perfection. We will absolutely be using them again next year for the event!

We used them for my sister's baby shower and, more recently, my nephew's first birthday. They did…read morean excellent job both times! They're professional, knowledgeable, very creative, attentive to your requests, and most importantly, honest! lol If your ideas will look a little crazy, they WILL let you know before you have to find out the hard way! They're reasonably priced and the owners are VERY sweet! I'd suggest this place to anyone! They did such a phenomenal job at my sister's baby shower we vowed to only use them for decorations moving forward!

Not the friendliest spot. Very old school south philly general vibes of the staff. Good selection…read more A bit expensive.

This place has a big inventory of balloons. They have a ton of different colors, different types,…read moreand will even do balloon arches. To be honest, this place didn't make us feel welcomed but they did do a good job putting together our order of balloons. The prices are pretty reasonable as well. The place offers all kinds of party items as well. These included toppings to decorate cake with, boxes to carry cakes, and other such items.

Do not order balloons and get them delivered from party City because in less than 5 hours this is…read morewhat my balloons look like and when I called them to complain they said that there's nothing they could do about it. I have never seen latex on the floor after 2 hours.

The place definitely has a good selection of items anybody would need for their party. Colors…read moreabound down every aisle.. The staff will completely ignore you unless you force them not to. Checking out was a nightmare. I bought one simple item. It took them forever to ring it up.