Very impressed with how clean this location is! It's immaculate and there are no smells. Kim the…read moreoffice manager is wonderful! She's so helpful, very friendly and gracious, and fully knowledgeable about everything. She answered all my questions and showed me around. I would have given a gleaming 5 star if not for one small but important factor - the units are not the advertised size. I measured a 5x5 and discovered it's actually 4x5. I measured a 5x10 and discovered it's only 4.5x9.5. My advice is, come to look at the units in person, like I did, and bring a tape measure with you. Hopefully Public Storage will rectify the misleading measurements so that people are accurately informed about what they're paying for.

Wonderful service by Kim, who showed us options and explained the process to us. Very clean…read morepremises and great location. Find exactly what we needed and very pleased with customer service rep Kim, she is excellent at her job!

I've used this location a few times and every time everything has gone smoothly. I uphold my end…read moreof the contract and they uphold theirs. No surprises. No drama. Easy peasy.

One worker was super nice! But manager not so much. Customer service was meh. We had used 2 u-haul…read morebusinesses in Chatt this week and one told us to fill up and the other wouldn't refund us for filling up. Communication sucks.

Honestly I have no complaints. I've been using their services for well over a year by now and they…read morehave been extremely helpful and no issues whatsoever.

Gives you a low rate for a few months then jumps it up. Basically is almost bait and switch.read more

I have stored my boat with Guardian for nearly five years. The management is easy to deal with and…read morethe place is secure. They have a digital keypad to give access to the area, which is important to me because my boat is stored outside. The only drawback is that they don't have anybody there after hours. There is someone at the office for a few hours on Saturday. But as long as you can get your business done over the phone, everything will go fine.

The management of this storage location was exceedingly rude and condescending to the family of a…read moredeceased 15+ year customer... Our father had a storage unit at Guardian for over 15 years. When he died we moved as quickly as possible to vacate his office on the north shore and his storage unit. We contacted Guardian to make them aware that we were moving out and made plans to be out by October. The bill for the unit had already been paid through September. The very first week in October we moved everything out of the storage unit. The bill for October was supposed to be paid by the estate, so when management asked for payment during our move out I gave the contact number for a sibling who was the estate executor. The staff member on duty was rude and belligerent during what should have been a cordial phone call to the family of a 15+ year customer. They saw our access to and moving to our father's personal belongings and payment that was one business day late, per the terms of our father's contract, as a sign we were going to cheat them out of $70.00 for the month. On the same phone call they alleged that a renter for the unit was lined up and waiting for the unit. So the abrasive manager was attempting to convince us to sever our rental that day so they could start a new contract on the unit, effectively allowing them to collect a full month's rent on the same unit, twice. Though we paid our bill and completed our move out on October 4th, we informed them we will no longer need access on October 31st, 2011.

Wish I could give 0. The WiFi inside sucks and makes it nearly impossible to access the app they…read moresigns you out. My unit wont unlock no matter how many times I try. It's impossible to call support without going to the front due to the signal. Support isn't helpful and no one can get us in our unit past 6:00PM even though we pay for access. They raise the price without telling you. The owner refuses to fix anything.

Posted across many review sites. I wish I could give zero stars. I haven't had my unit for 2 full…read moremonths and just received a rate increase that almost doubled my original rate. I would NEVER have gone with Extra Space had I realized that the increase would be so ridiculously high. When I called, the best they could do was a whole $5.00 discount which doesn't reduce it enough for me to want to keep it. Bait and switch pricing! I do NOT recommend and I am telling everyone I know what they do.