Great place to shop for sewing items like materials and sewing products. If you like to sew and…read moremake different cloth items, you may want to shop here.

The Best on the Main Line! First off, this place is so sparkling clean, and the displays always…read morelook like a magazine photo. The most competent and kind employees, never rude or pushy. This is the answer to all of your Interior Design needs. No one else compares, this is the highest quality design experience for sure.

Sabina is wonderful! She took the time to explain things to me and provided great suggestions! Very…read morecustomer focused!! I showed Sabina what i wanted and she made it happen!!! My job was completed within the communicated time frame. I love the finished product!!!

Their upholsterers perfectly updated my mid-century thrift shop find! I had my own fabric, but…read moreSummerdale offers lots of fabric choices for any project.

They treated this as a one time transaction: charge as much as possible now, and don't check on…read morecustomer satisfaction after the job. I need more window coverings, but they are clearly not interested beyond the first sale.

In this day and age, honesty and good customer service matter. My experience with the Calico…read moreCorners on Lancaster Avenue, Pennsylvania, was just the opposite. My salesperson might have agreed with me but sent me to her manager. The manager was not at all interested in what I had to say. The company, Hunter Douglas, made me believe they were interested by promising a call from one of their "supervisors". Four attempts to connect with a "supervisor" and four promises for a call-back led to empty promises. When a customer has paid a lot of money for a product, I would at least expect courtesy,respect , and honest information. Truthfully, I would expect that response no matter what the cost. Not so here!

[1112] 11/24/2020…read more This Joann fabrics is located in a strip mall. I never realized this location was here but I'm glad I found it. This place is heaven for those that love sewing. There are SO many choices to choose from. The only thing I did NOT like was the cutter at the sewing area would NOT cut my fabric in two 1 yard pieces. She literally told me it was store policy and I can cut at home. It's bull... The other Joann does it and I do this so I can send my mom fabric. Annoying. I'll be back but mostly for the fabric choices.

I've shopped this store (this location among other Joann stores) for decades, for crafts and…read moresewing. This Gateway store is consistently hit or miss with employee attitude. On a good day people will actually be helpful. The cutting counter folk will not ignore you, they will get back-up to man the line, they will look out for your coupon options, and make sure you have all you need, and all questions answered. I'm pretty sure this is how old lady Joann would've wanted things to run. (This is how most other stores try to operate every day.) On a bad day, you get the rudest, laziest attitude ever, and none of those appropriate workplace functions actually happen, and the brutish attitude is that you're lucky to get half-azzed help at all. Tonight I was "helped" by Ruth Ann, who was not willing to perform as I believe Ms. Joann herself would've wished. I called ahead because I'm scrambling to finish a dozen projects for a charity auction. I have a toddler and really no time to waste running around to stores (who does?). I spoke with Ruth Ann, who from the start made it clear that me (a customer) calling to ask her questions was just completely unreasonable. Despite her attempt at shirking her JOB DUTIES I pressed on asking if the RIT black liquid dye was on sale in store or not? Simple question. Just walk over and check, or walkie-talkie your floor associate and get them to check. That's it! My response? "Well RIT never goes on sale" (uhhh yes it does lady), and so I asked my question again. She said it was not on sale (didn't check). I then confirmed I would be able to use my 40% coupon on this because it was "not on sale"? She said there was currently no 40% off coupon. Again completely incorrect. I then asked my second question a second time. She finally answered with a snarky disclaimer that "only one item" can be used with coupon. Hmm yes, I was asking about my ONE item. (Btw, this item was cheaper at Target unless I could use the 40% at Joann, thus the point of the call.) Guess what? At the store with toddler, the RIT spot where black goes is empty. Despite online inventory saying there were SIX of my item in stock, there were NONE on the shelf in their designated spot. When asked for help, Ruth Ann tried to claim there just weren't any and resisted checking at every turn. Finally, she climbed a ladder and got more down from the top shelf (which customers aren't supposed to access themselves). THEN, there is a sign stating it is ON SALE, and of course the sale doesn't compare to the coupon discount. I could have ordered it online for store pick up to get that same coupon price with online promo but stupidly trusted that Ruth Ann wasn't lying to me. Well, there's Ruth Ann at the register, and she has the nerve to try to not honor my coupon, which ten minutes ago she said she absolutely would honor on ONE item! It took a painful and COMPLETELY UNNECESSARY argument to then get a manager involved in order to purchase this ONE ITEM as promised over the phone before driving all the way down there. This obnoxious employee, Ruth Ann, was WHISPERING in her manager's ear like a sixth grader, like this problem customer dare ask her to make good on her own word after she was too lazy to give correct information and lied over the phone. Absolutely MISERABLE experience! No apology for the negligence or rudeness. Always a pleasure to deal with this store when I'm devoting my time and money to help a CHARITY.

Helpful and friendly staff, non-intrusive. Beautiful selection of yarns. The store is a little gem…read more Look for the sign, as the shop is off the. Street, but there is adequate parking.

Weird vibes when you first walk in. I have visited a couple different times and each time it has…read morebeen strange like all the staff is walking on egg shells. I was sad that it doesn't have your typical fun vibes I have come to expect from a yarn shop. Especially b/c this is the closest yarn shop to my home

Great job. Reasonably priced. Lovely people. Pretty quick turnaround. I had three big pieces and…read morestart to finish including selection of fabric to delivery was only 6-7 weeks.

ATTITUDE! WOULD HIGHLY NOT RECOMMEND! We spent $2,000 to have two chairs reupholstered. A week…read morelater, after sitting in one of the chairs, the material buckled and wrinkled in a section on the cushion. First, the owner, Joe, gave us a tough time about addressing the issue. Instead of him coming to the house to pick up the cushion, we were supposed to drop it off at his store - 40 minutes from where we live. Poor customer service. He arrived to pick up the cushion, examined it, and tried to ameliorate every which way he could that this was normal, happens frequently with wear (not even a month old), complained that he had to drive all the way to our home for nothing. The audacity! He was rude and just totally non-helpful. He was paid his fee and wanted no further involvement. Told us he would open up the stitching, but the same thing would happen again. Really? How come the other cushions were fine? We had to force him to take it back to try to fix it. Just a bad experience all the way around!!!! Find yourself another upholster on the Main Line.

Kelly has a great eye and is incredibly easy to work with. she works quickly and efficiently and…read morethe results exceeded our expectations.

20/10 service. From first contact, Kelly listened, responded and made great suggestions. We…read moreappreciated her flexibility with scheduling. Her calm and focused creativity and vision helped us to see our space and artwork in a different way - we are thrilled with the result. Highly recommend!