Dr. Novitzky is an A+ psychiatrist. I have been a patient of his for close to 2 years now, and he…read moremakes himself available anytime your in need of help even if you don't have a set appointment. I am a veteran with ptsd, tbi and multiple other anxiety disorders. I've tried working with doctors at the Veterans Affairs since 2009 and none have came close to the way my sessions with Dr. Novitzky are. Thank God I found out about him on a site just like this and I've felt the best since he's been my psychiatrist. Totally worth trying out Novitzky MD Boutique if you are feeling too stressed out in life. I spent most of the past 9 years since I got out of the Army in and out of mental institutions going over the same routine and racked up over 10s of thousands in debt that the VA would not cover, going to hospitals because of panic attacks. 3 times in the beginning I still went to hospitals but that was just until he got my medication dosage right and now just talking to him and taking my medication has kept me out of hospitals and debt free. Highly recommend. Great guy. Great doc. Great friend.

From the owner: Offering personalized in-person and online psychiatry and psychotherapy, Child and Adolescent…read morePsychiatry, online Developmental Pediatrician/Autism Support, & Adult Psychiatry services in the Philadelphia suburbs - minutes from Longwood Gardens. "Novitsky MD boutique mind doctors" embraces a therapy-first approach and when necessary, utilizes genetic testing to avoid the guessing game with medications. Early intervention isn't just about fixing a problem, it's about thinking outside of the box to optimize children's lives so they can meet their full potential.

Dr Yacoub is great. He really takes his time with me and remembers personal details about my life…read more He always asks about my boyfriend and he takes his time explaining things. However, this office has some shady billing practices. The company that handles their bills disguises their phone number to make it look like you're receiving a call from the doctors office. Once you call back, you are forced to stay on hold for over 30 minutes before you even find out what the call is even about. When I questioned the rep about calling, he said I owed $150 from over a year ago. Never received a bill and I pay my copay every month. When I questioned the rep further he said oh never mind, "disregard the call" and it looks like I have a visit that was never sent to the insurance and they will send my account over to accounts receivable to sort out all my payments. Forty minutes of my life that I'll never get back. And they woke me up after working a 16hr shift! To say I'm a little irate is an understatement.

My therapist was on their phone for most of our sessions and the billing practices make me want to…read morescream. I was charged for sessions almost a year after I left the practice and am still trying to get the billing issue cleared up but they won't return my calls or give me any answers. DO NOT GO HERE, find a different therapy office that will actually help you and not make your problems worse.

I called them twice in two days to set up an appointment as a new patient. I never got through to…read morean actual person, which is fine, & left a voicemail both times, as I was prompted to do. Days went by, & I just never heard back from them. This was the first time in my life that I reached out for help in regards to my mental health - to have been flat out ignored by a group of professionals who are supposedly there to help people like me was infuriating, & legitimately made my situation worse. If they called my back at this point, I would refuse an appointment out of principle.

Mike T is the worst, most aggressive and rudest doctor I have ever seen or encountered in my life!…read moreHe does not listen, he will cut you off talking, over talk you and try to over medicate. I asked what side effects of a medication he wanted to prescribe me, never answered that/ refused to answer that and then got a nasty tone when I kept asking! A doctor should be able to answer what side effects of a medication they are pushing to prescribe a patient! He has a serious attitude issue when you question him. Stay far away from this doctor if you can! He fishes for appointments, esp once telemed became a thing. Every time I saw him he would make small changes up or down on medicine and make you schedule another appointment every few weeks. I did this for 2 years and was dumb of me to continue to use him, but with COVID it was hard finding other doctors. Once he couldn't tell me side effects of the medication he was prescribing me and got verbally aggressive with his tone talking to me I decided to fire him as my doctor. One of the smartest decisions I made. I would never recommend him as a doctor. I never in my life had a doctor refuse to tell me side effects of a medication they were prescribing! BIG RED FLAGS!! No wonder he was the only doctor I could find without a wait list and I wish I looked at his reviews because that would have saved me from making a 2 year bad decision.

Dr Sestito recently conducted a Neuropsych exam on our 87 year old mother who has been living in…read morethe independent section of a continuous care community to determine her capabilities with increasing memory issues. She was extremely caring and communicative with our family - from providing all her contact info to answer questions and scheduling calls/zooms to review the report with us. Before finalizing her report she interviewed me to understand our priorities and made sure to document them in her report. While it is never easy for a family to deal with memory issues of their loved ones, Dr. Sestito's professionalism and compassion were greatly appreciated. I highly recommend her.

horrible. Don't go. I brought my daughter here after a suicide attempt and they were cold - tried…read moreto push some psycho babble on her. I was so angry when we left. Did more harm than good. I refused to pay.

I would definitely NOT recommend going to Dr. Irfan, or Nina Quinn at Mind Body Institute. I…read moreexpressed concern over the medication I was on, however, my concerns were ignored. I was in a bad situation, really needed help, as in URGENT, my boyfriend at the time had been talking about committing suicide. I had no idea how to handle it, being new to PA and didn't know any of the regulations for emergency hospitalization. I called and left an urgent message for my therapist in order to see what my options were and how to get him help. My call was never returned and the suicidal threats continued and got worse. A month later, I had a shotgun in my face and he was telling me he was going to end my life. When I called to get in for an appointment, I explained what had happened and the receptionist's response was: "Hmpfh". Shortly after that I was dropped as a patient. That's about as simple as I can put it. I truly feel that this practice is in business for the money and not to genuinely help people who are struggling and need it.

In today's world, finding compassionate and competent behavioral health care is already a…read morechallenge. I had genuine hope when I first visited this center in October 2024. At that time, I saw nurse practitioner Tim KilKelley, who has since left. He was professional, kind, and truly understanding--everything you'd want in a provider. Unfortunately, the rest of the experience didn't measure up. I was later assigned to therapist Betsy Stratton, whose approach felt inappropriate and off-putting. During our first session, she joked that "Delco Catholic" should be listed in the DSM IV. While I chuckled at the absurdity, that kind of humor belongs at a private dinner table--not in a clinical setting. The billing department was even more troubling. Melanie Caroselli, the billing representative, was shockingly rude. When I tried to resolve a billing discrepancy, she ignored multiple requests and bluntly told me, "This is the cost--$50," despite my insurance indicating a $25 copay. Her dismissiveness and refusal to address the issue felt unethical, bordering on insurance fraud. To be fair, the front desk staff were pleasant, and their therapy dog Benny was a sweet touch. But unfortunately, that's where the positives end. The practitioners and billing team created more stress than support, which is the last thing anyone needs when seeking help for mental health. Please do your research and consider other options. People deserve care that heals--not care that harms.

Worst of the worst. Gopalakrishnan manufactures mental health crises. My personal opinion is that…read morehe does this to avoid lawsuits for malpractice and negligence. That's just my opinion. Stay away from this practice. I've filed with the HHS and the Department of State. I think he takes advantage of his vulnerable clientele. A "who are they going to believe the psych patient or me the doctor" provider. That's been my experience. If you share an opinion he doesn't approve of this is what he'll do. Remove half of your medical record before he faxes it to your next provider to make sure you're taken off of the meds you were previously well managed on. Make sure you obtain a copy of your medical records from this practice personally before you allow him to send your records anywhere. He makes baseless claims that are easy to disprove. A patient in crisis is a patient incapable of defending themselves. He'll ignore you but his outgoing message tells you "go to the crozer crisis center". After he takes you off of all of your meds and causes your crisis. He dismissed my female prescribers opinion from my medical record before giving it to me. It took over 60 days to get my record. Another violation of HIPPA. He is way too comfortable breaking the law. Psychiatric patients are easy to hurt especially when you're their physician. Jackie Smith his receptionist was a nightmare toward me. She acts on behalf of the practice and she feels confident making comments that are in blatant violation of HIPPA. Front desk should not have a better understanding than your doctor, regarding treatment. He's extremely entitled, he behaves like he's above the law. He's impulsive, he behaves like a narcissist. I know more about mental health than he does and he's supposed to be a doctor. Or maybe he just genuinely doesn't care. He's only in it for a check, that's why he's always accepting new patients, and he's got no consideration for other patients time. He only meets with his patients for a couple of minutes at a time. He only ever spoke to me once for five minutes over the phone before he made a false report in my medical record, after I threatened to pursue legal action for his misconduct he began very intentionally retaliating. To try and prevent me from getting care elsewhere, to try and spark a mental Health emergency. I'm a widow with a toddler, he didn't blink and eye when he gave me only two weeks of meds, and discharged me as a patient. He never notified me, he just refused to refill my medication after it was stolen. He refused to take my police report. When I got upset because I really need my meds he abandoned me as a patient. Then he wrote in my medical records that I wouldn't give him a police report, and that I refused drug testing. He never asked me to take a drug test. He's a monster

The NMT, my beloved son, has suffered from anxiety, depression, and ADHD for some time now. Over…read morethe years we have benefited from the skills of talented clinicians, each of whom I've been forever grateful for. Dr. Hernz is a gentle man who embodies peace and kindness. He is funny, but more than anything he conveys to his patients his fervent desire for them to feel better, and that he is on the same team as them. It's amazing what a transformative effect that has on a teenager. For example, on a recent visit, the NMT was being, well, a teen. Sullen, silent, maddeningly obstinate. He went into session staring at the ceiling and ignoring everything Dr. Hernz said, every attempt to start a conversation was met with a glare then a look away. Fun stuff. After about 10 minutes (really, I timed it) Dr. Hernz calmly turns to me and says "So, what have you noticed?" I began to share my observations, the NMT got up, walked out. OK. Then, five minutes later, he walks back in and...starts talking. Engages. Wow. Then Dr. Hernz tells him again, he's there to help him, he really wants him to feel better. My son, he looks at his doctor and says "I'm really sorry for walking out. I needed a moment but that was rude." Shut the front door. Dr. Hernz took it in stride, and they continued working. Other good things: Appointments are always on time, or within 5 minutes of scheduled time. Receipts are sent promptly within a day of the session. 95% of the time prescriptions are sent electronically, and this is done promptly. The imperfect: I don't always get a same-day response to email, it's usually a day or two. Occasionally prescriptions are not sent over promptly, as in sent within a day or two. Messages left for him are returned, sometimes same day, sometimes within a day or two. It's a graceful pace of administration. Also, no surprises, he does not participate with any insurance carrier. This is not surprising, it's rare to find a psychiatrist who does, they are a nationally underserved medical specialty, and especially in child psychiatry, there are far too few of them available, period. The good part of that is that his fees are reasonable, so the amount over what our insurance plan covers is fairly small. If you can't guess by the time you got here, YES I would recommend him. He's wonderful.

Doctor Hernz is the kindest most amazing and intelligent doctor you will EVER encounter ! He's a…read moretrue Angel on earth and he cares for his patients like they're his own family!!! A real god send and the only doctor I've ever truly trusted !!!! ABSOLUTELY BEYOND RECOMMEND!!!