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    8 months ago

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    Smudge Spiritual Boutique & Botanica

    Smudge Spiritual Boutique & Botanica

    (7 reviews)

    Received my order of Liquid Smudge spray. A quality product and shipped in a timely and conscious…read moreway. Recommend this seller. Clearly contributing to the make the world a more conscious environment.

    Surviving Smudge Metaphysical: You bet not turn me into a frog either…read more I see that Smudge reputation being a "secured sale business regardless of whether a customer is happy with the product or not", holds true . That also applies to customer care/experience and support. I also must agree that staff members are not knowledgeable enough to be assisting customers. Pretty much the 2 star review was spot on and if you choose to do so, shop carefully. Or just around, if you want to feel like a valued customer, supportive of small businesses, and not just "dollar in the till. ***Please inform international customers of potential hold and delays with customs when shipping. A just simple pop up disclaimer on your website and this all could have been avoided. I cannot stress this enough as a customer that has gone through the blender with UPS, customs, brokerage request, The FDA, The USDA and various other government agencies. Like omg who runs this place. I personally would not recommend shopping at this place. No warning whatsoever of crazy international shipping cost. BAD CUSTOMER CARE EXPERIENCE. When I first inquired, by phone, about a refund I was assured that everything was taken care of on their end, after 2 holds due to some coding errors/problems. Fine. Yet, I'm getting a new UPS delivery date off and on daily. I get another email from UPS, of another issue on the stores end. I notified, no response. I send an email, requesting a refund again, that I do not want the package. They give me more excuses. How they're not familiar with international shipping. Which I find kinda wild when you own a store and make online orders. The purchase was initially made 6/11. By 6/25, I was done. I was completely over the lack of assistance by the owner. No updates. No communication that things are going to be okay. My anxiety is going nuts. I wanted to do something special for myself for the Strawberry moon on the 29th smh. Anyways, I call UPS, the next day and ask them to send the package back. They tell me I have to wait for it to get delivered to refuse it. That the STORE has to request to have the package shipped back AND THAT MY PACKAGE IS BEING CHARGED EVERY DAY IT SITS IN THE WAREHOUSE!! I'm so sick I checkin my emails and this back and forth. Putting my plans on hold over and over because I "might" actually have a delivery THIS time. Email, email, email. This is so annoying and frustrating. I know they are sick of me too. Guess what, I check my email lol today & I get another new delivery date. WITH A $337 IMPORT FEE! I paid $63, for some catnip, lavender, rose petals, jasmine, some candles and some incense. I'm thinking it'll be easy because I live in Detroit, Canada right there. NOPE. I've gotten things from China, London and Japan. Had no issues. No insane fees. No emails from UPS. I was a happy, unbothered customer. I can now call UPS telepathically so today I do so lol. I let them know, I'm NOT payingggg thatttt. Nope. Nuh uh. I refuse to pay that. I wasn't prepared, let alone forewarned about incurring that kind of expense. I tell the lady that I don't the package, to send it back to the shipper and SHE DID IT NO FREAKIN PROBLEM! Bro what?! Then my main thing is, why when I ask for my money back, why can't I just can't get my money back? You have my money, I don't have my package. Yall casting spells and s%*t with my money and I don't have my stuff I ordered. I can't do the things I have planned but y'all can Bibbidi-Bobbidi-Boo with my money.

    Notre Dame Pharmacy - Logo

    Notre Dame Pharmacy

    (15 reviews)

    $$

    The Village/Downtown Grosse Pointe

    After another frustrating experience with CVS I was reminded again of what a well-run, trustworthy,…read morecustomer-service-focused business that Notre Dame Pharmacy is. They have taken great care of our family for years and are nothing but efficient, supportive, there to answer questions, affordable, quick and reliable - all the things that CVS isn't. We will be sure that our doctors don't mistakenly send RXs to CVS again. The recent issue with CVS points to what a difference there is between community and corporate pharmacies. Notre Dame takes care of customers like family - the opposite of corporate CVS, which makes it nearly impossible to talk to someone by phone and in our case hung up on our doctor's office as they tried to explain the how to correct the mistake CVS pharmacy had made. I have no doubt Notre Dame would never employ such unprofessional, uncaring people. Can't recommend Notre Dame Pharmacy enough.

    I've been going here for almost two years and it's the best pharmacy I've been to by far. Going to…read moreCVS gave me an absolute headache and I had so many issues. This pharmacy has never given me problems and always meets me with great communication. They have a convenient app to request refills and the process is efficient and streamlined. It's clean inside and well stocked with basics. They even have some great wine prices. Service is always polite and informed. I will stay loyal to this small business as long as I live here!

    Maison Parc - florists - Updated August 2026

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