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    Main Street Wax Studio

    5.0 (1 review)

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    4 years ago

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    The esti spot

    The esti spot

    4.8(38 reviews)
    4.7 mi

    I am going to share my experience of attempting to purchase. The Beauty Facials, which are $185, I…read morescheduled two appointments for the same day. One was canceled at 6:30am and another at 7:30. Both 4 hours before the appointment. I asked to reschedule due to the last-minute cancelation, but she never responded. One reservation was for someone who is on Yelp Elite, and the other person is heading back to the East Coast on Jan 2nd. Also, the refund of the two $25 deposits would take 5-7 business days. I ended up disputing the charges with my credit card company and got the money back immediately. Moral of the story is eventhough you schedule your appointment window, pay for the deposits and put in requests to take time off from work, you're still at the mercy of the business owner and when she decides to work.

    Wish I could leave a 0 star review and this would definitely be my first ever. We contacted this…read moreperson who showed availability for two facials back to back, which was a Christmas gift for myself and a friend. The appointments were set for early am. About an hour before the first appointment, I got a message that the masseuse was sick and we needed to reschedule. I felt that was very unprofessional, but I still decided to leave it as that. Then an hour later, my friend gets the same message. It seemed pretty odd that she didn't message us at the same time but basically we both felt like our appointments were replaced, or she forgot to close that slot and cancelled our appointments because she may have had plans. Even after all that, we still decided to see if we could do another day. The lady messaged us back saying if she feels better, she will reach out to us to set another appointment. Well, we never heard back. This was something that we were both looking forward to and for whatever reason, other than what was communicated, we weren't able to enjoy our Christmas gifts.

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    The esti spot - Book yours today

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    Esti spot

    European Wax Center

    European Wax Center

    4.2(298 reviews)
    2.7 mi
    $$

    Didn't keep their agreement on price after I had already finished my service, I was told something…read moredifferent today than what the manager agreed to a week ago. I added a service today thinking I was getting some off so I could splurge. They said they have a new manager just this week, ok? So? before you go in if you use them check price. So disappointing, looking for somewhere else. I don't do well with broken agreements. I was happy with the job though.

    Most of my experiences at the Lonetree Way location have been great, but my visit on Christmas Eve…read morewas a complete disappointment. The specialist I had seemed inexperienced, micro-aggressive, and overly personal for someone I had just met. I booked a Brazilian, and the first thing she asked was, "When's the last time you shaved?" From the start, I expressed discomfort, and she followed that by asking if it was because my period was coming soon, which felt inappropriate. Throughout the service, I felt she was touching areas incorrectly compared to other specialists I've had in the past. When the service was finished, there was still visible hair, and she acted as if she didn't notice it. When I pointed it out, she asked if I wanted to lie back down and said she didn't want to hurt me, which I declined. During the B-strip portion, she told me to roll toward the wall and open a butt cheek. I was taken aback by this and expressed my discomfort. At one point, she also burned me with hot wax and did not respond with any sense of urgency. Overall, the experience was uncomfortable and disappointing, especially given how positive my past visits have been at this location. While the specialist was polite, it was clear she was distracted. The one star is for the very professional and kind women at the front desk.

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    European Wax Center
    European Wax Center
    European Wax Center

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    Main Street Wax Studio - waxing - Updated June 2026

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