This is the first time I used K&L Cleaners and I was very impressed. Having just moved to the area…read moreand having a sudden need to have a suit and dress shirts cleaned and pressed, I chose them because of location. The manager was very pleasant and assured me they would have the work done when I needed it by. The suit was cleaned and pressed well and the shirts were pressed and starched to my liking. The cost was very reasonable. I will use them again.

The clothes came back in great shape, however they're very expensive! Minor mending was not done.read more

I'm from out of town, and I'd never been here before. The dryer at my hotel was broken so I had…read moreabout 25 lbs of wet clothes to dry. Though a bit complicated to get started, Claire greeted me when I walked in, and walked me through purchasing credits, choosing the right machine, and hooking up to wifi so I could work. She greeted everyone as they entered and checked on people while she cleaned the machines. A fantastic gal. This was the nicest and cleanest laundromat I've ever been in with clean, comfortable seating and lots of folding tables. They also have a wash and fold service that I'm sure to take advantage of in the future.

I'm leaving a review as a former employee because I know the owners read these and I haven't gotten…read moreawnsers yet on how this will be addressed going forward. my name is Salem ( V) and I was the one who always had the brightly colored hair. I worked too to bottom everytime I worked, but behind the scenes of working at this place was horrendous mostly from a management perspective, I was sat down a few times by Brian the general manger to be told that I'm being manipulated by my coworkers, for various reasons but I was constantly told that he didn't want me in the middle but the only times I was involved in drama was because it was brought up to me by him. he has tried to tell me that my coworkers are malicious to each other, leaving bad reviews after a good one is made, and the final straw was I was sat down to basically be asked if it was worth calling him over a customer complaint and that next time I should just wait to tell him in persons. being made to feel like that I can't go to my manager about things after being told repeatedly I can call about anything was strange but even stranger was working for someone who didn't care about customer complaints. they care more about keeping employees who could have their behaviors easily corrected and bad reviews than remedying anything that could easily be brought up or resolved because customer complaints should be a priority. I refuse to continue being brought in the middle of anything, constantly being told I'm being manipulated by my general manager, I've never once met the owners other than a phone call once but hopefully they see this and realize how bizarre it was working here and fix it now that it's a public review, I wont be updating this until I find out from them personally anything was said or done. the obsessive need to keep employees has gone too far, you're LOSING employees because of the mentality that you shouldn't bring up issues to employees. and while I do appreciate offers to come back anytime, I don't appreciate the lack of communication, resentment and manipulation from higher staff that has followed over a LAUNDROMAT. they allow employees to continue bad behaviors such as an employee named Robert who is still allowed to work at another location (Henrietta I believe) despite having video evidence of sexually harassing customers. he was supposedly fired but then let back. Robin who I continued hearing complaints about from CUSTOMERS not other employees and the behaviors will continue going unchecked because again higher management refuses to acknowledge these things with her. very simple conversations/ communication could be made but apparently reporting complaints = wanting people to be fired.

I have been going here for many years and they are always ready when they say they will be, the…read morequality of the care is excellent, and they are just nice people.

I've used a lot of different dry cleaners around Canandaigua over the years. Recently I noticed all…read morethe cuffs of garments I was getting back "dry cleaned" we're still dirty. I'm pretty sure they were just pressing my Christmas sweaters and not cleaning them and then giving them back and charging me as if they had cleaned them. Would not recommend this business. They are dishonest and lazy.

Since finding this place, I actually enjoy going to the laundromat. The employees are unusually…read morefriendly and helpful. Everything is clean and bright. Kudos to everyone who has contributed to the very pleasant vibe at this business!

I normally get my suits cleaned here with no concerns. This week my very very expensive 2-week old…read morewoven cashmere shirt from Scotland came back to me with a hole in the armpit after I asked them to be very careful with it. It was thrown into a machine with regular clothes and treated no differently than a regular cotton tee. Very distressing. I can't be certain that they caused it but they didn't fill me with confidence when I spoke to them about it. They actually showed no concern at all for how the item was handled. I don't even know if they know what gray and cashmere is. The blossom Road location told me I might have better luck at their location when the owner is around. I like to think that maybe I caused the tear myself by accident by not being careful. I'm going to go to Eagles in Penfield just to be safe because this whole situation was really upsetting for me. The shirt costs too much for the business to replace. I should have documented the condition of the shirt before sending it in. I'm going to have my special clothing cleaned elsewhere to be safe. I have had no issues with letting them handle my Italian wool suits.

A couple of times a year I find myself at a laundromat. This may be because my machine is broken,…read moreor I'm traveling, or whatever the circumstances. No matter where or when, I seek out the cleanest and most reputable place to wash my clothes. I've been in some sketchy laundromats in my day. Sometimes it's sketchy people, sometimes it's sketchy machines that don't work right or are dirty inside leaving me to wish I could rewash my clothing elsewhere. Today is one of those days that I find myself at a laundromat. I am so grateful that MadeNew Laundry in Henrietta opened up. It's worth the little extra drive coming from Fairport to be in an environment that is truly kept immaculately clean and that I feel safe. On top of that, the machines are state of the art technology for washing without wear and tear on my clothes. They rinse and spin thoroughly and dry without cooking the fabric. I am very pleased by the outcome everything from my delicates to son's work pants. Upon walking in, I was given a friendly greeting by Jason who gave me a quick tour of how to get started with the payment system. You have a choice of purchasing a reloadable Laundry Card using either cash or credit card. Or you can download the Laundry Cat app and use a card or other electronic payment, like Apple Pay, and use the app as a virtual laundry card. I chose the Laundry Cat App. It's pretty nifty as it uses the WiFi to give you a status of the machines you have in use. It's easy to reload your account and it's easy to apply payment to a machine. Loading and starting up the machines was a cinch. Wash time is 30 mins or less. Dry time is 20 mins or less. The dryers are very efficient. All in all, it was an excellent experience for going to the laundromat.

Five stars for the absolute best laundromat experience I've had! From the moment I walked in, I was…read moreimpressed. The entire facility is spotless, clean, and modern, featuring all new, well-maintained equipment. It truly makes the chore of doing laundry feel less like work. Making it feel even less like work, maybe none at all, I used the wash and fold service. Prices were fair and turn around was quick. What truly sets this place apart is the impeccable customer service. The staff was incredibly nice and professional, handling everything efficiently and with a smile. I especially appreciated that the owner was present and actively involved in the daily operations, demonstrating a real commitment to quality control and customer satisfaction, and it was late at night too. Most importantly, they did an excellent job on the wash and fold. My clothes were perfectly clean, smelled fresh, and were crisply folded. This level of care and professionalism is rare. I highly, highly recommend Made New Laundry. They are efficient, professional, and deliver fantastic results.

I am handicapped (knee replacement). Housecleaning is very difficult and can even be dangerous for…read moreme. Hired Spring Cleaners to help me. They did a fantastic job. On time, affordable, and quickly. The place literally shines. I will definitely be using them again, and again.

From the owner: We offer same day servicesread more