I needed to replace my existing hot tub. The staff were very helpful and I got a good deal on my…read morenew hit tub. I had some questions with the county permit and they called, cleared it up and saved me a lot of worry. I highly recommend Aquacare.

Very unreliable pool service we hire to clean our pool 1st the gentleman that came stated that he…read morecould clean the pool. Filled the pool up with water and put a chemical in the water for all the leaves and sediments to go to the ground we had hopes to use the pool atleast for a couple of weeks . We paid 1/2 of the service fee and didn't even get the bottom of the pool cleaned. We are Very disappointed with this company service.

Team at the Lehighton location was great, their prices were super reasonable, staff was…read moreknowledgeable, friendly ,and didn't try to upsell unnecessary parts and upgrades. They got our new liner installed in no time. Highly recommend them if you are looking to have a pool/liner installed. Absolutely would go with them again in the future.

The owner lies! Tells you anything to get a sale. We paid $2500.00 deposit on a hot tub…read more Unfortunately we weren't able to get permits from the township. When we asked for our deposit back they said it was too late and kept our money.

I have proof of all my claims. If anybody is looking for pool service in the Lehigh Valley you'd be…read morewise to avoid this person. If you would like to see the entire text chain, please message me. Even his response to this review was dishonest. I can't recommend Leandro Rodriguez enough. I posted on the PA loves Pool's Facebook group on Thursday night. He was at my house Friday morning. And had the pool liner installed by noon Saturday. Very honest and professional. Regarding the initial technician who is reviewed here. The initial estimate was May 11, and I was told it could be installed the first week in June. My pool liner was delivered to Kasper Pools May 15 or 16, and I picked it up a few days later. I hadn't heard anything since May 11, so I texted him on May 30 because I was supposed to be on his calendar for the first week in June. At that point, he began pushing everything back, and did not provide any date for install -- just kind of left it open ended. He also told me it couldn't be done unless I was home. (It actually turned out not to be true. Leo and his partner did it themselves.) almost a week later I hadn't heard anything, so I texted Tom a week before I went away (for work) hoping it could be done before I went away,and was ignored for over a week and until my 3rd text. I attached proof of that. My wife screamed after the final postponement because we were waiting almost 7 weeks and Tom cancelled bc of a 20% forecast of rain (that never happened.) The so-called harassment Tom describes, on my end, was a response to his very lengthy text, an hour after we thought we were moving on. This text was again full of excuses and selective memory and warranted a response. I also have proof of that. Tom claiming I only got the liner 3 weeks ago (which I have proof is wrong) is either a blatant lie, or, if Tom actually believes this, demonstrates a concerning inability to accurately recall prior communication (even though it was sparse). Either way, it's a red flag.

I would definitely recommend PA Pool Works. I first reached out to them in early May of this year…read more Out of 5 #'s I was given to call for installation after purchasing our semi-in ground from American Pools in Whitehall, I received only 2 return calls. The 1st guy said he could possibly get to the installation in August. When Tom from PA Pool works called me back, we were scheduled to have an estimate at home @ the site of the pool & a few days later Tom came and we discussed our plans which is something I wasn't even offered w/the 1st installer I spoke with. Even though he & his crew were swamped, Tom assured us he felt comfortable providing us w/a mid-July install, weather pending. Tom & his crew were able to keep their time estimate and were here 2 weeks into the month. Not only were the installers able to stick to a date range, these guys worked through one of the hottest summers the Northeast has historically had on record and they were able to finish our job on the 3rd day in brutal heat. They arrive early, they are competent, experienced, fair priced & overall would definitely recommend.

Very knowledgeable staff who won't sell you things you don't need. Product prices are comparable if…read morenot CHEAPER than other places. Donna and Shane and staff really know their stuff and make owning a pool less stressful. We bought a vacuum which is a big expense. They were even kind enough to tell us to wait a few days to be eligible for a rebate. Not many places would do that. They are honest and that's priceless these days!

Terrible service from this company. Do not return phone calls - do not carry parts for their…read moresystem.

Another pool rescue! Echoing Jazmin P., he is a god send! I was at my wits end on what to do, he…read moreswooped in like a super hero and the water has gone from pea green to sparkly blue! Responsive, answers questions and gives details and what needs to be done. very knowledgeable. Highly recommend.

He is amazing and knowledgeable. He rescued our pool when no one else could help. He is a true…read moreGod send. He is punctual and very responsible. Has great customer service.

Ron was fantastic to work with. As soon as he came back from vacation he was able to fix our Hot…read moreTub sooner than expected. Highly recommend.

I paid over $220,000 for pool with hot tub, landscaping and job is still not complete. Project…read morewas started in May of 2022. They were suppose to come back in May of this year to finish and never did. Stamped concrete is only 6 months old and cracking. Pool is still leaking under ground. I had to have pool refilled by them once. During summer even with all the rain we had to add water from our hose. The hot tub attached to pool is sinking and brick point is falling off. Hot tub has not worked properly since installed. Had to pay to have lawn and landscaping redone from their equipment. All landscaping stones are washing onto my sidewalks. Wiring is exposed at main electrical box. They never showed us how to properly use the pool and spa. Had to pay another contractor to blow lines out and close pool up for winter. Aqua Spa was suppose to do this for free the first year, but they never responded back to my calls. Contacting the BBB and hopefully will get this resolved without an attorney.

Requested a visit for a quote and waited UNTIL September for Adam Roy gave us with his presence…read more The guy shows up and admitted he's behind on quotes but promised we should have one in 21 days. His quote never came. We sent numerous emails following up and he never returned them nor did we ever recieve that quote. Not at all in impressed. Should have gotten the hint back in June when we requested a quote.

For years, I had been planning to build the perfect backyard patio but couldn't find the right…read morecontractor to bring my vision to life. I spoke with several companies, but none of them really understood what I was looking for. Then I came across Nigel Ryan at Pocono Exterior. From the start, the experience was completely different. After we connected, I explained my ideas, and he was able to clearly see my vision and put together a plan that matched exactly what I had in mind. His pricing was fair, and he handled everything from start to finish--permits, materials, and labor--which made the whole process stress-free. What really stood out to me was his professionalism and reliability. He showed up on time every day and completed the job exactly as promised. The quality of the work is excellent. The craftsmanship and attention to detail really show, and his work ethic is top-notch. I couldn't be happier with how everything turned out. Highly recommend!

Highly recommend. Highly recommend. Nigel started and finished as expected. Tanzite is so…read morebeautiful. Workmanship top notch. Did way more than we expected. I have been a 35 yr property insurance agent and have rarely have seen a contractor with his work ethic and honesty. I was about to mistakenly over pay him and he corrected me. What contractor does that?? Very trustworthy and the price was well in line with trex and and pavers. Again highly recommend..