1. Maintenance-Free Outdoor Solutions

    1. Maintenance-Free Outdoor Solutions

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    Arnold, MO

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    Maintenance-Free Outdoor Solutions

    4.5 (4 reviews)
    Open 8:00 am - 4:00 pm

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    Jenkins Fencing

    Jenkins Fencing

    3.2
    (6 reviews)

    I called Jenkins Fencing for a gate repair. It was so nice to have a conversation and immediately I…read moreknew I had reached a good company. They do awesome work and again I can't begin to tell you how much it meant for how kind they were. I highly recommend Jenkins Fencing and if you need an experienced company please call them.

    Requested quote and installation of wood privacy fence…read more Quality of fence is mostly good. There are boards on back fence that didn't get screwed down. There's a 5" gap in the main gate, that needs to be fixed. I've contacted them numerous time by text and phone. Each time, they promised to fix it and even set up an appointment. They have been no call, no show each time. I've been told they came by and no one answered the door . We have dogs, cameras and door bell and we were home all 3 days promised, waiting for someone to show. They didn't come by, call, text or email me. Since they were coming to Florissant, MO from Alton, IL, it makes no sense to come by and not make contact. The quote of the fence was not honored. I was told they didn't quote one side of the property. That I didn't request it. Not true, they measured all sides. I have a witness to that. The quote was $8000, actual price $9800! I was told they needed to buy more material for the project. However, we never saw them deliver anything else. They also loaded up the rest of the material that we paid for twice, and took it away with them. Customer service and follow up repair has been very poor. I have pets, they're the reason we installed the fence. They are at risk of getting out of the yard.

    Kirkwood Fence

    Kirkwood Fence

    3.6
    (14 reviews)

    Update 1-9-26: The sales manager reached out to me directly after reading my online review. He…read morelistened to my concerns, asked how he could make it right, and agreed to make a price adjustment. As noted in my original review, the work was done well, and I am now satisfied with both the repairs and the resolution. ******** I wish this were a more positive review, but I would not recommend Kirkwood Fence. Our salesperson estimated that our fence repair would take 4-8 hours. He explained that the company subcontracts repair work and books labor in half-day or full-day blocks, at $750 or $1,500 respectively. Based on his estimate of the scope of work, I agreed to a full day of labor. The written estimate sent later that day initially overstated the cost by about $600, which was later corrected and approved. On the day of the repair, the crew arrived on time but had been given incomplete information and brought only half of the required materials. They were able to return to the shop, pick up the remaining parts, and complete the repair by lunchtime. Once work began, the repair itself took just over two hours. Despite this, I was charged for a full day of labor. I tried to discuss my concern with the owner, but was referred back to the salesperson, who indicated that no adjustment was possible. The repair work itself was well done and the installation team was great, but my experience with the company left me feeling I'd been suckered.

    when conner came out to measure for my fence install, I wanted a new fence across my easement and…read moredouble gates across my driveway, I told him i wanted 2 driveway plated post, they came to install the easement fence went in no problem but when it came to the driveway gates they had one plated post and one in ground post, the problem is the grass on that side of the driveway is my neighbors, so conner came out first he blamed his crew for the mistake and I said your the one that measured not your crew then he said i wish I would of talked to me, then I said you did what a joke, so all of that he said was just excuses, and then the manager called me and said your job will take PRESIDENT meaning my job is priority so it will be done next week, WRONG it took a whole month that is unacceptable, every time I called all I got was excuses. So I will never use Kirkwood Fence AGAIN from what the installers tell me there's no communication between the installers and who ever runs the jobs, the second installers were back at the shop more than they were at my house cause they brought one in ground post and not a plated post then they drove back picked up 1 post when they got back to my house the company called them and they had to drive back to the shop to pick up the second post thats terrible i feel bad for the installers, I think conner needs to communicate more with the customers and they should of gave me some sort of discount for all the BS they put me though.

    Maintenance-Free Outdoor Solutions - fencesgates - Updated July 2026

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