First off , I'm in a wheelchair and have had a nightmare with quite a few different transportation…read morecompanies not showing up , picking me up an hour+ after my appointment has ended , or just plain rude.. Fortunately one of the other transport companies didn't show up to pick me up for an appointment and someone in the facility I'm in called ASH transport and they sent someone at a moments notice to come pick me up.. They did & got me to my appointment early and was there within 10 minutes after my appointment let out.. Its been a godsend to have finally had a good transportation experience, I told the facility I'm currently living at that I only want ASH to pick me up.. I've had a bunch of dental appointments lately and I've used them and will only use them from now on.. Friendly , always on time , clean vehicle, no non sense experience.. Find out for yourself their legit.. A+ service Thank you ASH transport -Travis From Forest Hill Health and Rehab

ASH TRANSPORT Is a professional and reliable transportation service we them for our resident. They…read morehave excellent rates and customer service suppor. We will definitely use them here on out for our residents.

I live up a flight of 18 stairs, and I'd had foot surgery, so I needed someone who could get me up…read moreand down those stairs. I called ahead and made reservations for the trip home from the hospital, and then for two round trips for follow-up appointments. I made sure to tell them about the foot situation and the 18 stairs. The trip home from the hospital went off without a hitch. However, the first follow-up trip was a disaster. I had called that morning to confirm my reservation. Since they had worked with me before, had my address, and knew about the stairs, I thought they would have kept this information in the notes. Well, for whatever reason, the crew arrived at my home without the equipment needed to get me up the stairs. They went back to get this equipment, and I tried three times (unsuccessfully) to contact the doctor's office. The crew also tried unsuccessfully to contact the doctor's office. This part is the fault of the doctor's office, since they never answer their f'ing phone. The crew did get me to the doctor's office....only for me to be told upon arriving that the doctor had left for the day. Hospital to Home goofed by not having the equipment ready; and the doctor's office goofed by never frigging answering their phone. I don't think I should have to pay the doctor's office for the missed appointment. And I think Hospital to Home should at least give me a hefty discount for this wasted trip. ---------------- In the interest of fairness, I am providing this update. I was contacted by Hospital to Home, and we discussed what could be done to rectify the matter. I was issued a refund for the charge made for the botched service, and a note was included in my file addressing the need for special equipment to navigate the stairs. I would like to commend Hospital to Home for this gracious resolution, and good service.

I want to thank the owners of HOSPITAL TO HOME for coming up with the most incredible business…read moremodel so full of compassion making the first concern taking care of people in need of their services I want to thank every employee driver anyone associated with HOSPITAL TO HOME. I felt like I won a war today. I wish I was speaking hyperbolically, but I knew I was not going to make it through this year if something didn't change and this was the first something , HOSPITAL TO HOME .I apologize to the people I rode with today because I was so excited. I was like an overstimulated child.. compared to the person I was last week who did not know how to make one more phone call begging for help too many times being verbally abused. Never knowing who was going to show up or if anyone was going to show . I experienced situations that just should not happen. I hope other companies look at this and realize the time has come for change and that people are dying if you don't get to your oncologist or your surgeon, your radiology chemo, testing, etc. your pharmacy to buy groceries sometimes you don't get to live or the consequences of your life are so catastrophic , you have no quality of life. People in these situations are already dealing with enough and all we're asking is to get from A to B safely and on time. . Everything we do and say in this life matters .

No, I don't recommend Orthovirginia. They are unemotional concerning their patients, to be refused…read morepain management because I owe a bill that I am making payments on and to tell it needs to be paid in full first before I could get a appointment. Unacceptable!

I have only used Van Go once. The service was excellent with a few exceptions. They showed up at…read moreprecisely the correct time and ushered me and my wheelchair from home to VCU dental school. They picked me up promptly when the appointment ended. My 'problems' were: 1) the cost: $100 2) they expected a check and had trouble accepting a credit/debit card I have been tempted to call them several other times, but the cost is prohibitive.

I needed this service and used it before COVID. All worked…read morewell & timely for transportation to and from outpatient surgery. Pre pandemic 2019. Reason for 5 stars. Could not have asked for more. Calls made for same need recently have been vm only and no return call. Has the business changed ownership, business model or is it still open ?

The worst possible taxi service ever. Do not ever use. They came an 1.5 late to pick me up!read more

It was hell. Insults to packing too many. So many some have to sit over each other. Driver is…read morealways pissed and treating everyone everyday. Good thing I found different transportation. I don't miss this one.