Got an appointment the next day. It was for the estimate, but he was able to fix it the same day.read more

From the owner: Reliable Basement and Drain, a Veteran owned and operated company since 1999, has completed over…read more100,000 projects in Northeast Ohio. We service North Royalton, OH, Cleveland, OH, North Olmsted, Elyria, Amherst, Vermilion, Westlake, Huron, and the surrounding areas with Basement Waterproofing, Foundation Repair, Drain Cleaning, Plumbing, and Water Heaters. We are a One Stop Shop for all your plumbing and basement waterproofing needs. We do not hire sub-contractors, and our technicians are vetted and certified professionals. Contact us today to schedule your service or a free estimate.

If Possible I would give Zero stars…read more We contracted this company to do a full driveway and walks. Project completed in early spring and by December of 1st winter it was chipping, pitting and falling apart. This damage has gotten worse and goes all the way up and down the driveway. They did not level the work area (you can see it) and the apron was done very poorly as well. DO NOT HIRE. This is a family company and they are a disgrace through and through. How can you rip customers off for THOUSANDS and THOUSANDS and do a crappy job and walk away. How do they look in the mirror knowing this?

Quality work at a reasonable price. Has done our driveway, sidewalks and put in a stamped concrete…read morepatio. Excellent work.

Waterproofed the house very good job. Nothing wrong with it. Employees were very nice. Did…read moreeverything that was asked in a reasonable price.

on Call Waterproofing was one of the 10 companies that I interviewed and immediately I knew I…read morewanted to hire them, but being a single female with not a lot of knowledge in this field I called my brother to let him know what all the estimates were and he said to me do not call anyone till you call on call Waterproofing They are top-notch company and I said that's exactly who I wanted to hire and let me tell you they did not disappoint. Frank has it down to a system. They keep you up-to-date when they will be there. They are prompt. They are orderly. They are so professional you never even know any type of construction was going on in your property because it was so meticulous. my neighbor even came over and said who was that company they were like soldiers everyperson had a roll and everyone knew what to do. It was so orderly and perfect. thank you so much. I am so thrilled to finally have a dry basement if you are looking to hire a contractor ,do not hesitate!!! call Frank!

Tied my downspouts to my sanitation line after waterproofing my house. Now every time we get…read moreheavy rain, the basement fills up with water. Will not return my phone calls to get it fixed. I chose Joe because of his reputation and work ethic. He was definetly not the cheapest. Unfortunately, this does not mean quality of work. 100% do not recommend.

Joel came out to inspect the foundation of our Condo. He spent over 2 hours with us and offered us…read morea range of options and the steps needed to make an informed decision (as well as breaking quote down for homeowner vs. HOA responsibility). Joel was patient, informative, and took the time to get answers to make sure we had all the information we needed. There was no pressure for an immediate decision, which was greatly appreciated. I will update this review once work has been completed, but so far, I am very happy!

YELP showed this was closed likely because they closed the account so people couldn't see the poor…read moreratings. Consider on Google there are 3000+ reviews. I went through And flagged 2000 of them as they were clearly fake. They have fake reviews everywhere and Glassdoor even have statements from employees saying this. Fake reviews are legal but as they are financed by private equity to the tune of 1 billion, they can do anything. Since the GOP took over many regulations that were in place were ignored or cancelled, they can do majority of govt offices tasked with oversight of businesses were closed, and as a MAGA organization led by Matt Malone, he saw the writing on the wall. This company runs a lawless company because they can. The Better Business Bureau gives them an A+ rating while there are 700 complaints that have yet to be addressed. The rating is a pay to play system which unfortunately led me to realize it's a false indicator for any company. We had a breach of contract, stabilization of house ended after 6 months and would not honor lifetime warranty, cement that was pored has buckled the driveway with cracks so large that water just goes in. There are cracks in the interior of the house that got bigger and the list goes on. Ask every single person for their college degree credentials which should support their determination of what major foundational work needs done. I have contacted the FTC about the fake reviews, reported their exploitation of the elderly (wake up calls in terms of trusting people...learning even in their eighties. Don't trust a soul. Get every word in writing and if you are in Ohio you can record conversations with only one side permission which is yours. Take photos of your full property before hand. For example, they severed of a gated fence, broke a glassblock window, damaged an electrical box and the list goes on. They will ignore you until you start to post on social media as that is their bread and butter....scamming people by having high reviews while most reviews are beyond obviously written in house or friends and family. Yes, it's illegal to post fake reviews and on paper it's over 50,000 per review. Since I flagged over 2000 that resulted in, within a day, them writing our lawyer about a settlement. The last thing they want is for their scam to be in the courts which at this point I would love to see them go through a jury trial. This corrupt, fraudulent company needs exposed for what it is.....1 billion war chest means they can pay quite a bit of people off along the way to trying to control the narrative and their image. Don't for a second trust anyone or anything you see about this company....its all window dressing and has no grounding in reality

Used RTM for waterproofing and a new driveway. Really great crew. Friendly and professional. Did a…read morethorough job and made sure I knew exactly what they were doing throughout the process. Quote was detailed and total cost was extremely reasonable. Would definitely use them again in the future.

Upfront & truthful about the project, no bull and did a great job resealing our driveway. Even had…read moresome great conversation about bowling which my mother loves.

From the owner: Expert Waterproofing & Construction Services You Can Trust…read more Looking for reliable, high-quality exterior and structural solutions? We specialize in: Waterproofing & Drainage – Protect your property from water damage with proven solutions. Excavation & Foundation Repairs – Safe, efficient digging and solid foundation restoration. Concrete & Masonry Work – Durable, professional finishes built to last. Asphalt Paving & Sealcoating – Smooth, long-lasting surfaces for driveways and parking lots. Tuckpointing – Restore the strength and beauty of your brickwork. With years of hands-on experience and a commitment to craftsmanship, we deliver long-term results and peace of mind. Whether it’s a small repair or a large-scale project, we're the team to call. Contact us today for a free estimate!

these guys did a very good job. I would recommend them to real and up everything and it was…read morenice. Great job.

I ansked Advanced Masonry to come to my house to fix some cracks on the side of my house and to…read morelook at my chimney. I sent them pictures to look at. Over the phone they said they could cut out the bricks and replace them. They came out to my house to look at the cracks but then I didn't hear anything from them. I messaged Advanced Masonry if they looked at the cracks. They replied yes, but then said they were going to pass on the job because they came out last year and didn't get the bid. They mentioned they were a quality brick layer, but fixing cracks and laying bricks do go hand and hand. Since they didn't get a bid last year, this is how they treat you another year. They then proceeded to tell me they don't fix other peoples mistakes and only do repairs. Well that other person is not around. I was asking for a repair. So disappointed.

Extremely Unprofessional - Showed Up and Ghosted…read more I agreed to a $30,000 exterior waterproofing job with Rocco from Olivieri & Son. On our agreed start date, their entire crew arrived with heavy equipment, circled my property for 20-30 minutes, and drove away without saying a word. 1. Zero Communication: They never called to explain why they left, nor did they ever return my follow-up phone calls or text messages. 2. Wasted Preparation Costs: Relying on their confirmed date, I removed 35 plants/shrubs, took down fencing, moved stone walls, and paid for stump grinding--all for nothing. 3. Captured on Video: Ring footage showed their crew on site complaining about the job before abandoning it. I ultimately had to send formal written notice terminating our agreement and hired a different company to do the work. Save yourself the headache and go elsewhere. If by some means, you do decide to call this company, you might want to ask for the son, Mark, to come quote the job since it seems he is the one calling the shots.

Review: After Rocco came out to evaluate the situation I had with a clogged storm drain, he wanted…read moreme to double check with the Medina City Engineer office as to the exact location of the drain. I did exactly that and came home with the schematic showing the precise location of the drain. I attempted to contact Rocco at least three times to let him know I had the information and wanted to move forward with the project. NOTHING He completely ghosted me. I understand being busy and things getting pushed back, but common courtesy would dictate a phone call or text to let me know that.