They not only diagnosed the issue with my natural gas (Hayward h350fdn heater) they fixed it (gas…read morevalve not opening) and understanding that pool places are busy right now they came in a little over a week! I had the parts so I only paid for labor which was reasonable! The other places I called will not touch gas heaters and they were charging a fortune just to come out and diagnose problem without even fixing it! Then they never showed up ! Ty again Olympic for your professional reliable work!

From the owner: We specialize in In-Ground Swimming Pool Service; Above Ground Pool Service; Hot Tub/Spa Service;…read moreSwimming Pool Openings and Closings. This location is our Service Dept, Construction Office, Warehouse & Main Office.

Always very helpful and knowledgeable. Make sure you sign up for their customer program. I always…read moresave a few dollars just buying normal stuff that I need for the hot tub or pool.

I will give this store 5 stars in praying Stacy comes back soon. I was in last week and wow I was…read moredisappointed. I can't give names because nametags weren't worn. I was told Stacy was out until mid summer due to a medical issue. Please please please let's get her healthy ASAP. I was treated poorly and the gentleman was not interested in what I needed. He and another girl were just having a conversation and ignoring me. The customer service was a big ZERO. I did put in a call to the customer service in hopes I get a phone call back. You have lost my business until she comes back.

I ordered a custom pool cover from Mike. Easy to deal with and the price was fair. Everyone there…read morewas very pleasant to deal with. Very friendly and I think the prices are good.

From the owner: Custom Pools and Spas by DeRichie Inc. provides swimming pool and hot tub service to the…read moreCarbondale, PA area.

I've owned my pool for three years. Every summer it has been sparkling, clear and clean. I went to…read morebuy chemicals for my pool right before the Fourth of July. Two of Dick Mackey's young employees ran a test on my water and sold me $200 worth of products one product I had never used, it was to pull metals out of the water. I put the product in my pool that night. Twelve hours later when we woke up my sparkling clear pool was COMPLETELY CLOUDY. My pool is so cloudy you can not see to the bottom. I went back to try and fix what had happened two consecutive days after that first visit and was told to do different things and sold more chemicals spending more money. I was so upset and frantic to fix this problem that had never occurred before that I bought more chemicals and followed more of Dick Mackey's instructions. The day before the fourth of July, three days into this ordeal, I confronted Mr. Mackey and was told by him "the smoke from the Canadian wildfires must be causing my pool to be cloudy,". What!? Absolutely not. The smoke in June that was worse NEVER affected my pool. I was sold a product that first day that should never have been put in my pool. I have a huge heater that has copper lines. Mr. Mackey then proceeded to blame ME for the cloudiness of my pool. He told me that I didn't read the directions properly on the papers he had given me, which was totally completely untrue. The papers had also been marked up by him, and his staff. I was told to do the opposite of what was written on the papers. I had the proof right in my hands. On top of Mr. Mackey's disrespectful behavior towards me, two young employees admitted wrong doing. One admitted on the third day he gave me advice on chemicals he should not of and the other who had offered to stop by after work to look at my pool asked me not to mention that he offered to stop by in front of Mr. Mackey "because Mr. Mackey may get the wrong idea". I never had this young man at my house but if that is against the rules why did you offer when I was in the store . On top of ruining my sparkling clear water I've had for three summers in a row, Mr. Mackey refused to let me return chemicals I bought from him In the three days I was at his store frantically trying to follow his instructions to clear my pool. These chemicals were unopened and unused and I had a receipt!? I'm so shocked at this man and his employee's unprofessional behavior, lack of knowledge, excuses, inability to take responsibility for ruining my water, selling me products I didn't need and overall disregard for his customer's distress that I had to write about my experience. The last slap in the face was when Mr. Mackey told me not to get so upset, "his pool has been cloudy all summer and he is still trying to get it clear". I'm sorry sir but my pool was never cloudy and if yours is as you stated you are doing something wrong and again should not be giving advice or selling pool supplies or hiring young kids to sell your pool supplies who have no clue what they are talking about either. I now have to hire a company to come drain and fix my water.

So starting off.. i feel that Mr. Mackey spends so much time with his customers which We love. I am…read morea true researcher and "review reader" before i buy anything. Mr. Mackey was able to answer any and all of my questions without hesitation. He is extremely knowledgeable about all spa aspects. We purchased a PDC biscayne luxury spa on July 24th. There is a 20 week wait, not due to quality pools but a shortage and backorder. We welcome the wait as we need to put a deck on and there is a lumber shortage now. This is also a PA company which i feel comfortable about. We cannot wait to receive our hot tub. Thank you Mr. Mackey! Will add to my review once spa is delivered.

We use them for all of our pool needs. We are having a little bit of trouble with some green…read morealgae. Took the water sample down ,they ran the test, talked with me quite awhile very thoroughly, printed a report and suggested what I would have to do to clear it up. They are ALWAYS very helpful. Highly recommend them

Friendly staff. Mike was great. They have a great assortment of products. This is where I get the…read morealkaline for hot tub.

Love this place the staff is helpful and they have all the products I need! Not to mention I get…read morecoupons!!

From the owner: Retail, construction, and service for all of your pool and spa needs. Our convenient location…read moreincludes parts, toys, chemicals, accessories, and water testing by our friendly and helpful staff.

These folks are fantastic. Stacey is always communicative and available! The whole family rocks! I…read morebought my bullfrog from Valley and I couldn't be happier. They have always made sure I am scheduled before the end of season and do what they say they are going to do. Total pros. Highly recommend!

We're definitely fans of Valley Pool. It's conveniently located at the bottom of the highway and in…read morea pretty smart area given the number of pools around here. Extra points for a super friendly staff that never try to oversell you pool crap, which is very easy to do. We've always had prompt and honest treatment here, and a very blue pool to boot. Great work!

Came out to repair my liner leaking, patched 1 hole said there are 6 more to be done at a future…read moretime when the water is clearer.{so how did you find 7 if it was too cloudy?} Came out a few weeks later, said still too cloudy to patch?? Water bill was 420 last month had to keep hose running to keep pool filter running. 3rd time out, patched 2 holes. But I thought there were 6 left to be fixed, water was very clear so that excuse can't be used ?!?! Olympic Pool bill over 300 now, and guess what next day level down 1 inch, now mind you this is a 24 x 40 in ground pool....lot of water!!! Call Olympic again, older sounding man tells me he can't get in touch with anyone but will send someone out on the following Wednesday, that's 4 days of losing water. Old guy calls on Tuesday to confirm Wednesday appointment, I tell him that due to the water level getting low, it's getting cloudy, I then proceeded to express my disappointment in his companies ability to fix the job right the 1st time, and he tells me, "Sir, you liner is old and leaking" but doesn't offer an explanation on the poor work by the servicemen. I urge people to look at other companies before choosing Olympic, I for one will never consider calling them for anything.

Sales was great all smiles. After that you're on your own. Service doesn't exist. Call them and…read morethey react as if you're a bother. Stay away.

If you are considering having Barracuda Pools do a project for you, here is what to expect:…read more Extensive delays: We hired them last March and our project isn't done Long periods of inactivity: 4 Weeks went by where they never showed up and refused to answer any calls Shoddy Work: We are paying thousands of dollars to rip out and replace concrete work that was not done correctly and causing water damage in our basement Total yard destruction: We were told that there might be "some truck tracks" in our yard. In reality, our entire yard needs to be replaced Extremely unprofessional and hostile employees: When I asked a simple question of one of the owners of the company, he immediately got hostile and threatened me in front of my kids and then walked off the job In short, Barracuda Pools is understaffed, overbooked, unprofessional, and does subpar quality work. You will be lied to, disrespected, verbally abused, and left paying tens of thousands of dollars to other people to finish the job. I would advise anyone who has a current contract with them to get out of it immediately. If you are considering them, do yourself a favor and hire someone more competent.