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Maine Oxy

3.7 (3 reviews)
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3 years ago

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11 years ago

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8 years ago

Quality products. Excellent customer service. Great to have a propane and welding supply shop like this in Rockland.

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Cash Energy

Cash Energy

(34 reviews)

We have been customers since November 2008. We are DONE with them! Their service has gone down…read morehill big time. They were always able to accommodate us within a few days of placing an order, you could reach them easily on the phone with any issues/concerns.... since being acquired by Superior Propane, they have become the WORST! I can't even call and talk to them because I am not authorized on the account, only my husband....I've been ordering and paying them since 2008!!! RIDICULOUS

I have been a customer for many years, but unfortunately their customer service has consistently…read morebeen disappointing. I recently ordered 170 gallons of oil, and their online portal quoted me $471.24 (which works out to about $2.77 per gallon). That seemed unusually low compared to the local average of $2.99-$3.09, but since their system confirmed it, I placed the order. When they delivered, they were only able to fill 134.8 gallons, but instead of honoring the quoted rate, they charged me $3.09 per gallon -- over $424. This was a huge discrepancy compared to what I should have paid based on their own quote (about $373). When I questioned it, I was repeatedly told the system was wrong and was essentially dismissed. Even a manager implied I was "confused," rather than acknowledging that their online pricing system gave inaccurate information. Mistakes and glitches can happen, but the way a company handles them matters. A respectful resolution -- even honoring the day's posted price of $2.99 -- would have gone a long way. Instead, I was told my confirmation screenshot "meant nothing" and that they would not stand behind their online system. Because of this, I can't recommend ordering from them. Their online pricing is not reliable, and their customer service is unwilling to work with customers when issues arise.

Central Maine Power - Absolutely terrible outdated website. It's even worse when you log in.

Central Maine Power

(31 reviews)

I am very disappointed and angry with CMP. I have called and emailed multiple times. I have asked…read moreto speak with their board of directors as well. They refused to give me any contact information. My daughter moved into a home in January of this year, when she flew from Oregon to Maine to live with her father. Prior to January, they were living in my home under my care. These young girls are not seasoned renters; they are barely adults who were trying to build a relationship with Liliana's estranged father. What followed was a tragic and destabilizing series of events. Her father was arrested in March for domestic violence, and his wife moved out shortly thereafter. My daughter and I were both assured by him that he would continue to cover rent and utilities, as they had only just arrived. However, after his arrest, the court barred him from returning to his home. My daughter was a witness in the case. Since then, they have been left alone to manage the aftermath of his legal and financial abandonment. They are not responsible for the electricity as they were living WITH others. They are not responsible for HIS bill. All previous usages should be billed to the account holder. Especially since they have been told he was going to court to come back home. These young women are now scraping by with minimal income. I'm helping them as best I can with food and gas, but they simply cannot afford to be saddled with someone else's unpaid utility bill, especially one incurred before they ever moved in. But CMP put all of the usage in their name and now have slapped them with a nearly $400 bill! I asked CMP with sincere urgency and compassion to waive or remove the back charges from their account. They are not the account holders for the period in question, and holding them responsible for his bill would only further penalize them for circumstances they never asked for. They did not care at all and basically just shrugged their shoulders and said, "Oh well." If anyone has the board of director's contact information please send them this review. Or send it to me. heather.conner1976@gmail.com

If only you could leave zero stars…read more I have never dealt with such an inept power company. Their systems are antiquated and constantly down. Their brown outs cause damage to electronics and their employees are slow to respond to power outages. As a result, I'm going full-solar just in order to keep from freezing during the winter. Do yourself a favor, don't move to Maine. Do yourself another favor and don't ever become a CMP customer. I must also mention the 40-50% rate increases while the service goes south.

Maine Oxy - utilities - Updated June 2026

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