Spruce Flowers provided excellent service from start to finish. Simon was very helpful when I…read morecalled, and I ended up placing my order online. Delivery was prompt the next day, and pricing was very reasonable. I also appreciated the text and email updates with delivery tracking. Troy, the delivery driver, was kind and even texted the recipient upon arrival. They also sent a photo of the arrangement before delivery, which was a nice touch. The flowers were perfect for my family. Great service overall--I would definitely order again!

I needed to send a special floral arrangement to some folks in Minneapolis, so of course, I checked…read moreout Yelp for possible florists. I am very particular about my flowers and love to send them to friends so do as much research as possible. I settled on Spruce Flowers after reading the reviews as well as looking at their website and also called them as I needed to get an order out fairly quickly and wanted to see what flowers they had in stock. There was a slight hiccup in the flowers but I reached out to them and Phillip made it right. They fully deserve a five star rating and I'll certainly use them again for friends in the Minneapolis area.

I am extremely pleased with the services of Floral Defined! Although I am an out of state customer,…read moreI am treated with the same courtesy and friendliness as though I was a hometown friend. I placed my first order in May 2022. I requested a floral arrangement to be placed on the grave of the love of my life in St. John's Lutheran Cemetery. Tricia's service went above and beyond my highest hopes! She even emailed me a photo of the flowers at the gravesite! It meant the world to me. Then, last Thursday, I called to place an order for cut flowers which I wanted to pick up the next day since I planned to make a visit to dear friends in NYA. Jessie, with whom I spoke on the phone, was so friendly, professional, and helpful in giving me floral suggestions from which I could choose. When I stopped by the next morning, she had the BEAUTIFUL flowers ready for me. What a wonderful shop with which to deal!

amazing customer service - I called from out of state for a last minute order and they worked with…read moreme to a level that I almost thought was a fake because it was too good to be true. My friend received her flowers quickly and sent me a picture which confirmed not only was the delivery amazing but the flower so were so beautiful! I am beyond pleased with this!!! definitely will order again for any orders in the MPLS area!

Love Rebel Girl! My family go-to floral delivery shop!…read more Flowers are always fresh and high quality. Delivery service is quick, the flowers are very well packed

Revel Girl never returned my call after I left a detailed message regarding my need for one…read morearrangement for a funeral. I guess they are so good that they simply can't return calls for orders.

We stopped at our normal landscape supply store and they were closed. We happened to drive past…read moreDundee Nursery and they were open and had the exact same river rock stones we needed! The rock yard staff was amazing and helpful even during the last 15 min before closing for the night. Very helpful and fast. We appreciated it and were able to finish our project Saturday evening vs Sunday! Thanks!! We were looking at other plants for our yard, but a few exotic bushes were $300. A little out of our price range, but a great variety!

Never enough help at the registers. Never ever. Today they…read morehad a HUGE sign outside "Pottery 30% off". So I asked for the discount and was told the sign meant for pots only. That is not what the sign said so make it right and fix your signage. Pottery is any ceramic ware. Not just pots. After escalating up to the store manager, Melissa, she talked down to me and finally reluctantly gave me the discount along with the huff and puff of her attitude. I spend $700 each summer and she just lost my future business. A simple acknowledgement of the issue, a kind "sure, let me get you that and thanks for bringing it to my attention- we will better word that sign" would have been the better strategy, don't you think? But instead, she decided to be hostile.

The product that I bought online looks light years away from what was delivered. I gave them 2…read morestars because they were able to get the arrangement done on time and the employee I spoke to was kind. If you are okay spending a chunk of change on a beautiful arrangement and then receiving something totally different then this would be the place for you.

I just moved to Mound and with the pandemic, I am trying to support local businesses more than…read morelarger companies so I decided to swing by here on my way home from work. I called ahead to make sure they were going to be open. I showed up at 5:41pm, knowing they closed at 6pm (because I called earlier that day). They already closed their doors and were having what looked like a little get together in the back. When I walked by they informed me that they were closed and after I asked about closing at 6 and it being nearly 20 minutes before that - they asked me rudely what I was looking to buy. I was so put off, I just came up with simply "ribbon?" (I was there for lots of things but it was the first thing that came to mind). Clearly that wasn't enough to entertain her, and she said to come back tomorrow. Now since I only live 7 minutes away, it would have been no big deal. But I actually needed stuff for a baby shower and didn't really want to stop by again. I ended up going to Lund's for Flowers and Michaels for ribbon and boxes and party favors. Just unfortunate because I love extra touches and was really excited about checking this place out, but not after how I felt.