I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

If I could give this company zero stars I would. Josh is a slimey slum lord that takes advantage of…read morehis tenants, acts like his tenants are the problem and sues them. We had our newborn son and had just moved in to a property of his and our whole world got turned upside down as he was a complete nightmare and the worst landlord we have ever dealt with. Josh made all the issues ours, he never fixed anything and then had the audacity to try and sue us for close to 20000 after we had moved. Not only that but we were only notified at midnight the night before our hearing so that we would miss our hearing and they would automatically win.Luckily for us Josh was just as bad at being a slumlord as he was a property manager and had submitted the wrong paper to us from the jump as we had suspected and we won the case. The damage to our family had been done though, having to scramble to find housing again ruined our finances and 3 years later we are still recovering financially. Josh's familys well being is built on Josh's ability to scam and scheme. Do not put yourself in this position. Had we not had history dealing with properties ourselves we would have been screwed. So please do yourself a favor and find any other property management company, they will be better than whatever this is.

Unprofessional, lying and incompetent property management. We have been renting a property from…read morethis place for near 3 months and have had many issues that the property manager Josh feels he has "fixed" or "addressed" but actually has not. He only replies to tenants if there is an issue that is going to affect him or if we threaten a legal process or contacting the homeowners, in which he will tell you "he has not been able to contact the home owners to approve work to be done". He has controlled our water temperature in the house we live in so we cannot control it ourselves and will shut down your tenant portal preventing you from paying rent even when you've made a partial payment because he says you are in the eviction process even though you've made a partial payment and are just waiting for proper repairs to be done in the home you're renting. He stalks your Instagram and social media accounts and then says that the 65-75 year old home owners are in fact the ones lurking on your social media accounts to see if you've done any repairs or updates to the home which in fact it's HIM who is creeping on your social media (My grandparents are 73 and let me tell you they are NOT using Instagram). We've had nothing but water issues since moving in January 1st, and were told by the maintenance guy that there was a deeper issue in the home that needed to be addressed by an actual plumber. Josh claims items like repairs and updates to the home can only come through certified contractors, yet he ALLOWS tenants to paint under his "contractor business license", but then when you do something such as change a light fixture he says you need to go through a "licensed contractor". I've attached some photos of the few of many "contractor jobs" that have been done in the home by Josh and his company Our washer machine doesn't work properly and we were told it is a "luxury" to have a washer machine, and that if we want it fixed that we would need to hire somebody to fix a washer machine that we don't own. When we moved in in January we were told the flooring would be replaced as it has a gross black stain running all along the window and the downstairs bathroom is missing parts of its linoleum flooring, along with other minor repairs discussed in our move in walk through, yet we've heard no follow up about these issues -- only that he "can't get ahold of the home owners". I am a former property manager and also current business owner, and this property management is a JOKE and full of lies and an inaccurate, non professional and mindless human.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

We were staying at La Quinta suites and inn Jan 16/18 2025. We were there for a softball tournament…read morealong with other teams while the rooms were ok, front desk staff were extremely rude and un profession. There were two big TVs in the lobby and full of parents from different teams to watch the Seahawks Game. We were cheering for Seahawks and were told to be quiet and use our "inside voices" Or she would turn the TVs Off! I could not believe this. The cheering was when the team got a touchdown and we found this extremely unacceptable! We are not children and these rooms were not free. No one was obnoxious or out of line, just enjoying a good game. So if you want a place to stay you might want to rethink La Quinta as option or at least ask for lobby rules up front and remember to pack your " inside voices "!

Once AGAIN This Company That Has Many 1 Stars by Others also Say They LIE Believe Me They DO!!!!!!…read moreI FELL on they Property on APRIL 12th and Have Not Heard From NO ONE PERIOD!!!! Anytime u Get Injured On Property and You Call and Tell Them.....A Claim Is by Law Suppose To Be Given To The Properties Insurance. It Has Been ALMOST a Month and That Is Not Acceptable to Not Had Heard From Anyone. So I will Reach out to the MEDIA as Well as Attorney. The Insurance Commissioner Already Said That Has Been Way To Long!!!!! So, I Have No Problem Taking This Lying COMPANY To Court. They Said They Opened Up A CLAIM.... WHERE'S MY CLAIM NUMBER. Yes, Nany Reviews Don't LIE!!!! POWELL PROPERTY MANAGEMENT DOES!!!! & They Are NEGLEGENT!!!

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

Katie Mandell is the most outstanding property manager I have ever had the pleasure of working…read morewith. She took over our property at a time when we were dealing with a downed tree after windstorms, and truly changed our lives for the better. She helped us to get the tree delt with, and another dangerous tree taken down so we wouldn't have this problem again. Our prior manager had been complacent, slow, and unhelpful. Katie is the exact opposite. She is prompt to respond, follows up on issues until they are resolved, and has a genuine care for the lives of her renters. She is always warm, friendly, and gets the job done! Maintaining our gutters and landscaping, ensuring seamless lease renewal, and replacing our fridge the same week that it broke are just a few examples of ways she has helped take care of us. She is absolutely an asset to the Maple Leaf Management team, and we feel so lucky to have her.

After more than two decades living in an HOA community managed by Around the Clock Inc., I feel…read morecompelled to share my experience so that others can make informed decisions. I have lived in my community for 22 years, and Around the Clock Inc. has managed our HOA for nearly that entire time. This perspective comes from long-term experience, not a single incident. Over the years, the most consistent issue has been a lack of communication and responsiveness from management. Attempts to reach the company by phone are generally unsuccessful, and email responses are often delayed or never received. One example occurred about 15 years ago when the management company changed the bank used for automatic HOA payments. This change was not communicated to our household. Our bank confirmed that payments were still being sent to Around the Clock Inc., yet a lien was placed on our home due to the payment processing issue. When we attempted to contact the management company by phone, we received no response. Eventually, through email communication and considerable effort on our part, the issue was investigated and it was acknowledged that our household had not been notified of the banking change. The situation was eventually resolved, but it required significant time and stress due to the lack of communication. In another instance, when I raised concerns about unanswered calls and emails, the response minimized the issue and suggested that additional attempts should have been made to establish contact. At the same time, management indicated that they typically send only one communication regarding important matters and do not follow up beyond that. This approach makes it difficult for homeowners to resolve issues efficiently. Communication is also inconsistent in other ways. The company regularly sends emails notifying residents about office closures for holidays and extended winter leave. However, when it comes to issues that directly affect the community--such as repairs or maintenance--updates are rarely provided. For example, the security gate in our gated community has been non-operational for extended periods over the years. At the time of writing this review, the gate has been non-operational for four consecutive months with no proactive updates regarding repair progress or timelines. The impact of this lack of responsiveness is felt throughout the neighborhood. During this period of the gate not functioning, multiple vehicles in our community were broken into. Situations like this understandably raise concerns among residents about safety and accountability. Over the years, many neighbors have expressed feeling ignored and unsupported. While homeowners are held to high standards within the HOA, concerns raised about management are often dismissed with the explanation that the company manages many properties. While we understand that property management companies have multiple responsibilities, homeowners reasonably expect timely communication and basic responsiveness for the services being provided. I understand the value and benefits that an HOA can bring to a community. Unfortunately, in my experience, management by Around the Clock Inc. has not delivered those benefits. After more than two decades of dealing with these ongoing issues, the stress and frustration have significantly impacted the morale of our neighborhood. I cannot recommend this management company. Our community would benefit greatly from new management.

Ant Infestations in every room, broken electrical GFCIs between 3 bathrooms, refusal to replace a…read morebroken dishwasher, refusal to fix a broken dryer, moles destroying the yard, owner pretending neighbors are reporting uncut yard, owner family member showing up to property as they see fit. 3x required by a single individual, me, to qualify. And I get to wake up everyday to ants on my body on and in every surface in the house. I'll let you finish the part where I tell you how I feel about this experience with Around the Clock.

Branka is wonderful to work with!! She goes above and beyond the average person in customer…read morerelations. She is very communicative and responsive. She is very friendly. She deserves a raise!

From the owner: Summit Property Management offers top-tier, owner-focused property management services in the Puget…read moreSound. We understand that maximizing your investment's potential is key, and we prioritize transparent communication, efficient operations, and tenant retention. Our services include: Comprehensive Property Management: From rent collection and maintenance to financial reporting, we handle it all using state-of-the-art software, ensuring you receive accurate and timely updates. Owner-Focused Approach: We prioritize your goals with weekly email updates, monthly performance reviews, and clear communication. Our detailed financial reporting keeps you informed, allowing you to make the best decisions for your property. Tenant Screening & Retention: We implement rigorous tenant screening processes and focus on retaining tenants by providing exceptional service, which leads to consistent occupancy and increased returns. Cost-Effective Maintenance: With our network of trusted vendors, we deliver quality maintenance at competitive rates, ensuring your property stays in top shape while minimizing costs. Whether you own a single property or a larger portfolio, Summit Property Management offers the expertise and personalized attention to optimize your real estate investment.

Kim from Seattle Rental Group was amazing! She was incredibly helpful throughout my search for a…read morenew home in Seattle. She generously took the time to offer advice, answer my questions, and walk me through the process even outside of our scheduled appointment. Kim truly cares about her clients and gives them her full attention. Although I ultimately chose a property that I found on my own, she still kindly took time out of her day to help me evaluate it and talk through its pros and cons. Her support, honesty, and genuine willingness to help made the entire process much easier. I'm extremely grateful and would highly recommend Kim to anyone searching for a home in Seattle!

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.