Helped with recommendation... thank you! Your guidance made our emergency issues less stressfulread more

Great service and helpful. Lots of products! The selection was ample and staff was friendly.read more

Once again Wayne came to the rescue and we were lucky he was in the area when we were! We had a…read morebunch of stuff break at the same time. 2 of them was our hydraulic jacks (again) and our refer which happened to die the day before he was coming out to find out what was wrong with the jacks. He diagnosed and replaced the failed pump motor to our hydraulic jacks, diagnosed then removed the failed NorCold (we call them "never cold") refrigerator (ammonia leak) and replaced it with a much bigger residential refrigerator. He also hauled away the old one. Our awning leg became bent last fall and Wayne just happened to have the same leg that we needed. After much fenagling to get the bent leg out, he replaced it with the one he had. So nice to have an awning again! Thanks, Wayne! You da man!

From the owner: **Seasonal only - currently traveling until May 2026**…read moreMobile RV Service, troubleshooting and repair No service call fee in Cowlitz Timber Trails

What a great group of people at North West Coach. Our RV was well taken care of, they communicated…read morewith us throughout the process. Work was done well and cost was reasonable! We will definitely be repeat customers!

I've always appreciated Northwest Coach's friendly attitude. Whether applying our business logo and…read moreinformation on our vans or helping troubleshoot trailer lighting issues, they are professional , knowledgeable, and helpful. Always a good choice!

I'm not sure I would do business with them, I called and had questions about the tune and asked…read morethem if it didn't work if there was a return policy. They told me don't worry about it it would work, so I placed an order to have my EMC and TMC tuned. shortly after I received an email saying my order was canceled. I called the company and asked what was going on and they told me that they didn't want to do business with me because of my questioning of their product. Beware.

Living in Florida and never traveling to the Northwest, I can't comment on Brazel's Service Center,…read morebut, I know for sure that John in parts is the best. Anytime I need parts for my 2007 Workkhorse Chasis, he has been right on the money with the correct part and quick shipping. My neighbor also has used them for Workhorse Parts and is very happy with their service. Not sure what I would do without John's help.

Adventure RV Repairs, was paid by my insurance company to remove and repair leakage than install a…read morenew roof. Just like this company had advertised. Instead, my trailer was left looking like the planet of Mars. Furthermore, Keenan drilled screw from shaft through my ceiling causing damage. Keenan was asked about situation and stated, "you wanted me to hurry because you live in trailer." My insurance company paid for me and my cat to stay in hotel This situation was, April 2024. Keenan has no accountability for the quick fix Repairs he does. I want this issue rectified.

We are very disappointed with the repair we received from this mobile service. It stared out great…read morebut then repairs started to take 2 or 3 visits to be done correctly. We even went as far to give him the benefit of the doubt but the last RV repair he caused a fuse issue from 2 new lights install. He would not take responsibility for his mistake. We called the office but this company was no longer servicing the Tacoma area. All we wanted was him to come out to check the work he had just done, but we received a big NO from his office support person. We had another RV mobile company come out and it was an easy fix. A fuse he never replaced causing our indicator panel not to work but we had to pay another bill. I would never use this company again and we have told our family and friends what happened.

I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

I asked Ernie's to repack my RV trailer bearings, check the trailer brakes, and adjust the drop on…read moremy drop hitch. They said bring it in. Only after I brought my trailer in, they said it would be $861. Way more than I expected for about 2.5 hours of labor and $120 in parts but I had already towed my trailer there so I said ok. They said the trailer brake is fine but they did not measure and would not tell me how much brake I had left. The trailer hitch adjustment cost $159 just to loosen and tighten two bolts with an impact wrench while the hitch was still attached to my vehicle. I watched and they never once used a torque wrench or a vice. My chassis was the vice. Uhaul or any shade tree mechanic would have done better service for a fraction of the cost. They quoted me $7700 to fix the caulk and trim. Hard pass after seeing their quality of work and what they charge for basic services.

I have to say they were great with me. they cleaned and checked everything to make sure it worked…read more The day of delivery had to be put off a day because of weather but came through the next day. It was a Saturday and I appreciated it. Chad is willing to help me hitch up when I'm ready to leave. I would say they are easy to work with and helpful. GZ

Renter Beware!! This company rents out RV's for Cruise America and it was the closest to where we…read morewere going to be camping for Memorial Day weekend so we figured we would give them a try. There was a family member that wanted to rent a trailer but didn't have a truck to be able to haul it so we offered to tow it with our truck. Asked Sundance if we could do that and they said as long as the person paying for the trailer was there as well. So we showed up to pick up the trailer and they then said No the person towing the trailer had to pay for the rental. Then when getting ready to take the trailer and going over it to check for damages there were so many things that were not noted in the file directly but the person there said that they were on a "Work Order" to be repaired. We finally get the trailer to the camp location and when opening the trailer door realize that the hinges on the door were so bad that when you opened the door the wall of the trailer flexed so we had to use WD-40 to lubricate the hinges so that it wouldn't damage the trailer more. A few days into the rental we also heard water dripping and opened the cabinet under the sink to find the plumbing under the sink was leaking. Overall this trailer should have never been sent out and instead apparently they just keep adding items to the "Work Order". We really wanted to return it on Monday but didn't trust that they wouldn't try to charge us for things we weren't responsible for so we waited to return until Tuesday. We were glad we did because there was a different person checking it in and he kept trying to charge us for previous damages that were on the "Work Order". If we rent a RV again we would go anywhere else than here even if it meant driving hours away, the headache just isn't worth it.

Fastfair reliable, reasonable price. I would definitely call him again if I needed any repairs.read more

Lots of things didn't work that he said he repaired. Ken is kinda rude. Very bad communication and…read morelarge sum add-ons to the bill that were not agreed upon previously.